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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Our news

Scarecrow brings local pupils and care home residents together

Scarecrow brings local pupils and care home residents together

July 25 2017

Residents at Hartismere Place were joined by pupils from St Peter and St Paul CEVA Primary School as part of an inter-generational project aimed at dispelling the myths and stigma associated with dementia. 

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The Ware Society comes together to name Snowdrop House

The Ware Society comes together to name Snowdrop House

July 25 2017

Members of the Ware Society committee have put their heads together to come up with a name for a new care home in Ware.

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Sculpture unveiled at Suffolk care home

Sculpture unveiled at Suffolk care home

July 20 2017

A beautiful outdoor sculpture, commissioned by Care UK from a talented local artist, has been unveiled at a care home in Bury St. Edmunds.

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Health news

Protecting your skin from the sun

Protecting your skin from the sun

July 27 2017

As we go into the peak summer holiday season Care UK’s expert pharmacist from Southampton NHS Treatment Centre, Arevan Rahman, explains how the sun burns our sk

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