Care homes | Getting to know the individual | Care UK

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Getting to know you

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

Moving home can be a daunting prospect, particularly for someone living with dementia.  We work with each new resident and their family to make this transition as easy as possible by starting a Life Story Book for each individual as soon as they make the decision to move into one of our homes.  Your book can include details of what you enjoy doing and eating, where you have lived, your important people and your favourite places.  

The books inform a care plan which outlines how you would like to continue living once you move into care and will include your hopes and aspirations for the future.  This enables our teams to get to know you and your family as quickly as possible and help you settle into your new home and new way of life. 

Our teams take a person-centred approach to care planning puts you and your personal choices at the heart of the care and support we provide.  No two care plans will ever be the same and we understand the importance of evolving them over time.  Our Resident of the Day programme brings together everyone from our Suite Manager and Head Chef to the Head Housekeeper and Lifestyle Lead to review each care plan once a month to ensure we are adapting to changing interests, aspirations and care needs. 

Latest news

Our news

Celebrations as VIP guest launches art studio at Appleby House

Celebrations as VIP guest launches art studio at Appleby House

January 21 2019

Appleby House welcomed VIP guests and the local community for a special event launching their art studio.

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Team behind multi-million pound Montfort Manor celebrates ‘topping out’

Team behind multi-million pound Montfort Manor celebrates ‘topping out’

January 17 2019

A £6.5 million Ashford care home has marked its latest construction milestone with the help of a special guest.

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Hola amigos! - Spanish classes spark new friendships at Weald Heights

Hola amigos! - Spanish classes spark new friendships at Weald Heights

January 16 2019

Residents at Weald Heights invited local parents and their toddlers to join them for an interactive series of Spanish lessons. 

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Health news

Why you shouldn’t skip your cervical screening

Why you shouldn’t skip your cervical screening

January 23 2019

When, on average, nine women are diagnosed with cervical cancer and two women lose their lives to the disease every day, attending your cervical screening appointment when invited, is vital for all women.

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