With over 20 years’ experience of studying and working in health and social care as a Registered General Nurse, I have learnt that it’s important to be compassionate and dedicated to the residents, their families and the team – everyone matters! I started working for Care UK in 2014 and the most enjoyable part of my job is seeing a smile on the residents’ faces, as well as seeing their families happy too. We have created a real family-friendly environment here at Jubilee and work hard to provide excellent care.
Working in a care home is a great way to meet people from all walks of life. Residents, relatives and colleagues alike are very approachable and have a happy, caring and positive approach. I really appreciate how each day is different, and I love how residents can really make you smile. I’ve been working here for nearly ten years, so I must enjoy it!
I have a degree in business administration, which has given me important skills required for my role, but it’s also necessary to possess those transferable ‘human’ traits like initiative, compassion, patience and good communication and organisational skills.
I have been working for Care UK since September 2015. I wanted to work for a company that could provide me with better opportunities for a career in care, after working hard to achieve a BSc in Health and Social Care, as well as a diploma in Nursing. My previous experience in care, combined with my studies has taught me well and allowed me to fully develop in my position as Clinical Lead. A person in my role should always remain knowledgeable and up-to-speed on all aspects of care, and be able to provide high standards of care to the residents and their families.
I used to work at the Royal Surrey Hospital, where I was head chef, and I joined Jubilee House in 2018. There was a great atmosphere here, and I was impressed by the team. I wanted to be involved in delivering great service to residents.
I love what I do, and I’m always learning here – it’s non-stop. Care UK provides superb training for chefs in everything from creating soft and fortified foods, to chocolate craft.
As I continue in this role, I’m looking forward to developing my skills and supporting residents and my colleagues in any way I can. I’m very happy to be using my skills to ensure residents have the nutrition and hydration they need to stay happy and healthy.
I’ve been with Care UK since 1999 and I still enjoy having a laugh with my colleagues here at Jubilee House, as well as with residents and their families. It’s nice when a resident is pleased to see you, and I enjoy getting their feedback about what they’re enjoying or what they’d like more of.
Although training up new team members is a challenge, it’s always good to see them achieving good things. To be effective in this role you need to be well organised and work well on your own. You also need to be personable – able to talk to colleagues, visitors and residents.