FAQs | Abney Court care home in Cheadle, Cheshire | Care UK
Care UK

Abney Court care home in Cheadle, Cheshire

Call our support team on:

0333 321 1922

Phone lines for care enquiries are open 8.30am – 6pm

Call our support team on:

020 8003 0713

Career enquiries phone lines are open 8.30am - 6pm

Call Care UK on:

020 8108 1005

General enquiry phone lines are open 8.30am - 6pm

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faqs

Frequently asked questions

  • Getting started
  • Admission
  • Facilities
  • Funding
  • Quality of care
  • Quality of life
  • Types of care
Getting started
A care home is now the best and safest option for my mother but she is not keen on the idea. What can I do to reassure her and how do you help to make the process easier?
Are there any independent reviews of the home to help me gain a wider perspective?
How do we organise a visit to look around a home?
Admission
Are you able to take new residents from out of the area?
How do I know if a home is the right one for my loved one?
Is there availability in each home? Do homes typically have a waiting list?
What is the process of getting admitted to a home?
Facilities
Are all rooms en-suite?
How do you cater for couples who want to stay under the same roof?
My mother is keen on walking and being outside. How free are residents to access the gardens?
Funding
Do you accept local authority funded residents?
What does care cost?
Quality of care
After recent stories in the news about care in homes, I’m concerned about my loved one’s care. How do you ensure that residents are always treated with dignity and respect?
My loved one is concerned about receiving personal care from a carer of opposite gender. Are they able to be specific about having personal care from a male or female carer?
What is the ratio of staff to residents?
Who can I talk to if I have questions or concerns about my loved one’s care?
Quality of life
How do you manage the bathing and personal care of residents?
My father has always been extremely active and I’m worried that he’ll lose this important aspect of his life if he moves into a home. How do you help residents to keep busy?
My father has enjoyed a good quality of life and would expect these things to continue. What do you offer residents?
My mother is very picky about her food and we’re concerned about her weight. How do you support residents in this area?
What are your visiting times?
Types of care
Do your homes provide short term respite care? If so, what is the cost?
My 90-year-old father is frail with a number of health issues, but he’s mentally fit. Can you help? And do you cater for people as their condition worsens?
My Dad is in the early stages of dementia. He is fine at home for the time being but could do with some company a couple of days a week to help him maintain his independence and to prevent him from being lonely. Can you help?
My father has vascular dementia and needs the support of an elderly mentally infirm (EMI) unit. Are you able to help?
My wife is young (aged 51) and has been diagnosed with frontal temporal dementia. Can you support her needs?

Abney Court CQC overall rating

Friday, December 8, 2017

See the report

CQC

On site services and facilities

Alternative therapies

Alzheimer's Society support

Aromatherapy

Chiropody

Dentist

Dietician

Massage

Mobile library

Activities room

Art room

Beauty and treatment room

Bistro dining area

Cinema room

Coffee shop

Court yard

Family guest room

Garden room

Gardens

GP clinic room

Hair and beauty salon

Library

Music room

Voice

2017 Relative Satisfaction Survey Abney Court Care Home

96%

Staff treating residents with kindness, dignity and respect

94%

Atmosphere of the home

97%

Cleanliness of the home

Source: Care UK Relatives Satisfaction Survey – May 2017. Based on a sample of 11

What's next?

Call our support team or click to find out more or book a viewing

Book a viewing

or call the support team on:

0333 321 1922

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