We are working with the NHS to provide everyone in the UK with the choice and quality of healthcare they deserve.
Start with your GP
For most of us, the main point of contact for healthcare will be our GP – which means it makes sense for you to take the time to find a GP who you trust and are comfortable with. There are considerable benefits in having a GP who knows you well, so it pays to take time with this decision. You can find a list of local GP services through your local council or the NHS website. You may find it worth visiting one or two GP surgeries so that you understand their specialities and services and get an indication on waiting times and appointment procedures. You can choose to see any GP from your practice, so if you receive ongoing medical treatment, it may make sense to choose a doctor who has a specialist interest in your condition.
Your right to choose
If you need a medical procedure, your GP will refer you on to a specialist treatment facility. Although your GP will be able to suggest a local facility, you do have the right to choose which facility you are referred to and may nominate a particular facility if you feel it will provide you with better access, location or results. You can either choose the service then and there, or do some research before you decide.
You will also have the choice as to whether you would like to have your treatment done privately (in which case you, or your insurer, will have to pay for the service) or on the NHS. Many NHS services are run by independent organisations like Care UK. These organisations invest a considerable amount in technology, training and infrastructure and are bound by the same quality standards and governance as the NHS. This means your experience at any Care UK facility should meet – and we hope exceed - the high quality standards you would expect from NHS care.
You can use the NHS website to explore your options, or use our service locator to find our more about the healthcare services we offer.