Care homes | Support for families and carers | Care UK

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Staying involved in your loved one’s care

Staying involved in your loved one’s care

We work in partnership with loved ones to deliver personalised dementia care which supports whole families through their dementia journey. 

We understand that a dementia diagnosis will affect more than just one individual. Seeing a loved one change can be a difficult and heart breaking experience and often the process of needing or delivering care can change family relationships significantly.  

We will support you every step of the way

Choosing a care home can be a difficult decision for the whole family. We believe in supporting each resident and their family in any way we can. We’re always here for emotional or practical support, and – with the appropriate consent – will always involve and consult families in the planning and delivery of care and support. Guests are welcome to visit any time of the day or night and to take part in the care home’s activities, to help with their morning or evening routines, or just share in a relaxing meal. 

Right from the start, we focus on working in partnership with families to get to know each individual and understand their personal history. This begins with the option to develop a Life Story Book even before a resident is admitted, and continues with our monthly Resident of the Day programme in which families and friends are invited to an in-depth review of care plans, covering everything from medication to lifestyle and food choices.  

Helpful guides

Latest news

Our news

Local woman names town’s newest care home

Local woman names town’s newest care home

September 21 2018

A local lady has won a competition to name a brand new care home in Sidcup.    

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People of Leatherhead invited to take a sneak peek at revamped Milner House

People of Leatherhead invited to take a sneak peek at revamped Milner House

September 19 2018

Milner House is inviting the local community to celebrate its refurbishment with an exclusive first look inside the purpose-built facilities.

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Changes to fee structure

Changes to fee structure

September 14 2018

Care UK has recently implemented a number of changes to the overall fee structure for residents who fund their own residential or nursing care without financial support from their local authority.

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Health news

Patient Choice in the NHS: 6 tips to help you choose where to have your NHS treatment

Patient Choice in the NHS: 6 tips to help you choose where to have your NHS treatment

September 10 2018

NHS patients have been able to choose where to receive NHS treatment since 2006, yet many of us still do not realise that Patient Choice is our right. If you are in a position where you or a loved oneneed to choose where to receive treatment, read our insider tips on how to make an informed decision.

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