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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Team behind multi-million pound Carpathia Grange celebrates ‘topping out’

Team behind multi-million pound Carpathia Grange celebrates ‘topping out’

May 20 2019

A £5.5 million Hythe care home has marked its latest construction milestone with the help of a special guest.

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Ventress Hall powers up a surprise for 92-year-old railway fan

Ventress Hall powers up a surprise for 92-year-old railway fan

May 17 2019

Ventress Hall has surprised a 92-year-old resident with a ticket to ride at the Head of Steam Railway Museum. 

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Riots in the cinemas and teenagers dancing in clubs until 2am - older people remember the birth of the rock ‘n’ roll in 1954

Riots in the cinemas and teenagers dancing in clubs until 2am - older people remember the birth of the rock ‘n’ roll in 1954

May 17 2019

To mark 65 years since rock ‘n’ roll anthem ‘Rock Around the Clock’ was first released, a group of older people have been reminding us all just how much that record changed the face of British society.

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Work starts on multi-million pound Quorn care home

Work starts on multi-million pound Quorn care home

May 16 2019

Work has begun on a new multi-million pound luxury care home which will provide quality care for older people in Quorn in Leicestershire. 

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