Testimonials | Cavell Court care home in Cringleford, Norwich | Care UK

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Cavell Court care home in Cringleford, Norwich

Cavell Court

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Here’s what residents and their families have been saying about Cavell Court recently. We’d love to hear what you have to say about our care home if you have a loved one who is, or has been, a resident here. Please get in touch.


To all the staff at Cavell Court care home – a big thank you for all the care, understanding, kindness and support I received during my stay recently. You do a marvellous job. With all good wishes to you all.

Resident – May 2018

To all nursing staff and carers, Greg and Debbie would like to say a big thank you for the care and compassion you took with Dad while he was in your care. He did tell us on occasions when he was able how comfortable he was. Thank you again.

Family of resident – January 2018

To all the staff at Cavell Court, 

Thank you so much for the care you gave my dear friend, Jan.

VC, January 2018

When I go in, I see [my relative] walking up and down the hall way and the staff would be there holding his hands and talking to him. I feel he is secure and cared for…They made us feel very welcome and a part of the care home. They shared the care plan, showed me around and also explained about his medicines etc. I'm very happy to see all that. 

Relative of a resident, November 2017 

Just to say thank you so much for your kind help and support in arranging our mother’s care.

Family of resident, November 2017

A great location with great staff. As a regular visitor at Cavell Court, the home is always clean and tidy. From the minute you walk in the door you are greeted with a smile and warm welcome which continues throughout the time you are there. The staff treat all residents with the dignity they deserve and nothing is ever too much trouble. There are a range of facilities for the residents, from cinema to hairdressers.

J.S. (visitor to Cavell Court), November 2017

The welcome received by staff at the home was exceptional. Well looked after by everyone. The care and love shown to all residents was evident and the staff and management are a credit to the company. If there were more homes like this across the country then family members would consider this as an option every time.

D.H. (attended with South Norfolk Police cadets), November 2017

Clean, light and airy building and pleasantly decorated. Nice layout with main lounge and two quieter lounges (one with piano). Generally well-staffed and friendly - staff seem to understand the needs of the residents.

Daughter of resident – September 2017

Very, very helpful staff - my mother was well cared for in all ways.

Rosanna, daughter of resident – August 2017

I would like to say that my mum’s care was amazing - it is the individual staff that make it. Everyone is positive, friendly, so kind and patient with Mum. She has been here a year now and not once have I seen staff ‘hanging around’ – they are instead always being attentive and responding to the residents. They are so caring and skilled.

Daughter of resident – July 2017

Cavell Court care home is first rate.  All the staff are great and can’t do enough for me.  On the whole – first class!

Joyce Thomas, respite resident – June 2017

We simply can’t say it enough, just how well you guys looked after Peter. It was such a relief that you just took all the worry and stress out of providing his welfare and health needs, that were insurmountable to provide at home (as were his wishes). We loved the facilities, really enjoyed visiting and the staff were just fantastic with Peter and us. The team at Cavell Court should be very proud of the service they deliver. 

A.Curtis, June 2017

I had the pleasure of visiting Cavell Court in my capacity as an interactive storyteller/puppeteer. It was lovely to be in such a welcoming environment and to see first-hand how passionate the staff are about offering different types of visits/activities to appeal to the different needs and interests of residents. 

K.Roe (visitor), April 2017

Good meals, staff are friendly and helpful. Room was very nice. Would recommend Cavell Court to anyone.

M.Short (respite resident), March 2017

[Those at Cavell Court] looked after me well. 

G.Howard (respite resident), March 2017

I am perfectly satisfied with the way my brother is being cared for…I am happy with the way he is being treated by the staff. They try to get to know him on a personal basis.

Relative of resident, February 2017

To all the kind people at Cavell Court, we would like to say a huge thank you for the care and kindness you showed Mum during her time with you.  

We could not have chosen a better home for her.

Sampson family (relatives of resident), December 2016

Thank you so much for taking the time to show me around last week.

I found my visit really fascinating and it has given me an insight into how beneficial good design can be to the well-being of residents.

Sophie C, October 2016

Thank you so much for all your help with finding Mother a downstairs room for her respite care; she was so happy to be in it for her stay. I went off our our week away feeling much happier and able to concentrate on our travelling about! 

