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Whistleblowing

Whistleblowing

We want to ensure that everyone who works in a Care UK care home works in a way which is true to our values and promotes the best possible service

Through our whistleblowing policy, we encourage our people to come forward if they are ever concerned about something at work. If someone uncovers instances of poor practice in our services - including issues of patient welfare, possible fraud or health and safety condition - we want to know about it so we can immediately act on it. All discussions are kept confidential and will never affect their life at work, and we encourage people to raise issues sooner rather than later.

It’s important that our people feel safe raising issues, whether they work for us on a full time, part time, consultancy basis or even if they’re a volunteer. Everyone who works for, and with, us is part of an organisation that is dedicated to promoting the best interests of our customers.

If you’re a member of the public or a customer and have experienced poor service from Care UK, we really want to know, so please contact us and tell us about it. The sooner we know about a problem the quicker we can put it right.

Download a copy of our whistleblowing policy.

Latest news

Our news

Scarecrow brings local pupils and care home residents together

Scarecrow brings local pupils and care home residents together

July 25 2017

Residents at Hartismere Place were joined by pupils from St Peter and St Paul CEVA Primary School as part of an inter-generational project aimed at dispelling the myths and stigma associated with dementia. 

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The Ware Society comes together to name Snowdrop House

The Ware Society comes together to name Snowdrop House

July 25 2017

Members of the Ware Society committee have put their heads together to come up with a name for a new care home in Ware.

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Sculpture unveiled at Suffolk care home

Sculpture unveiled at Suffolk care home

July 20 2017

A beautiful outdoor sculpture, commissioned by Care UK from a talented local artist, has been unveiled at a care home in Bury St. Edmunds.

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Health news

Protecting your skin from the sun

Protecting your skin from the sun

July 27 2017

As we go into the peak summer holiday season Care UK’s expert pharmacist from Southampton NHS Treatment Centre, Arevan Rahman, explains how the sun burns our sk

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