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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Our news

Care home residents set sail down the Thames

Care home residents set sail down the Thames

September 15 2017

Residents at a Care UK home in Kingston-upon-Thames recently took to the water for an exciting afternoon of boating on the River Thames.

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Eye school pupils become dementia friends

Eye school pupils become dementia friends

September 6 2017

Residents at Hartismere Place were joined by pupils from St Peter and St Paul CEVA Primary School to take part in a Dementia Friends information session.

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Name announced for Care UK’s new home

Name announced for Care UK’s new home

August 25 2017

Coming up with a name for a new care home isn’t always easy so Care UK colleagues invited the West Midlands local community to help find a name for its latest new development.

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Health news

Don’t be tempted to ignore sudden eye problems

Don’t be tempted to ignore sudden eye problems

September 18 2017

Eye health experts are warning people not to risk permanent visual impairment by ignoring the early signs of trouble.

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