Care homes | Getting to know the individual | Care UK

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Getting to know you

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

Moving home can be a daunting prospect, particularly for someone living with dementia.  We work with each new resident and their family to make this transition as easy as possible by starting a Life Story Book for each individual as soon as they make the decision to move into one of our homes.  Your book can include details of what you enjoy doing and eating, where you have lived, your important people and your favourite places.  

The books inform a care plan which outlines how you would like to continue living once you move into care and will include your hopes and aspirations for the future.  This enables our teams to get to know you and your family as quickly as possible and help you settle into your new home and new way of life. 

Our teams take a person-centred approach to care planning puts you and your personal choices at the heart of the care and support we provide.  No two care plans will ever be the same and we understand the importance of evolving them over time.  Our Resident of the Day programme brings together everyone from our Suite Manager and Head Chef to the Head Housekeeper and Lifestyle Lead to review each care plan once a month to ensure we are adapting to changing interests, aspirations and care needs. 

Latest news

Care UK shortlisted for two top skills awards

Care UK shortlisted for two top skills awards

January 21 2020

Care UK’s commitment to developing its teams has seen it receive a double shortlisting in an awards scheme designed to recognise the very best in training for those in care services.

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Care UK celebrates the best of British birds

Care UK celebrates the best of British birds

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Over 50 Care UK care homes across the UK are gearing up to take part in some avian-themed activities to celebrate the best of British birds this January.

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Bristol Bears help open city’s newest care home

Bristol Bears help open city’s newest care home

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Christmas visits when your loved one has dementia

Christmas visits when your loved one has dementia

December 24 2019

When spending precious time over the Christmas period with relatives living with dementia, little and often could be the way to happiness for all according to a Care UK expert.

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