Care homes | Support for families and carers | Care UK

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Staying involved in your loved one’s care

Staying involved in your loved one’s care

We work in partnership with loved ones to deliver personalised dementia care which supports whole families through their dementia journey. 

We understand that a dementia diagnosis will affect more than just one individual. Seeing a loved one change can be a difficult and heart breaking experience and often the process of needing or delivering care can change family relationships significantly.  

We will support you every step of the way

Choosing a care home can be a difficult decision for the whole family. We believe in supporting each resident and their family in any way we can. We’re always here for emotional or practical support, and – with the appropriate consent – will always involve and consult families in the planning and delivery of care and support. Guests are welcome to visit any time of the day or night and to take part in the care home’s activities, to help with their morning or evening routines, or just share in a relaxing meal. 

Right from the start, we focus on working in partnership with families to get to know each individual and understand their personal history. This begins with the option to develop a Life Story Book even before a resident is admitted, and continues with our monthly Resident of the Day programme in which families and friends are invited to an in-depth review of care plans, covering everything from medication to lifestyle and food choices.  

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Our news

Care UK supports London Pride

Care UK supports London Pride

July 19 2018

Twenty-five Care UK team members paraded down the streets of London to show their support to London Pride as part of the care home group’s policy of equality and diversity. 

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Highmarket House wins approval of national care inspectors

Highmarket House wins approval of national care inspectors

July 19 2018

A national care watchdog has given Highmarket House the seal of approval, with residents and relatives praising its helpful and attentive team members. 

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Kings Court wins approval of national care inspectors

Kings Court wins approval of national care inspectors

July 19 2018

A national care watchdog has given Kings Court the seal of approval, with residents and relatives praising its positive and attentive team members. 

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Health news

Biomedical Science Day

Biomedical Science Day

July 19 2018

The theme for Biomedical Science Day 2018 is ‘at the heart of healthcare’ and aims to highlight how the role of biomedical science is central to a person’s healthcare throughout their lifetime.

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