I’m a trained nurse, as well as a registered home manager. I’ve worked as a home manager before coming to Care UK but I never tire of the great feeling that you’re making a difference to people’s lives, whether it’s the residents, the team or the visitors who we meet each day. I’ve been working at Care UK since September 2015, and I joined to further my career and to improve my skills and experience. There are always lots of positive challenges: every resident is different and it’s my and my team’s job to ensure we’re meeting their needs in the way that best suits them.
I work with a wonderful team at Norfolk House and I get great job satisfaction from seeing our team providing the great standard of care that our residents deserve. We strive to provide fulfilling lives for residents – so when I see residents are happy, it makes me happy too.
What’s great about working for Care UK is that they enable you to take your career in different directions, depending on your interests. I’m a registered nurse but have been able to develop to deputy manager, and I’ve had the opportunity to manage the home too.
Ever since I was young I’ve wanted to work with older people, making a difference to their lives every day. My very first job was as kitchen assistant here at Norfolk House. I learnt more about care and developed my skills and I’ve worked my way up. I was very proud to become the home’s in-house moving and handling trainer: it boosted my confidence hugely, particularly as I’d started out with no experience!
By far the best part of my day is any time I can spend with residents, getting to know them and their life stories better – whether that’s in the group activities or during one-to-one sessions with them.
I’ve been working for Care UK since February 2013: I wanted to help older people and Care UK has a great reputation in this field. It also provides superb opportunities for its people to develop their skills and knowledge.
I work in a great team for some fantastic residents and families, and the best part of the day is being with residents and finding out what they liked best about the food we’ve cooked for them. I’m always challenging myself to improve and do the best possible job, so their feedback is so important.
In my free time I enjoy eating out, as well as keeping active, with jogging and swimming. I also do some volunteering.
I’ve always wanted to make a difference to people’s lives, and working for Care UK in this role enables me to do just that. I also really enjoy the direct contact I have every day with local people as well as with residents and their families.
I’ve been working for Care UK for six years and by far the best reward of working here is seeing the difference you can make to others’ lives – even the smallest gesture can make a resident happy and getting a smile from them in return makes my day.