Care UK

Chandler Court Care Home in Bromsgrove, Worcestershire

03333 218 398

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm

0333 321 8398

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm

0333 321 8398

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm

Care UK

Chandler Court, get in touch

Our team

Dawn Covill - Home Manager - Care UK

Dawn Covill

Home Manager

I qualified as a nurse in 1987 and worked in the NHS before moving into older people’s care. As well as managing care homes, I’ve overseen the provision of clinical care for other leading providers.

I first started working for Care UK in 2013 as Deputy Manager at Priors House in Leamington Spa. I've supported various homes in a management capacity including Scarlet House and Highmarket House. I enjoy working for Care UK because it strives to guarantee quality of life for residents at all stages of their care journey. The organisation also values its employees, which is crucial.

I love seeing happy residents, relatives and motivated colleagues who are excited about the work they’re doing. Energy and passion are key to what we do: if you put in 100% you get 120% back from colleagues and residents!

What do I do outside work? A lot of housework – I have a ‘thing’ about cleanliness (well, I am a trained nurse!). I do love a sunny holiday, and my grandchildren are one of my life’s passions too.

Emma Marland - Deputy Manager and Infection Prevention and Control Champion - Care UK

Emma Marland

Deputy Manager and Infection Prevention and Control Champion

I have many years’ experience in care home management, and when this role at Chandler Court came up, it was an exciting opportunity to be part of a brand new home within a company that is committed to providing excellent care.

I love meeting people and building relationships with the residents I help to care for, and their loved ones. It’s a good feeling knowing that you’ve made a positive difference to someone’s day. 

Here at Chandler Court I'm also the Infection Prevention & Control (IPC) Champion. In essence, my role involves establishing and maintaining a high standard of hygiene and cleanliness so that residents, colleagues and visitors are kept safe. I provide infection control training and am on hand to support our team to work to the highest standards.

Outside of work I have two young sons who keep me busy I love spending time outdoors, camping, playing with the boys and with our Labrador. I also like to unwind by watching a little bit of reality TV!

Paul Chambers - Customer Relations Manager - Care UK

Paul Chambers

Customer Relations Manager

I have over 25 years’ experience in sales and started to work in the care sector in 2019. I loved this experience and felt I’d be an asset, with my skillset, knowledge and experience, to join the Chandler Court team. I’d passed the home many times on my travels and always thought Chandler Court looked like a lovely modern care home. It’s fantastic to be finally working here.

In this role it’s important to be empathetic about the challenges that families are facing and the struggles they’re going through. Building an atmosphere of trust with families is key. I’m passionate about the superb care delivered by our team, and the great lifestyle that Chandler Court residents enjoy, so I’m genuinely excited about the possibilities for people who move here to experience a truly fulfilling life. 

I have four older children and one grandchild, and we spend a lot of time together. I’m also a passionate Chelsea FC fan, and a lover of box sets and different types of music. My free time is therefore pretty full!

Louise Kotsailidi - Lifestyle Lead  - Care UK

Louise Kotsailidi

Lifestyle Lead

I’ve been part of the Chandler Court team since it opened in 2018. I wanted to work in the care sector, I did some research and discovered that Care UK had a great reputation, so I applied for the role. I actually started here as Head Housekeeper as I had a background in cleaning services, but I later joined the Lifestyle team. That was something I’d wanted to do for a while, and I’m so grateful to have been given the opportunity.

In this role it’s important to be positive and confident because it’s up to us to lift the spirits of residents, make them happy and to keep them engaged. Everyone in the Lifestyle team has different qualities which we bring to the team, and we’ve built strong relationships with residents over the years. We work really well together too.

I love spending time with residents and making them laugh. If I can put a smile on someone’s face, then I know I’ve done my job. 

Nicola Burton - Head Chef - Care UK

Nicola Burton

Head Chef

I’ve worked as a chef in the care home sector for a long time and have even won awards for what I do. I love cooking for people and being able to make a difference to an older person’s day. The residents appreciate the little touches – the way food is presented and served. It’s great to get their instant feedback. 

Being part of a team launching a brand new care home is both challenging and exciting at the same time! We need to make sure we get things right from the start, so the pressure’s on, but the rewards are just as great. 

Away from work I love to travel: I’ve a long list of places I want to see. I also enjoy spending time with family, including my two grandchildren. And, of course, I enjoy cooking – particularly finding new recipes to try. 

Sally Healey - Business Administrator - Care UK

Sally Healey

Business Administrator

I’ve worked for Care UK since 2013. Before joining the company I was a support worker in the community. I would give emotional and practical support to people living with dementia, as well as people living with addictions and mental health challenges. 

It was quite a challenge to change career path, but the company is very supportive. It was a huge highlight to be offered this role, and to be recognised for my customer relationship skills. I’m really enjoying getting to know my colleagues, the residents themselves as well as their families. 

But what I enjoy most about working here is being able to make residents smile. That makes my day – it’s what delivering great care is all about.  

What's next?

Call our support team or click to find out more or book a viewing
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or call the support team on:

03333 218 398

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm