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Whistleblowing

Whistleblowing

We want to ensure that everyone who works in a Care UK care home works in a way which is true to our values and promotes the best possible service

Through our whistleblowing policy, we encourage our people to come forward if they are ever concerned about something at work. If someone uncovers instances of poor practice in our services - including issues of patient welfare, possible fraud or health and safety condition - we want to know about it so we can immediately act on it. All discussions are kept confidential and will never affect their life at work, and we encourage people to raise issues sooner rather than later.

It’s important that our people feel safe raising issues, whether they work for us on a full time, part time, consultancy basis or even if they’re a volunteer. Everyone who works for, and with, us is part of an organisation that is dedicated to promoting the best interests of our customers.

If you’re a member of the public or a customer and have experienced poor service from Care UK, we really want to know, so please contact us and tell us about it. The sooner we know about a problem the quicker we can put it right.

Download a copy of our whistleblowing policy.

Latest news

Our news

Care home residents reminisce about the Queen and Duke of Edinburgh’s wedding

Care home residents reminisce about the Queen and Duke of Edinburgh’s wedding

November 20 2017

Care home residents across the UK are celebrating the Queen and Duke of Edinburgh’s platinum wedding anniversary by sharing their own memories of that special day, 70 years ago. 

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Care UK celebrates three wins at the National Dementia Care Awards

Care UK celebrates three wins at the National Dementia Care Awards

November 20 2017

Care UK is celebrating having won three National Dementia Care awards. 

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Sandfields residents get back in the saddle!

Sandfields residents get back in the saddle!

November 13 2017

Residents at Sandfields were given the opportunity to cycle again after a special visit from a project based in Gloucester.

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Health news

How old is your heart?

How old is your heart?

November 16 2017

Heart disease (including heart attack and stroke) is still the leading cause of death amongst men. Lifestyle factors, like smoking or not getting enough exercise, mean many people have unhealthy hearts, which means their ‘heart age’ is older than their physical age.

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