Care homes | Getting to know the individual | Care UK

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Getting to know you

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

Moving home can be a daunting prospect, particularly for someone living with dementia.  We work with each new resident and their family to make this transition as easy as possible by starting a Life Story Book for each individual as soon as they make the decision to move into one of our homes.  Your book can include details of what you enjoy doing and eating, where you have lived, your important people and your favourite places.  

The books inform a care plan which outlines how you would like to continue living once you move into care and will include your hopes and aspirations for the future.  This enables our teams to get to know you and your family as quickly as possible and help you settle into your new home and new way of life. 

Our teams take a person-centred approach to care planning puts you and your personal choices at the heart of the care and support we provide.  No two care plans will ever be the same and we understand the importance of evolving them over time.  Our Resident of the Day programme brings together everyone from our Suite Manager and Head Chef to the Head Housekeeper and Lifestyle Lead to review each care plan once a month to ensure we are adapting to changing interests, aspirations and care needs. 

Latest news

House of fun: Residents see stars thanks to Newbury care home

House of fun: Residents see stars thanks to Newbury care home

September 10 2019

Four lucky residents at a Newbury care home saw their wishes come true recently, after each experiencing a day to remember.

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Vive la France: Kingston Vale care home crosses channel for art

Vive la France: Kingston Vale care home crosses channel for art

September 10 2019

A care home in Kingston Vale has taken a trip across the channel to Ardres, in northern France, to enjoy an afternoon of landscape painting.

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Kenilworth care home makes medieval wish come true for 93-year-old resident

Kenilworth care home makes medieval wish come true for 93-year-old resident

September 6 2019

A Kenilworth care home surprised a 93-year-old resident with a trip down memory lane to one of her favourite places.

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Oh, they do like to be beside the seaside! Richmond care home creates indoor beach

Oh, they do like to be beside the seaside! Richmond care home creates indoor beach

August 30 2019

Residents at a Richmond care home enjoyed a trip to the ‘seaside’ recently, after team members transformed the home for a special ‘seaside day’.

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