What is Laurel Dene’s CQC rating?

The CQC overall rating for Laurel Dene is "Good".

Laurel Dene

Q: What is Laurel Dene’s CQC rating?

The CQC overall rating for Laurel Dene is &quot;Good&quot;.

Trusted to care in Hampton, Greater London

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Laurel Dene

Welcome to Laurel Dene

Laurel Dene is a stylish, purpose-built care home in a quiet residential area of Hampton Hill in Greater London. We provide residential and nursing care for older people, as well as dementia care. All aspects of your loved one’s care are tailored to their individual needs and preferences.

Each of the bedrooms at Laurel Dene is spacious and comfortable. The home also has quiet rooms, rooms for activities, sensory rooms, a cinema plus a hair salon.

Our attractive gardens back onto Bushy Park, once a royal hunting park, and some of the trees in our grounds date back to the time of Henry VIII.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

117 Hampton Road
Hampton Hill
Hampton
Greater London
TW12 1JQ

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Our friendly and experienced team supports each resident to live as independently and actively as possible, enjoying fulfilling experiences every day. You’ll often find us all working together on interesting projects, like doing arts and crafts or putting on a show. Residents can do as much or as little as they wish: they can lead an activity, help around the home or simply relax in the comfort of their bedroom.

Activities room
Cafe
Church Services
Cinema room
Conservatory
Garden
Hair and beauty salon
Minibus for outings
Multi-faith room
Shop

Care at our home

At Laurel Dene we provide a range of care services. We always assess every prospective new resident so we know we can give them the care and support they need and deserve.

Types of care offered

Healthcare services

Community support services
Dentist
District nursing team
Namaste care
Optician
Pharmacy service
Physiotherapy
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Laurel Dene will provide your loved one with care that is completely tailored to their individual needs and wishes.

I look forward to continuing to progress the home forward and improve the lives of all the residents. Spending time with them is my favourite part of each day. They always have interesting stories to tell from their past!

Christine FisherHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Laurel Dene care home.

The staff are brilliant with my dad. Every time I go in there they are very friendly and looking after all the residents including my dad. My dad has dementia but he is always clean and tidy, he is always eating, what more could you want.

Relative of a resident, August 2023

The home has excellent communication and they care for the residents extremely well. I make regular unannounced visits and find the staff doing activities with the residents.

Relative of a resident, August 2023

They treat him very well, they make sure he has his own space. He's involved in all the activities and they are very relaxed about things if he doesn't want to do certain things that day, they are very respectful of his wishes.

Relative of a resident, August 2023

The home looked after dad very well, they do everything for him. The staff bring food to his room and sit with him to make sure he eats.

Relative of a resident, April 2023

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

UK Employee Experience Awards 2024 finalist - Best Employee Experience Journey

UK Employee Experience Awards 2024 finalist - Best Company to Work For (large company)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2024 finalist - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Changes in personality

Are you experiencing personality or behaviour changes with your loved one? Dementia may cause your loved one to experience changes which are typically out of...

Loss of inhibitions

From a lack of social awareness to choice vocabulary and inappropriate displays of love or desire, some people living with dementia can show a loss of...

Obsessive compulsive behaviours

Some people living with dementia can begin to show obsessive compulsive or repetitive behaviours. These can include a discomfort about things being out of...

Nearby Homes

Laurel Dene

Greater London TW12 1JQ

CQC Rating: Good

FAQs

Laurel Dene offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, cinema room, shop, conservatory, minibus for outings, church services and multi-faith room.

The CQC overall rating for Laurel Dene is "Good".

Laurel Dene offers residential care, dementia care, nursing care, respite care and end of life care for older people in Hampton, Greater London.

Yes, you can find more Care UK homes in these locations:

Care homes in Greater London

Care homes in Hampton

Laurel Dene care home

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