I’ve worked for Care UK for many years. I joined Pinetum, another of its Chester care homes, in 2007 as a general nurse and was later promoted to senior nurse. After a couple of years away, I returned to the home as Deputy Manager in 2015 and became Home Manager in 2016.
I enjoy working in care homes. As a nurse, you can build relationships with the people you’re caring for and their families in a way that’s just not possible in a hospital setting where people come and go. I love the fact that we’re making a big difference to people’s lives and we get to see the evidence of that.
It’s a privilege to now be leading a brand new home for Care UK in Chester – Deewater Grange. I’m passionate about the potential of this stunning new home and of how we can make a difference to residents’ lives.
One of the best aspects of this job is meeting new residents and getting to know them and seeing them settle and enjoy life. We’re dedicated to finding out about the little details of people’s lives, and their preferences, so that we can include things they’ll enjoy and that will make them smile. That’s the secret to creating a true ‘home from home’.
While I’m new to the care sector (I’ve spent 20 years in the finance sector, including 12 years as a manager in a high street bank), I’ve experienced what it’s like to have a loved one live with dementia. I’ve been through the emotions and the process of trying to find suitable care. So when I was looking for a new career challenge, I was keen to help families who were in the same situation.
This role demands a combination of strengths, from being financially focused to having great communication skills. You have to network with stakeholders in the community and be supportive of families who are going through a very stressful time. You create a bond with families doing this job. When they smile after being anxious and upset, it can melt your heart.
It’s a privilege to be part of the Deewater Grange story from the beginning. As well as being a member of a great team in a stunning care home, I’ll be part of every resident’s journey with us.