I’m a qualified Registered General Nurse and before I joined the team at Jubilee House, I was working at Care UK’s Mountbatten Grange care home in Windsor.
I come from Poland originally, which is where I did my training, and I initially worked in orthopaedics as well as in emergency care. When I moved to the UK I moved into social care. It was my first experience of it, but I haven’t looked back. I’ve discovered my dream career!
I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.
Working in a care home is a great way to meet people from all walks of life. Residents, relatives and colleagues alike are very approachable and have a happy, caring and positive approach. I really appreciate how each day is different, and I love how residents can really make you smile. I’ve been working here for nearly ten years, so I must enjoy it!
I have a degree in business administration, which has given me important skills required for my role, but it’s also necessary to possess those transferable ‘human’ traits like initiative, compassion, patience and good communication and organisational skills.
I’ve worked in business development in private healthcare, in hotel management and hospitality recruitment. While moving into the adult social care sector is quite a change for me, Care UK is a market-leading company. I liked its ethos of ‘fulfilling lives’ and I fancied learning new skills and challenging myself in a new environment.
I think my personality and skills lend themselves well to this role at Jubilee House. You need to be an energetic ‘people’ person able to build strong, trusting relationships with residents, relatives and colleagues in the home. Having empathy and compassion is vital too because families are often under huge pressure when they get in touch for the first time. It’s up to me to allay their worries, give them the information they need and support them to make the right decision for them and their loved one.
The best part of the day is when I get to walk around the home and see what’s going on. It’s brilliant to see residents happy and doing lots of different activities. My day also involves liaising with families and building strong links with the community. It’s varied and always interesting!
I have been working for Care UK since September 2015. I wanted to work for a company that could provide me with better opportunities for a career in care, after working hard to achieve a BSc in Health and Social Care, as well as a diploma in Nursing. My previous experience in care, combined with my studies has taught me well and allowed me to fully develop in my position as Clinical Lead. A person in my role should always remain knowledgeable and up-to-speed on all aspects of care, and be able to provide high standards of care to the residents and their families.
I used to work at the Royal Surrey Hospital, where I was head chef, and I joined Jubilee House in 2018. There was a great atmosphere here, and I was impressed by the team. I wanted to be involved in delivering great service to residents.
I love what I do, and I’m always learning here – it’s non-stop. Care UK provides superb training for chefs in everything from creating soft and fortified foods, to chocolate craft.
As I continue in this role, I’m looking forward to developing my skills and supporting residents and my colleagues in any way I can. I’m very happy to be using my skills to ensure residents have the nutrition and hydration they need to stay happy and healthy.
I’ve been with Care UK since 1999 and I still enjoy having a laugh with my colleagues here at Jubilee House, as well as with residents and their families. It’s nice when a resident is pleased to see you, and I enjoy getting their feedback about what they’re enjoying or what they’d like more of.
Although training up new team members is a challenge, it’s always good to see them achieving good things. To be effective in this role you need to be well organised and work well on your own. You also need to be personable – able to talk to colleagues, visitors and residents.
The Infection Prevention & Control (IPC) Champion’s role is to establish and maintain a high standard of hygiene and cleanliness so that residents and colleagues in the home are kept safe. They ensure that all colleagues are well trained in infection control and are on hand to ensure the team are working to the highest standards.
Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,