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Welcome to InForm...

Care UK's regular bulletin containing news and developments. Care UK is a leading independent provider of person-centred care to a broad spectrum of service users throughout the UK.

Click here to sign up to receive InForm and other Care UK newsletters.


Contents

 Care UK supports POPPs bids
 The Bolton Ethnic Project
 The Peterborough Complex Care Project
 Care UK embraces APMS contracting
 PHG signs Maidstone ISTC contract
 Diagnostics services
 Investment in Mental Health services
 New care home is state-of-the-art
 New Learning Disabilities services
 Satisfied customers in children's services
 Learning for Life!
 Islington partnership
 Sign up for other e-newsletters
 Find out more about Care UK


Care UK supports POPPs bids

Care UK is working with several local authorities and PCTs to develop innovative service models to support their Partnerships for Older People Projects (POPPs) proposals. The aim of the POPPs is to encourage long-term change in older people’s services and move towards a preventative approach. The POPP funding will enable health and social care organisations to test and evaluate new service models, which could potentially be replicated across the country.

If you are looking for a partner to deliver your POPP, please contact Philippa Codd, Business Development Director for an informal discussion on 07887 781131 or email .


CASE STUDIES

The Bolton ethnic project

Bolton has a large Asian community, a population which typically resists formal care: care is traditionally provided by extended family. As generations change, younger family members are less willing to take on the caring role. Care UK has worked closely alongside the council’s Ethnic Project Co-ordinator to encourage families to accept care. This has included:

  • training workers to work with whole families and gain their trust;
  • working to understand their cultural needs and customs;
  • olding workshops for the care workers to learn basic language;
  • and constantly adjusting the service to ensure we get it right.

Although the growth of this project has been slow, it has been highly successful and Care UK is now providing several care packages to the Asian community in Bolton.

The Peterborough complex care project

Care UK is working with the Greater Peterborough Primary Care Partnership as provider of all their complex needs, leaving the basic homecare packages to other providers. The project includes a range of services including: 

  • An outcomebased service provided by double up teams, focusing on what is achieved by the service user rather than being task- or time-related.
  • A rapid response team will provide short-term emergency care to prevent hospital admissions where the provision of care is achievable at home.
  • Ethnic project – Peterborough has a diverse ethnic population and Care UK is using lessons learned in Bolton to replicate a similar project here.
  • An intensive care service for service users with complex needs, who would in the past have been placed into long-term nursing care, including paraplegics and people with acquired brain injury. 

For more information, please contact Philippa Codd, Business Development Director on 07887 781131 or email .


Care UK embraces APMS contracting

Care UK has been meeting with PCTs to discuss APMS contracting opportunities in light of the recent announcement that PCTs will no longer directly provide services from 2008. Through the NHS Confederation’s APMS forums we have been able to discuss primary care issues and opportunities with a large number of commissioners and other interested parties.

A number of common themes have emerged from the discussions including:

  • The future of out-of-hours services, with many PCTs currently providing in-house solutions
  • Management of PCT-run and other GP practices
  • The provision of additional GPs and other staff
  • Access to high quality, timely, cost-effective diagnostics services
  • Managing healthcare services in prisons
  • The role of health and social care in long-term conditions management

Care UK is now working with a number of PCTs to develop specific solutions to local issues, making use of the company’s experience across the health and social care spectrum. For example, we are looking to make use of our homecare team to provide protocol-driven health support, such as medicines compliance, to service users.

If you would like to find out more about our primary care and APMS ideas, please contact Martin Fowler on 07795 062984 or by email


PHG signs Maidstone ISTC contract

Maidstone Treatment CentrePartnership Health Group (PHG) has signed a contract with the Department of Health and Maidstone Weald PCT, South West Kent PCT and Maidstone & Tunbridge Wells NHS Trust to build and operate a new Independent Sector Treatment Centre (ISTC) in Maidstone, in which the company will treat a range of conditions for NHS patients.

