Care homes | What quality means to us | Care UK

You are here

What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Our news

Care UK supports London Pride

Care UK supports London Pride

July 19 2018

Twenty-five Care UK team members paraded down the streets of London to show their support to London Pride as part of the care home group’s policy of equality and diversity. 

Read more >

Highmarket House wins approval of national care inspectors

Highmarket House wins approval of national care inspectors

July 19 2018

A national care watchdog has given Highmarket House the seal of approval, with residents and relatives praising its helpful and attentive team members. 

Read more >

Kings Court wins approval of national care inspectors

Kings Court wins approval of national care inspectors

July 19 2018

A national care watchdog has given Kings Court the seal of approval, with residents and relatives praising its positive and attentive team members. 

Read more >

Health news

Biomedical Science Day

Biomedical Science Day

July 19 2018

The theme for Biomedical Science Day 2018 is ‘at the heart of healthcare’ and aims to highlight how the role of biomedical science is central to a person’s healthcare throughout their lifetime.

Read more >

Read more news >