G.McEwan (daughter of resident), August 2016

Dear Wayne [head chef at Cavell Court],
Thank you so much for the evening meal you prepared for Chris. It was very clever of you to puree lettuce, tomatoes and cucumber, and make them into such an attractive and tasty meal. It was a delight to look at and Chris really enjoyed it.

C.Vinters (family of resident), July 2016

Excellent, keep up the good work!

J.Murrell (resident), June 2016

The carers are lovely, very kind and always smiling. Nobody is miserable here! I have enjoyed staying here and would come back again. 

D.Baxter (respite resident), June 2016

I am very comfortable here. All the staff are most helpful caring for my needs.

J.Radford (respite resident), June 2016

It is with great sadness that I have to leave you all behind. However, I hope to feel just as welcome when I return. I can't wait to come back.

V.Farley (respite resident), May 2016

Dear Jean, Vicky, Grace and Beryl (residents at Cavell Court),
Thank you for visiting us at Cringleford School, helping us build our scarecrows and answering our questions about your school days.

Swallows class, Cringleford School (May 2016), The Archie Project

The welcome from the staff has been fantastic and the kindness and understanding shown to my mother-in-law has been lovely. All our questions have been answered.

L.Southon (family of resident), April 2016

Thank you so much for all your care and kindness shown to my dad. We are sorry to leave you all so soon.

S.Andrews and family, April 2016

Grandma seems to be very well looked after. The food is lovely and there is a good variety.

H.Southon (granddaughter of resident), April 2016

Helpful staff. Food very good. I would recommend Cavell Court.

D.Rankin (resident), April 2016

Highly recommended. Very friendly staff. I'm very well looked after.

P.Royle (resident), April 2016

David is looking and feeling better. Thank you for all your help.

I.Chant (family of respite resident), April 2016

I'm so happy living here.

B.Bear (resident), April 2016

Really enjoyed my visit to Cavell Court today; beautiful environment. Staff all seem really friendly and I was really impressed. Would definitely recommend.

S.Robertson (visitor), April 2016

Dear Sam, 
Thank you so much on behalf of myself and the rest of the group for allowing me to look around Cavell Court. We were all very impressed and enjoyed our visit immensely. Thank you for your warm welcome. 

Eaton Village Town Women's Guild (visiting Cavell Court), April 2016

To the wonderful staff at Cavell Court,
We would like to thank you from the bottom of our hearts for the great care and love that was shown towards our mother, Kathie, by all the staff. Although she was only at Cavell Court for a few months, her renewed zest for life was amazing. Even though she was clearly ill when she returned from the hospital for her last remaining days, it was clear from the twinkle in her eyes that she felt a strong connection with the staff. It was obvious even in the short time that my sister and I were able to spend by her side that Kathie was treated with such dignity and respect by all. 

Our sincere thanks for the compassion shown to my family at such a difficult and emotional time. Having to leave our mother to return to Australia was not easy but we left knowing that she was surrounded by such caring people who made her feel valued during the last episode of her life.

We will be forever grateful.

Daughters of resident, April 2016

It comes through with the level of care that my father receives. He is quite solitary, so when [the carers] walk with him they have a habit of going via the communal areas and pausing to suggest that they stop for a drink, which encourages him to socialise. They are aware that this is a long process, but they are dedicated to getting him out of his comfort zone and out into the social side of life again.

Ms H (daughter of resident), March 2016

I've been well looked after, well fed and amongst wonderful company!

R.Gunther (respite resident), March 2016

Absolute satisfaction with all aspects of care within the Cogs Club. Staff and facilities are extremely good.

P.Lane (Cogs Club visitor), March 2016

Well cared for, while rare time for carers to relax. Great staff!

L.Coverdale (Cogs Club visitor), March 2016

Staff are happy and always ready to help. There is a good atmosphere in the home, helped by the very nice surroundings. 

J.Friston (Cogs Club visitor), March 2016

I would recommend Cavell Court to anyone. All the staff are lovely and friendly - nothing is too much trouble.

