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Whistleblowing

Whistleblowing

We want to ensure that everyone who works in a Care UK care home works in a way which is true to our values and promotes the best possible service

Through our whistleblowing policy, we encourage our people to come forward if they are ever concerned about something at work. If someone uncovers instances of poor practice in our services - including issues of patient welfare, possible fraud or health and safety condition - we want to know about it so we can immediately act on it. All discussions are kept confidential and will never affect their life at work, and we encourage people to raise issues sooner rather than later.

It’s important that our people feel safe raising issues, whether they work for us on a full time, part time, consultancy basis or even if they’re a volunteer. Everyone who works for, and with, us is part of an organisation that is dedicated to promoting the best interests of our customers.

If you’re a member of the public or a customer and have experienced poor service from Care UK, we really want to know, so please contact us and tell us about it. The sooner we know about a problem the quicker we can put it right.

Download a copy of our whistleblowing policy.

Latest news

Our news

Care home residents set sail down the Thames

Care home residents set sail down the Thames

September 15 2017

Residents at a Care UK home in Kingston-upon-Thames recently took to the water for an exciting afternoon of boating on the River Thames.

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Eye school pupils become dementia friends

Eye school pupils become dementia friends

September 6 2017

Residents at Hartismere Place were joined by pupils from St Peter and St Paul CEVA Primary School to take part in a Dementia Friends information session.

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Name announced for Care UK’s new home

Name announced for Care UK’s new home

August 25 2017

Coming up with a name for a new care home isn’t always easy so Care UK colleagues invited the West Midlands local community to help find a name for its latest new development.

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Health news

Don’t be tempted to ignore sudden eye problems

Don’t be tempted to ignore sudden eye problems

September 18 2017

Eye health experts are warning people not to risk permanent visual impairment by ignoring the early signs of trouble.

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