Care homes | Getting to know the individual | Care UK

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Getting to know you

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

Moving home can be a daunting prospect, particularly for someone living with dementia.  We work with each new resident and their family to make this transition as easy as possible by starting a Life Story Book for each individual as soon as they make the decision to move into one of our homes.  Your book can include details of what you enjoy doing and eating, where you have lived, your important people and your favourite places.  

The books inform a care plan which outlines how you would like to continue living once you move into care and will include your hopes and aspirations for the future.  This enables our teams to get to know you and your family as quickly as possible and help you settle into your new home and new way of life. 

Our teams take a person-centred approach to care planning puts you and your personal choices at the heart of the care and support we provide.  No two care plans will ever be the same and we understand the importance of evolving them over time.  Our Resident of the Day programme brings together everyone from our Suite Manager and Head Chef to the Head Housekeeper and Lifestyle Lead to review each care plan once a month to ensure we are adapting to changing interests, aspirations and care needs. 

Latest news

Team behind multi-million pound Carpathia Grange celebrates ‘topping out’

Team behind multi-million pound Carpathia Grange celebrates ‘topping out’

May 20 2019

A £5.5 million Hythe care home has marked its latest construction milestone with the help of a special guest.

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Ventress Hall powers up a surprise for 92-year-old railway fan

Ventress Hall powers up a surprise for 92-year-old railway fan

May 17 2019

Ventress Hall has surprised a 92-year-old resident with a ticket to ride at the Head of Steam Railway Museum. 

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Riots in the cinemas and teenagers dancing in clubs until 2am - older people remember the birth of the rock ‘n’ roll in 1954

Riots in the cinemas and teenagers dancing in clubs until 2am - older people remember the birth of the rock ‘n’ roll in 1954

May 17 2019

To mark 65 years since rock ‘n’ roll anthem ‘Rock Around the Clock’ was first released, a group of older people have been reminding us all just how much that record changed the face of British society.

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Work starts on multi-million pound Quorn care home

Work starts on multi-million pound Quorn care home

May 16 2019

Work has begun on a new multi-million pound luxury care home which will provide quality care for older people in Quorn in Leicestershire. 

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