Jennie Rodger, home manager
I became involved with Care UK during my 19 year career with Suffolk County Council, becoming involved in the tendering, selling, contract and transfer process of services from the council to Care UK.
I have worked with Care UK now since 2012 and carried out a variety of roles, including regional support manager, regional day club manager and home manager of several Suffolk homes. I am now proud to be the home manager of Cavell Court and look forward to working with the team here.
Having a passion about what you do is key, and person centred care is a priority. My favourite time of day is having afternoon tea, when you can really take time out to sit down and chat with residents, listen and reminisce about their life experiences and history. Part of my job is being a good listener and having good people skills which I believe is necessary for supporting and developing my team. In the past, I was proud to have received an ‘excellent’ rating when I was home manager at one of the old homes in Suffolk – the first at the time.
Sofia Pereira, deputy manager
I finished my nursing degree in Portugal, where I then worked for almost a year in Continuing Healthcare. After this, I decided that I wanted to discover new countries, new cultures and meet new people, so I moved to the UK to work as a nurse. I joined Care UK because I wanted to be part of a care home that provides a high level of care to residents. Care UK places residents at the heart of everything they do and this matches my own ideas about care.
I believe someone in this role should be able to communicate effectively with their colleagues and have great empathy for others. Working as a team is crucial to achieving a high level of care within the home.
I really enjoy spending time with residents and getting to know them as individuals. I think it is really important to involve residents’ friends and families in their daily care, so I make it my goal to get to know the families too. I am most looking forward to meeting new residents and providing the best care at all times. I believe that together we can make a difference.
Sam Woods, customer relations manager
I joined Care UK in 2014, as I wanted to work for an organisation that lives by its values and puts people, both residents and employees, at the heart of everything they do.
I think it’s important to be a good listener in this role, never make assumptions and ask the right questions, in order to understand what people are looking for in a care home. I really enjoy meeting new residents and welcoming them into our beautiful care home. My favourite part of the day is getting to know each resident and learning about their life experiences.
At Cavell Court, I’m keen to dispel the myths and misconceptions that many people still have about care homes, and to let people see for themselves the expertise of our team, the high standards we all adhere to and the quality of activity based care that we provide. Our aim is to promote independence and support residents to lead happy and fulfilled lives.
Thomas Barnes, head chef
I’ve worked in many different types of kitchens – before joining Care UK I worked as a second chef in a kitchen that cooked over 3,000 meals a day. I moved to Cavell Court because I wanted to make a difference to other people while working for a company that values its staff.
I’m very quality-focused and I’m proud that I’ve enhanced the catering here at Cavell Court. There are some amazing things we can do now to create delicious meals that people with all sorts of dietary requirements can enjoy. My highlight so far has been creating a pureed meal for a new resident who hadn’t eaten a meal for a year. She ate all of the meal and enjoyed it.