The five-year contract, worth more than £36 million, will mean reductions in NHS waiting times as patients in Kent benefit from a one-stop service combining treatment and assessment on one site. The treatment centre will be situated at Maidstone Hospital and will open in autumn 2006. The unit will have two operating theatres, endoscopy facilities, 20 day beds, three post-op recovery beds and facilities for up to 60 patients per day to receive chemotherapy treatment. When fully operational, the unit will be staffed by around 45 people, with a number seconded from the Trust.

To find out more, please click here.


Diagnostics servicesDiagnostics

Working in partnership with Alliance Medical we are able to provide a range of cost-effective, timely diagnostics services to PCTs, Strategic Health Authorities and even individual GP Practices.

The range of services includes:

  • MRI
  • X-ray
  • CT
  • endoscopy
  •      

  • PET/CT
  • physiological measurement
  • ultrasound
  • pathology
  • These services are delivered very flexibly by mobile units, either at a community hospital, GP practice or other health facility. Should sufficient volumes be available, a fixed service is also available. Results are usually available within 48 hours, often more quickly.

    To find out more, please contact Geoff Benn on 07778 590970 or by email .


    Investment in Mental Health services

    Care UK provides a range of outward-looking, community-based services for adults with mental health needs, all of which have a strong focus on rehabilitation. When a service user is placed in one of our units our aim is to work with them to develop the living skills and the confidence to enable them to return to the community as quickly as possible.

    To support this aim, Care UK has committed to significant investment in its mental health services to develop and improve existing facilities to create environments conducive to rehabilitation. This year has seen such investment in two facilities already – and similar developments for other care homes are planned for the year ahead.

    For further information on current projects please click here.


    New care home is state-of-the-art

    Care UK is setting the standards for modern older people’s services with the opening of a new state-of-the art care home in Fulham. The new home has been built by Care UK who will provide care services under contract to the London Borough of Hammersmith & Fulham and the PCT, as part of a drive to improve care for older people within the borough.

    Farm Lane Care Home provides 66 nursing places for frail older people and those who suffer with dementia. There is also a separate unit providing care and rehabilitation for older people who have had an illness or accident, to enable them to recover and return home. The home, located in the heart of Fulham, boasts the most up-to-date facilities including a hydrotherapy pool and physiotherapy gym within the rehabilitation unit; a fully equipped sensory room; and a roof terrace and conservatory with stunning views across the city.

     

    Care UK Farm Lane
    Farm Lane Care Home

    Care UK Farm Lane Care Home
    Hydrotherapy Pool

    Farm Lane is the first of three new services being developed by Care UK in partnership with the London Borough of Hammersmith & Fulham and the PCT. The second phase, an Extra Care Scheme, opened in October, while the final phase of the project, another nursing home, will open in February.

    For further information please click here.

    You can download a brochure about Farm Lane here.

    New Learning Disabilities services

    Care UK has been awarded two new learning disability contracts over the past few months in the North West and Midlands region.

    Earlier this year Care UK was awarded a contract with Staffordshire County Council to provide a supported living service for four young adults in transition. These individuals have autism and additional complex needs. They are currently living with their parents, have recently turned 18 and left a specialist school, and will be moving into their own home in the community for the first time. This service will be the first of its kind in.

    In Lancashire, Care UK has undertaken a new contract which involved the transfer of four community-based homes, supporting 14 service users living in Preston and Chorley. The contract included the transfer of over 40 staff currently working within these services by means of a TUPE transfer from two local PCTs. The first two services transferred across to Care UK at the beginning of June and the remaining two transferred in September: all are running well.

    For further information about our learning disability services please contact James Allen on 07818 420928 or email


    Satisfield customers in children's services Fostering Support Group

    Research shows significant customer satisfaction for Care UKs services for looked-after young people. An independent third party research organisation was commissioned to undertake an in-depth telephone-based survey among social and case workers, commissioning team managers and officers, plus contract and placement managers.Corvedale Care

    In each of the areas researched, scores of satisfactory or better were achieved from well over 90% of the respondents.

