Care homes | Getting to know the individual | Care UK

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Getting to know you

Getting to know you

We take the time to get to know you and your loved ones, putting each resident’s needs, desires and choices at the heart of the care we provide.

Moving home can be a daunting prospect, particularly for someone living with dementia.  We work with each new resident and their family to make this transition as easy as possible by starting a Life Story Book for each individual as soon as they make the decision to move into one of our homes.  Your book can include details of what you enjoy doing and eating, where you have lived, your important people and your favourite places.  

The books inform a care plan which outlines how you would like to continue living once you move into care and will include your hopes and aspirations for the future.  This enables our teams to get to know you and your family as quickly as possible and help you settle into your new home and new way of life. 

Our teams take a person-centred approach to care planning puts you and your personal choices at the heart of the care and support we provide.  No two care plans will ever be the same and we understand the importance of evolving them over time.  Our Resident of the Day programme brings together everyone from our Suite Manager and Head Chef to the Head Housekeeper and Lifestyle Lead to review each care plan once a month to ensure we are adapting to changing interests, aspirations and care needs. 

Latest news

Team behind £7.5 million Trymview Hall celebrates ‘topping out’

Team behind £7.5 million Trymview Hall celebrates ‘topping out’

July 16 2019

A £7.5 million Southmead care home has marked its latest construction milestone with a ‘topping out’ ceremony.

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Care UK flies the rainbow flag for London Pride

Care UK flies the rainbow flag for London Pride

July 15 2019

Care UK showed its true (rainbow) colours when its team members paraded down the streets of the capital to show their support to London Pride. 

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Sherwood Grange takes a walk on the wild side

Sherwood Grange takes a walk on the wild side

July 12 2019

Sherwood Grange took a walk on the wild side when residents were given the opportunity to get up close to a host of creatures from around the globe.

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Home manager takes the helm at new Trymview Hall

Home manager takes the helm at new Trymview Hall

July 9 2019

A new care home in Bristol has announced the appointment of its home manager.

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