Care homes | Getting to know the individual | Care UK

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Getting to know you

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

Moving home can be a daunting prospect, particularly for someone living with dementia.  We work with each new resident and their family to make this transition as easy as possible by starting a Life Story Book for each individual as soon as they make the decision to move into one of our homes.  Your book can include details of what you enjoy doing and eating, where you have lived, your important people and your favourite places.  

The books inform a care plan which outlines how you would like to continue living once you move into care and will include your hopes and aspirations for the future.  This enables our teams to get to know you and your family as quickly as possible and help you settle into your new home and new way of life. 

Our teams take a person-centred approach to care planning puts you and your personal choices at the heart of the care and support we provide.  No two care plans will ever be the same and we understand the importance of evolving them over time.  Our Resident of the Day programme brings together everyone from our Suite Manager and Head Chef to the Head Housekeeper and Lifestyle Lead to review each care plan once a month to ensure we are adapting to changing interests, aspirations and care needs. 

Latest news

Our news

‘Outstanding’ – National watchdog rate Manor Lodge

‘Outstanding’ – National watchdog rate Manor Lodge

November 15 2018

A national care watchdog has awarded Manor Lodge ‘outstanding’, with relatives and residents praising its exceptionally caring and attentive team members.

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Local pupils and residents help open city’s newest care home

Local pupils and residents help open city’s newest care home

November 13 2018

Murrayside is inviting the local community to attend its grand launch event where local heroes will help to officially open the home. 

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Team behind £5 million Millers Grange celebrates ‘topping out’

Team behind £5 million Millers Grange celebrates ‘topping out’

November 12 2018

Millers Grange has marked its latest construction milestone with a ‘topping out’ ceremony.

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Health news

Sugar by any other name would taste as sweet

Sugar by any other name would taste as sweet

November 12 2018

Sugar Awareness Week 2018 - Action on Sugar

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