J.Snowling (respite resident), March 2016

My apologies for not writing sooner to say thank you for the excellent care and kindness you showed my mother, Margaret, when she stayed with you earlier this month. 

G.McEwan (daughter of respite resident), January 2016

Thank you so much for the last few months of care for my mother, Annie. Words cannot express what lovely, kind, caring, patient, hardworking people you all are. Not only did you care for my mum, but also us. You became our extended family and friends. The day my mum passed away, your care went above and beyond your duty. We will never forget your kindness.

Anne & Brian Hamilton & family (family of resident), January 2016

Lovely home! Excellent care!

L.Harper (wife of resident), January 2016

I have enjoyed staying here and the food is nice. There is nothing bad at all!

N.Joyce (respite resident), September 2015

I had a brilliant visit and felt enlivened that the senior end of society are so well looked after in such a friendly and happy environment. Everyone I met was so chirpy and seemed as though they were happy in their work. I think that Cavell Court should certainly be seen as an aspiration.

J.Hamilton (Nurture financial planning), August 2015

Staff are brilliant and the facilities are great.

Clive (resident), September 2015

I would like to thank all the staff who have looked after John and I. I look forward to going home, but shall miss having the meals cooked for me and the happy staff. I admire them for their tolerance and patience.

Dorothy and John (respite residents), September 2015

Very friendly, caring and attentive staff. I am very impressed with the design and facilities at Cavell Court. I am very comfortable here.

E.Carr (resident), September 2015

Cavell Court is a wonderful home. The staff, food and rooms are all excellent.

L.Pond (respite resident), August 2015

I am 100% satisfied with the care at Cavell Court care home. Excellent service from all concerned. I would highly recommend Cavell Court.

J.S.Gavrel (husband of respite resident), August 2015

Immediately struck by how friendly, welcoming and well decorated it is. The attention to detail is fantastic and it feels more like a hotel or apartment building. The cinema, salon, library, bar and café are superb touches and they create a stimulating environment, as well as amenities to occupy residents. It would be great to see activities, day trips and regular events to allow residents to socialise, although having only been open a week, I am sure that will come in time! All care homes should be like this!

V.Cartwright (visitor), August 2015

Being looked after very well. Very much enjoying my new room. Very happy to be living in such attractive surroundings.

M.Campbell (resident), August 2015

One could say Cavell Court care home is like ‘an upmarket hotel’!

P.Gavrel (respite resident), August 2015

The staff are excellent and very courteous. The food is first class and like a luxury hotel.

T.Eglinton (friend of a respite resident), August 2015

To anyone who is considering coming to Cavell Court – I say go for it! Staff are friendly and competent . Very lovely people.

J.Southgate (respite resident), August 2015

I am very impressed with the standard of this care home.

J.Barker (district nurse), August 2015

Lovely, friendly staff, who always introduce themselves. Superb food, brilliant chef – should be Michelin starred! Friendly receptionist and management team. I have been so well looked after, nothing is too much trouble for anyone. Very comfortable beds. Really looking forward to coming back!

J.Mathers (respite resident), July 2015

Thank you for the lovely time I have had here with you all and all the best for the future.

Janet, July 2015 

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0333 321 1980

What's new at Cavell Court

Our news

Cavell Court invites local community to ‘meet the manager’

Cavell Court invites local community to ‘meet the manager’

June 5 2018

Cavell Court is opening its doors to the community for a ‘meet the manager’ event as it welcomes new faces to the team. 

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Cavell Court helps Cringleford residents to understand dementia

Cavell Court helps Cringleford residents to understand dementia

May 14 2018

Back by popular demand – Cavell Court is inviting the local community to its free event for families caring for those living with dementia.

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Cavell Court celebrates another successful Care Home Open Day

Cavell Court celebrates another successful Care Home Open Day

April 26 2018

The local community came together when Cavell Court opened its doors for a day of celebrations.

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Health news

Eating and drinking before an operation – the facts

Eating and drinking before an operation – the facts

June 15 2018

The cancellation of surgery across the NHS is a much-debated topic. Cancellations can happen for many reasons, but a common cause and one which is completely unavoidable is this – patients ignoring advice to fast before their operation.

Read more >

Read more news >