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Whistleblowing

Whistleblowing

We want to ensure that everyone who works in a Care UK care home works in a way which is true to our values and promotes the best possible service

Through our whistleblowing policy, we encourage our people to come forward if they are ever concerned about something at work. If someone uncovers instances of poor practice in our services - including issues of patient welfare, possible fraud or health and safety condition - we want to know about it so we can immediately act on it. All discussions are kept confidential and will never affect their life at work, and we encourage people to raise issues sooner rather than later.

It’s important that our people feel safe raising issues, whether they work for us on a full time, part time, consultancy basis or even if they’re a volunteer. Everyone who works for, and with, us is part of an organisation that is dedicated to promoting the best interests of our customers.

If you’re a member of the public or a customer and have experienced poor service from Care UK, we really want to know, so please contact us and tell us about it. The sooner we know about a problem the quicker we can put it right.

Download a copy of our whistleblowing policy.

Latest news

Our news

Celebrations as VIP guest launches art studio at Appleby House

Celebrations as VIP guest launches art studio at Appleby House

January 21 2019

Appleby House welcomed VIP guests and the local community for a special event launching their art studio.

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Team behind multi-million pound Montfort Manor celebrates ‘topping out’

Team behind multi-million pound Montfort Manor celebrates ‘topping out’

January 17 2019

A £6.5 million Ashford care home has marked its latest construction milestone with the help of a special guest.

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Hola amigos! - Spanish classes spark new friendships at Weald Heights

Hola amigos! - Spanish classes spark new friendships at Weald Heights

January 16 2019

Residents at Weald Heights invited local parents and their toddlers to join them for an interactive series of Spanish lessons. 

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Health news

Why you shouldn’t skip your cervical screening

Why you shouldn’t skip your cervical screening

January 23 2019

When, on average, nine women are diagnosed with cervical cancer and two women lose their lives to the disease every day, attending your cervical screening appointment when invited, is vital for all women.

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