I originally began working for Care UK when it took over the running of various homes operated by Suffolk County Council. The organisation truly puts residents at the heart of everything, which I completely support. It’s also very supportive as an employer – as a manager I have a great support network to help me do my job to the highest standards.
I enjoy mornings the most at Britten Court: many residents are up and about and I can spend time with them, having a chat and finding out how they plan to spend their day. I’m privileged to work with some wonderful residents and families, including some people we’ve been supporting for a long time because they transferred from the old Council-run homes like I did!
Outside of work, I have a very busy home life. I’ve three children and seven grandchildren who I love spending time with.
I’ve learnt a huge amount during my time with Care UK and my career has grown as this home has developed. I started with the company as a domestic and carer, then I was promoted to head housekeeper and then business administrator. In March 2017 I became deputy manager at Britten Court.
I enjoy my daily walk around the home, greeting colleagues and residents. I find out what residents have planned for the day and I do whatever I can to support them to achieve that. I love our home from home by the sea. We’re a family at Britten Court and we care about, support and nurture each other to do the best we can for residents and their families.
I used to be a kitchen assistant and then a carer here at Britten Court, but when this role became available I was keen to give it my all. I’ve not looked back! This role is so rewarding every day and gives you a chance to get to know the residents on a one-to-one basis. I love making a difference to residents and enhancing their lives through activities.
I believe it’s never too late to try new things, and I really enjoy supporting residents to try something new. The management team here have given me so many opportunities, enabling me to grow, learn new skills and do lots of different training. In 2017 I won a ‘lifestyle coordinator of the year’ award, and in 2018 I have won a Care Home Heroes award. Working at Britten Court and for Care UK has made a very positive impact on my life.
I joined Care UK and Britten Court when it was still a very new home, in 2015. I’d heard good things about Care UK and the home was beautiful. It was exciting to be part of a brand new care home.
I’m an experienced business administrator; in this role you need to have a good understanding of finance, and it helps to be able to juggle lots of different tasks and be patient and good with people.
I enjoy spending time with our lovely residents – it’s definitely the highlight of my day. Seeing the smiles on the residents’ faces, and how happy their families are that they are safe, happy and cared for, makes everything we do worthwhile.
I’ve been with Care UK since 2012 and before that I was a care supervisor in a Norfolk nursing home for a long time.
I’m proud of what we’ve achieved here: our members enjoy coming along and they have a lovely rapport with our team. I regularly assess people at home who have had no stimulation for a long time and are quite withdrawn. Once they start coming along to the day club, they quickly come out of their shell and start to enjoy life again - seeing that happen is the best.
People now regularly recommend our service to family members and friends in the local area, which is wonderful. I’m looking forward to continuing with our great work, providing important services to the local community.
I started working at Britten Court in 2014, prior to this I was a housekeeper at a holiday village in Lowestoft. Seeing the residents happy, smiling and enjoying themselves is very rewarding. I love talking to them about their past and their families, and it’s a pleasure to keep their home tidy for them.
I take a lot of pride in what I do and will always go the extra mile to support my team. At the end of my shift I always do a final walk round of the home, this is the highlight of my day as I love seeing everything clean and tidy for the residents.
Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,