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Contact us

Contact us

Whether you are already a customer or are considering one of our care homes for yourself or a loved one, we always love to hear from you.

We also want to hear your feedback, so please let us know about your experience of our services – positive and negative. Feel free to call us or use our feedback form.


Call us

Current customers

01206 752 552

You can contact each of our care homes directly by using the location finder on the top right of this page. This number is for our reception desk in Colchester, and is staffed between 8:15am and 6pm, Monday to Friday (excluding public holidays). 

New customers

0333 321 0939

All calls are charged at a local rate. This line is open from 8am to 8pm Monday to Friday and 9am to 5pm Saturday.

Please note, we are unable to manage enquiries from potential or existing suppliers or current and future employees via this number – please contact the relevant care home directly.

Calls may be recorded for quality and training purposes.

Job seekers

If you are looking for a career with Care UK, we would be delighted to hear from you.  As we have a wide range of homes, roles and locations, the most efficient and effective way for us to help you is through our careers website where you can find and apply for vacancies near you.

Partners and suppliers

If you are currently a Care UK partner or you would like to talk to us about the services you provide, please contact the relevant care home directly.  Due to the volume of contacts we receive, we are not always able to respond to all speculative supplier requests.

Feedback and complaints

You can find out more about how to provide feedback or make a complaint about any aspect of our service here. You’re also welcome to leave a comment now in the ‘contact us’ enquiry form opposite. Please allow three working days for us to respond to you.

Media enquiries

Details of how to contact our media relations team are provided in the media section of our corporate website.


Find us

Colchester

Connaught House
850 The Crescent
Colchester Business Park
Colchester
Essex
CO4 9QB (for satnav please use CO4 9YQ)

Telephone: 01206 752 552

Find us on Google Maps

Get in touch

Latest news

Our news

Construction starts on new £7.5m Care UK home

Construction starts on new £7.5m Care UK home

April 15 2015

Construction is now underway on a new £7.5 million Care UK home in North Bar Place, Banbury. The purpose-built care home is expected to create up to 75 jobs when it opens in 2016.

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Elmstead house invites students to take part in activities around the election

Elmstead house invites students to take part in activities around the election

April 8 2015

Care UK’s Elmstead House care home in Hendon, Greater London, partnered up with Citizen’s UK and welcomed students to take part in activities around the general election.

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Community celebrate opening of new Ipswich care home

Community celebrate opening of new Ipswich care home

March 26 2015

Residents at the new Prince George House care home in the Ravenswood area of Ipswich were joined by relatives, the Care UK team, Suffolk County Council and the local community to celebrate the opening of their new home on 25th.

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Health news

Advice for runners taking part in the 2015 London Marathon

Advice for runners taking part in the 2015 London Marathon

April 20 2015

On Sunday 26 April more than 30,000 people will take part in the 2015 London Marathon. The 26.2 mile race first took place in 1981 and since then has raised more than £700 million for charity. Care UK physiotherapist Paul Soley offers advice to people taking part.

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