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Primary care examples

Combining GP practice and Walk in Centres

Tollgate Lodge in Hackney and Broad Street in Barking combine a GP Practice with a locally focused Walk in Centre (WiC). The GP practices have built up a strong registered patient base from zero, operating extended hours each weekday and also provide Saturday morning sessions.

The WiCs use a multidisciplinary teams to deliver care across minor injury and illness seven day a week. In addition to the CATS service described below, we have also recently commenced delivery of new CATS service operating from the Broad Street site.

GP Practice with extended hours

Charlestown commenced on 8th August 2008, procured as part of the Fairness in Primary Care programme and delivers an extended hours GP service to a suburb of Manchester.

Walk in Centres for busy commuters

The Department for Health commissioned us to provide greater access for commuters in London and Newcastle. The results were a Walk in Centre in Newcastle city centre and Victoria Walk in Centre, near Victoria Station in London.

Both centres provide a much needed resource to relieve pressure on local health services. 

The Walk In Centres employ a multidisciplinary team of triage nurses, nurse practitioners, and GPs to deliver care. This mix of skills means we are able to deal with 90% of patients without needing to refer them to A&E or other providers. 

 

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Integrating health & social care services 

The breadth of our service portolio means we are able to integrate services where appropriate in order to provide innovative, effective services for our partners and the people in our care.

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