What is Elmstead House’s CQC rating?

The CQC overall rating for Elmstead House is "Good".

Elmstead House

Q: What is Elmstead House’s CQC rating?

The CQC overall rating for Elmstead House is &quot;Good&quot;.

Trusted to care in Hendon, Greater London

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Elmstead House

Welcome to Elmstead House

Our Hendon, Greater London care home offers a warm, family atmosphere and skilled, personalised care for up to 50 older people. We provide personalised nursing and residential care for individuals who are living with dementia or other complex mental or physical health needs. Our compassionate team also offers sensitive and supportive end of life care.

Elmstead House has a hair salon, a sensory room and a cinema, so your loved one can continue to enjoy a varied and interesting lifestyle. Outside, our secure, landscaped gardens and courtyards are popular with residents on warmer days. Keen gardeners are welcome to help keep everywhere looking good.

All bedrooms at our Hendon care home are airy and comfortable and have en-suite facilities, stylish furniture, a 24-hour nurse call system and telephone and television connections. Your loved one is also welcome to bring any possessions and items of furniture to help make their room feel more like home.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

171 Park Road
Hendon
Greater London
NW4 3TH

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Every aspect of your loved one’s care and lifestyle at Elmstead House is tailored to their needs and interests. We work with you and your loved one to find out all we can about them, so that we can ensure they live each day in the way they choose.

Garden
Hair and beauty salon
Cinema room
Church Services
Multi-faith room

Care at our home

Our team delivers a range of care services and we receive the latest training in specific areas like dementia care. Every resident receives care that’s entirely personalised to their needs, and all care is regularly reviewed.

Types of care offered

Residential care
Dementia care
Nursing care
End of life care

Healthcare services

Chiropody
Optician
Occupational therapy
Speech and language therapy
Movement therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Elmstead House will provide your loved one with care that is completely tailored to their individual needs and wishes.

This is a lovely friendly and happy home, with a great family atmosphere. We look forward to welcoming you here soon.

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Elmstead House care home.

The organisation regarding visiting has been very impressive. They phone me and let me know if I can come. And ask if I would like to make a visit so they keep me well informed.

Relative of a resident, April 2021

My relative has been there for some time, the staff do a wonderful job and are helpful, very kind. I’m happy that my brother has the care he has.

Relative of a resident, April 2021

It really meant a lot to us all for the care you gave to Jeanne over so many years. We really appreciated it.

Relative of a resident, February 2021

To Helen and all the staff at Elmstead, thank you for the care and support you gave us and our lovely mum in the time she was with you.

Relative of a resident, January 2021

To all the staff at Elmstead, I would like to thank you all for the care given to my father, Arnold over the years.

Esther, relative of a resident, January 2021

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

What is a care plan?

Discover what a care plan is, why it is important and how to get one.

Why it is even more important to keep active during the dark days and long nights

When autumn and winter come around, it's easy for older loved ones to fall into the habit of exercising and socialising less.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Download directions to our home

Directions to Elmstead House

FAQs

Elmstead House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, hair and beauty salon, cinema room, church services and multi-faith room.

The CQC overall rating for Elmstead House is "Good".

Elmstead House offers residential care, dementia care, nursing care and end of life care for older people in Hendon, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in Hendon

Elmstead House care home

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