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Whistleblowing

Whistleblowing

We want to ensure that everyone who works in a Care UK care home works in a way which is true to our values and promotes the best possible service

Through our whistleblowing policy, we encourage our people to come forward if they are ever concerned about something at work. If someone uncovers instances of poor practice in our services - including issues of patient welfare, possible fraud or health and safety condition - we want to know about it so we can immediately act on it. All discussions are kept confidential and will never affect their life at work, and we encourage people to raise issues sooner rather than later.

It’s important that our people feel safe raising issues, whether they work for us on a full time, part time, consultancy basis or even if they’re a volunteer. Everyone who works for, and with, us is part of an organisation that is dedicated to promoting the best interests of our customers.

If you’re a member of the public or a customer and have experienced poor service from Care UK, we really want to know, so please contact us and tell us about it. The sooner we know about a problem the quicker we can put it right.

Download a copy of our whistleblowing policy.

Latest news

Our news

Hat-trick heaven as Care UK sweeps the board at the Care Home Heroes Awards

Hat-trick heaven as Care UK sweeps the board at the Care Home Heroes Awards

May 23 2018

Members of Care UK teams in three of its care homes have walked away with all three category wins in the Care Home Heroes Awards, run by the popular professional publication Caring Times.

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Brownies spark new friendship with Snowdrop House residents

Brownies spark new friendship with Snowdrop House residents

May 22 2018

Residents at Snowdrop House were joined by a local Brownie group for the first of a series of meet-ups at the home. 

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Local woman names town’s newest care home

Local woman names town’s newest care home

May 22 2018

A local lady has won a competition to name a brand new care home in Witney.

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Health news

Smile please – it’s National Smile Month!

Smile please – it’s National Smile Month!

May 17 2018

Mid-May to mid-June is National Smile Month, and it is a great opportunity to remind people that their oral health is very much their own responsibility, and th

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