    Corvedale Care key findings were:

    • 69% of respondents gave Corvedale Care an overall ‘Very good’ or ‘Good’ rating.
    • 83% of respondents have a perception of Corvedale which is ‘Very good’ or ‘Good’.
    • 73% of respondents gave Corvedale contacts and communications a ‘Very good’ or ‘Good’ rating.
    • 70% of respondents expressed their satisfaction with the manner in which Corvedale operates its services with a ‘Very good’ or ‘Good’ rating.
    • 71% of respondents expressed their satisfaction with the physical facilities that Corvedale provides for its services with a ‘Very good’ or ‘Good’ rating.
    • 72% of respondents expressed their satisfaction with the outcomes of placements made with Corvedale with a ‘Very good’ or ‘Good’ rating.
    • Corvedale Care is regarded highly for the quality and reliability of its service.
    • Corvedale Care is noted for its commitment to young people in its charge.
    • The top three key strengths for Corvedale were ‘very approachable’, ‘meeting the needs of children’ and ‘a high standard of professionalism’.

    Fostering Support Group key findings were:

    • 89% of customers have a perception of FSG which is ‘Very good’ or ‘Good’.
    • 91% of customers feel that the level of communication from FSG is ‘Very good’ or ‘Good’.
    • 91% of customers believe that the way FSG operates is ‘Very good’ or ‘Good’.
    • 83% of customers consider that foster care outcomes form FSG are ‘Very good’ or ‘Good’.
    • The FSG foster carers are very professional.
    • Company support to the carers is comprehensive.
    • FSG provides a good match to the child’s needs.
    • FSG provides detailed and regular reports.

    For more information on the results please visit our website.

     Corvedale Care website
     Fostering Support Group website


    Learning for Life! Learning for Life

    Corvedale Care opens a new state-of- the art day school for pupils with emotional, behavioural, moderate and specific learning difficulties The new Learning for Life School in Ditton Priors, Shropshire, opened its doors to pupils in May 2005 and, just four months on, is already seeing National Performance Indicators comfortably exceeded.

    This bespoke educational facility is part of a project to replace an outdated residential special school which includes the development of several new small residential homes in the local community. The young people are thriving in their new setting.

    To find out more please visit our website.

     Learning for Life information


    Islington partnership

    Care UK is delighted to have been selected by the London Borough of Islington to design, build, finance and operate an 87-bed specialist care centre on the site of a redundant care home in the north of the borough. Contract negotiations are already under way and are expected to be completed shortly with planning permission received by the end of 2005. The new centre also offers a day centre to be operated by the borough and a specialist falls clinic.

    The new scheme, which will be known as Lennox House, is the third specialist care centre commissioned with Care UK by the borough and is scheduled to open in May 2007. Nursing and residential care will be provided on-site including high dependency dementia and respite care services.  

    Read the full story here.


    Learning Disabilities News

    Sign up for other e-newsletters

    Care UK also produce e-newsletters for specific interest groups, such as primary care, learning disabilities, mental health, older people and children's services. These newsletters contain information about our services and latest vacancies at our facilities.

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    Find out more about Care UK

    To find out more about Care UK visit our website or use the links below:                           Company profile
     Care finder
     Case studies
     Latest jobs
     Latest News

    Find out more about our services using the following links:
     Homecare
     Primary Care
     Older people
     Mental Health                                                                                                                        Learning disabilities
     Neurological conditions
     Young people
     Eating disorders and self harm
     Acute care

    We welcome your feedback - if you would like to comment on InForm or any of our services, please e-mail . Our Business Development team are also available to discuss how we may be able to work together.


     

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    Quotes, facts & figures

    We cannot thank Care UK enough for the care, consideration and attention that you had for our daughter. It has made our lives so much happier knowing that she is with such a caring organisation Parent, Newcastle Learning Disabilities Branch

    If it wasn't for my foster carer I think I would be in prison by now Christine Craymer, Formerly fostered by FSG

    The carers who looked after my mother were not only sensitive to her condition but, in addition, showed a kind and loving respect for her Relative, Appleby House