Our team at
Snowdrop House

I have always worked in sales and customer service, so the care sector was completely new to me. However, I wanted to work in an environment where I felt I could make a difference to people and to use my skills and experience to help them. It’s been a challenge to learn the different policies and procedures that are necessary, but it’s been good.

Having empathy, being a good listener and being determined to do all you can to support families at a stressful time, these are all important skills and attributes needed in this role. One of my favourite parts of the job is helping new residents to settle in, and supporting relatives to feel like part of the Snowdrop House family.

In my spare time I like going to the gym, walking my dog, socialising and going on holidays. I also volunteer with an animal charity as I’m passionate about animal welfare.

I come from a care background – I’ve been a senior carer, team leader and even a deputy manager in a service. I joined Care UK because I thought its care ethos of ‘fulfilling lives’ was fantastic. 

Being a lifestyle coordinator enables me to take a different approach to care. Going home knowing I’ve put a smile on someone’s face and they’ve had a good day is the best part of my job. I am passionate about music – I love singing – so I can bring that passion to work now!

I joined Snowdrop House in 2017 and I’m really enjoying being part of a great team and working with some fabulous residents.

I was keen to join Care UK when a new care home was built near where I lived. I’d worked in the care industry since I was 18, so I wanted to work for another care provider. At Snowdrop House, the most important part of my role is communicating with others and ensuring the needs and best interests of residents are met.

I’ve worked hard to progress in my career, having started as a Carer and being promoted to Team Leader, then Senior Team Leader and now Unit Manager on the residential suite at Snowdrop House. I want to continue learning and growing, and I’m currently taking Care UK’s Future Deputy Manager course.

My favourite part of the day is arriving to work on the suite and assisting residents with their daily tasks. I always get a thank you or a smile. In this role, it’s important to be a good communicator, approachable and willing to lead by example. I never ask anyone to do a job I’m not willing to do myself. Building rapport with the residents and their families and receiving a smile or a thank you because their loved one is happy makes me proud of what I do.

Outside of work, I enjoy going to the gym, socialising with friends, and having family time with my children.

I really enjoy my job, Care UK are a great company to work for. They provide good training and I always enjoy the odd challenge that arises! The residents at Snowdrop House are great; it makes me proud to make a difference in their lives.

Im proud to have worked my way up to where I am now. I have years of experience working in catering alongside qualifications in food safety and strong knowledge of dietary requirements. A good sense of humour always helps the job too! Each day I look forward to coming to work to see the smiling residents , and best of all I get to work with a great team.

To unwind outside the home I like to spend time with my family, listen to music, watch films and make cakes!

I used to work in administration in the Police Service: I love working with people from all walks of life. I want to make a difference to people’s lives and feel like I’ve overcome challenges to help them. The new challenges here are getting to know my colleagues as well as all the residents and understanding how I can help them and their families.

Outside of work I like to keep active by playing squash, spending time with my two children and keeping my garden in shape.

I worked in another care home before moving to Snowdrop House, and I’ve also managed a commercial laundry. I joined the Snowdrop House team in August 2017 as I was keen to work at a new build. 

One of the best things about my role is interacting with the residents. I take pride in ensuring that all their needs are met, and I enjoy learning more about their lives and the things they’ve done, as well as meeting their families. I’m looking forward to supporting more new residents as the home grows, and helping them to settle in and to make their daily lives more comfortable.

I started working at Care UK in 2023, my previous role was in roof maintenance. I decided to work at Care UK as it’s the perfect job for me. I love problem solving and having a good old chat. My favourite part of the day is catching up with residents, having a tea and a slice of cake.

I enjoy working at Snowdrop House because of the team and the residents, its a happy homely environment. Outside of work I am very active, enjoy going to the gym and rugby.

My mum, Clare, is the Home Manager. I came in to work with her one day and didn’t want to leave, so we made the decision that I should work here and be part of the team. Every morning I walk around the home to see all the residents, my job is to put smiles on faces and to share the love.

In fact, I have so much love to give that I just have to share it with anyone I meet. All the residents love me and even say my coat feels like velvet. I often hear “nothing makes me happier than when Betsy comes to visit.” I hope to see you soon.