I’m an experienced home manager and I joined Care UK from another big care provider in 2016. I wanted to be part of a more proactive company that would help me to achieve my goals. Care UK has a very good reputation and is well known for caring as much for its colleagues as its residents.
I believe that, as a home manager, you’re as good as your team. That’s why I always make sure I’m giving colleagues the support they need to do their jobs well. I love walking around the home checking in with them and the residents. It’s wonderful when residents take the time to sit and chat to me and share what they’ve been doing that day.
We’ve been working hard at Echelforde to make improvements in all areas of the home, and we were very proud of our ‘good’ CQC rating, awarded in June 2017. Now I’m focused on taking the home even further – to an ‘outstanding’ CQC rating!
I’ve always had a passion for helping people, which led me to become a care assistant. Here at Care UK, the great training and career opportunities that colleagues are offered has enabled me to develop and progress.
To do well in my position it’s important to be a good listener and passionate about everyone’s wellbeing. I am determined that everyone at Echelforde is looked after and supported – residents and colleagues alike. I’ve seen a lot of change here since I joined the team in 2004, and it’s been exciting to see things change to make the home and the team even stronger.
I love greeting everyone first thing in the morning and starting the day off with a smile. It’s amazing to see colleagues and residents interacting together and having fun although we come from very different backgrounds.
I used to work in airline catering, but one day Care UK was recommended to me as a great place to work. I did some more research and I liked what I read. It was quite a job change to work in a care home, and I’ve learnt a huge amount, but it’s been so fulfilling.
Nothing beats this job for interaction with residents. It’s so rewarding to see them enjoying an activity, keeping busy and getting stuck into something new. One of the best things we’ve done was a cultural dance when residents dressed in the national dress of their country and we danced. Everyone loved it.
This is a hugely supportive team and the residents are a treat to work with. I’ve also got to know their families well, so it feels more like a family home than a workplace.
I worked in customer service and as an administrator before I joined the team at Echelforde. I’d always worked behind a desk and I wanted to have a change. I also wanted to do something more rewarding where I could see first-hand the positive impact of my work on other people.
It’s important to be passionate, positive and be able to think on your feet in this role, as things don’t always go to plan, but that can be when everyone has the most fun! I look forward to coming into work every day to see all the wonderful people who work and live here.
I love saying hello to the residents in the morning, seeing their smiles and finding out what everyone fancies doing. It’s important to be spontaneous. Creativity is key too. I set up a Christmas Card appeal with the local council and they’ve shared it with thousands of people. We’ve generated a great response. It’s amazing to see and feel the support of our local community.
I studied beauty therapy at college, but, having worked in a care home, I now never want to work in any other sector! I joined Care UK as a domestic in 2012. The organisation recognises hard work and dedication, and enables colleagues to fulfil their potential. I’ve worked my way up to Head Housekeeper in another home, then I became a Receptionist. And here I am as a Business Administrator.
To be good in this role you need to care about colleagues, residents and their families and want to help as much as possible – not only in the office, but wherever you might be needed in the home.
I love spending time with residents and always make sure I have some quality time to chat and laugh with them each day. I absolutely love my job and the team I work with and the people we care for. I’m looking forward to being part of this great home for a long time to come.
Since joining Care UK I’ve worked my way up from starting as a Catering Assistant at Greville House to becoming Head of Kitchen at Echelforde. That’s what I love about working for Care UK: there are lots of opportunities to learn and develop. Every day brings a different challenge, but I love my role. Becoming Head of Kitchen is definitely the highlight of my career so far.
Echelforde is a fantastic place to work. There’s a great atmosphere and the team and the residents are amazing. I love seeing residents enjoying the food we prepare for them, and hearing their compliments about it.
All of us in the kitchen team care about the residents’ wellbeing and that they enjoy a healthy lifestyle. We’re supporting that by providing delicious and nutritious meals.
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