Care homes | Getting to know the individual | Care UK

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Getting to know you

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

Moving home can be a daunting prospect, particularly for someone living with dementia.  We work with each new resident and their family to make this transition as easy as possible by starting a Life Story Book for each individual as soon as they make the decision to move into one of our homes.  Your book can include details of what you enjoy doing and eating, where you have lived, your important people and your favourite places.  

The books inform a care plan which outlines how you would like to continue living once you move into care and will include your hopes and aspirations for the future.  This enables our teams to get to know you and your family as quickly as possible and help you settle into your new home and new way of life. 

Our teams take a person-centred approach to care planning puts you and your personal choices at the heart of the care and support we provide.  No two care plans will ever be the same and we understand the importance of evolving them over time.  Our Resident of the Day programme brings together everyone from our Suite Manager and Head Chef to the Head Housekeeper and Lifestyle Lead to review each care plan once a month to ensure we are adapting to changing interests, aspirations and care needs. 

Latest news

We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

March 26 2020

With all but the most essential visitors having to stay away to reduce the risk of infection, a care home team in Dorset found a creative solution to allow residents to enjoy the live music planned for their celebration of Dame Vera Lynn’s 103rd birthday, while keeping everyone at a safe distance.

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Horsham care home residents celebrate a virtual Mother’s Day

Horsham care home residents celebrate a virtual Mother’s Day

March 26 2020

With all but the most essential visitors having to stay away to reduce the risk of infection, a care home team in Horsham found a creative way to allow residents to celebrate Mother’s Day with the help of Facebook and Skype.

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 Eye care home rated ‘Outstanding’ by national care inspectors

Eye care home rated ‘Outstanding’ by national care inspectors

March 2 2020

A national care watchdog has given a care home in Eye its seal of approval, with relatives and residents praising the kind and compassionate team members.

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Care UK goes head to head with cruise and racing car companies in national awards

Care UK goes head to head with cruise and racing car companies in national awards

February 27 2020

Care UK has become the only care home provider in the country to be shortlisted in any of the three categories of the UK Employee Experience Awards.

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