Care homes | What quality means to us | Care UK

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What quality means to us

What quality means to us

Everyone in Care UK Residential Care Services has a personal and professional commitment to providing excellent care.

We play a leading role in driving improved standards across the social care sector. But we believe that truly excellent care must start with the individual carer, and their actions and sense of responsibility.

Always improving

Anyone working in a Care UK care home is never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right and review what happened.

The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.

Nationwide recognition

The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.

Find out more about our success stories on our awards and recognition page.

What quality means to me

Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.

Latest news

Our news

Local woman names town’s newest care home

Local woman names town’s newest care home

September 21 2018

A local lady has won a competition to name a brand new care home in Sidcup.    

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People of Leatherhead invited to take a sneak peek at revamped Milner House

People of Leatherhead invited to take a sneak peek at revamped Milner House

September 19 2018

Milner House is inviting the local community to celebrate its refurbishment with an exclusive first look inside the purpose-built facilities.

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Changes to fee structure

Changes to fee structure

September 14 2018

Care UK has recently implemented a number of changes to the overall fee structure for residents who fund their own residential or nursing care without financial support from their local authority.

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Health news

Patient Choice in the NHS: 6 tips to help you choose where to have your NHS treatment

Patient Choice in the NHS: 6 tips to help you choose where to have your NHS treatment

September 10 2018

NHS patients have been able to choose where to receive NHS treatment since 2006, yet many of us still do not realise that Patient Choice is our right. If you are in a position where you or a loved oneneed to choose where to receive treatment, read our insider tips on how to make an informed decision.

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