Care homes | What quality means to us | Care UK

You are here

What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Our news

‘Outstanding’ – National watchdog rate Manor Lodge

‘Outstanding’ – National watchdog rate Manor Lodge

November 15 2018

A national care watchdog has awarded Manor Lodge ‘outstanding’, with relatives and residents praising its exceptionally caring and attentive team members.

Read more >

Local pupils and residents help open city’s newest care home

Local pupils and residents help open city’s newest care home

November 13 2018

Murrayside is inviting the local community to attend its grand launch event where local heroes will help to officially open the home. 

Read more >

Team behind £5 million Millers Grange celebrates ‘topping out’

Team behind £5 million Millers Grange celebrates ‘topping out’

November 12 2018

Millers Grange has marked its latest construction milestone with a ‘topping out’ ceremony.

Read more >

Health news

Sugar by any other name would taste as sweet

Sugar by any other name would taste as sweet

November 12 2018

Sugar Awareness Week 2018 - Action on Sugar

Read more >

Read more news >