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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Our news

Builders of the future visit Harrow construction site

Builders of the future visit Harrow construction site

March 17 2017

Local school children donned their high-vis vests to enjoy a tour round Harrow’s newest care home.

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Care UK homes celebrate Vera Lynn’s birthday with nationwide sing-along

Care UK homes celebrate Vera Lynn’s birthday with nationwide sing-along

March 14 2017

Care UK's homes across the UK are hoping to hit the right note for Vera Lynn’s 100th birthday with a nationwide sing-along of “We’ll Meet Again”.  

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Care UK care homes celebrate World Read Aloud Day

Care UK care homes celebrate World Read Aloud Day

March 1 2017

Care UK care homes across the country hit the books for a day of storytelling to celebrate World Read Aloud Day.

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Health news

Thyroid – how a small gland can make a big difference to your health

Thyroid – how a small gland can make a big difference to your health

March 22 2017

Are you feeling tired all the time? Are you experiencing depression or mood swings?

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