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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Hole in one for Weald Heights resident

Hole in one for Weald Heights resident

March 13 2019

A resident at Weald Heights has seen her wish come true with a trip to a local golf course to tee off at the first hole.

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Amberley Lodge celebrates outstanding results

Amberley Lodge celebrates outstanding results

March 12 2019

Amberley Lodge has celebrated its ‘outstanding’ rating from the Care Quality Commission (CQC) – the highest rating a care home can achieve. 

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Perry Manor manager receives national recognition

Perry Manor manager receives national recognition

March 12 2019

A Worcester care home manager has been acknowledged as one of the country’s top mental health nurses at a national award ceremony in London.

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Pear Tree Court’s first birthday circus extravaganza a success

Pear Tree Court’s first birthday circus extravaganza a success

March 11 2019

Pear Tree Court treated the local community to a magical day to mark the home’s first birthday. 

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