Lonsdale Mews is a brand new care home, and I’ve loved having the opportunity to open and commission the home and shape the great team we have. I think it’s an ambition most Home Managers would admit to!
Care UK is one of the biggest care home providers in the country, with an impressive track record of running outstanding-rated homes. The support the organisation provides to enable me and my team to deliver great care is impressive too.
I see myself as one of the team here – I started out as a Care Assistant so I know the challenges the team faces day-to-day, and I do my best to minimise them. I love coming into the home in the morning and walking around as everywhere comes to life and residents get ready for their day. There’s a feeling that anything’s possible.
In my free time I enjoy walking my dogs and going on holidays. I’m also a longstanding member of my local crown green bowls club, and I enjoy watching cricket, especially Twenty20.
I’m a Registered Mental Health Nurse and was a Dementia and Safeguarding Lead in a nursing home before I joined the Lonsdale Mews team. As a brand new home, Lonsdale Mews looked like an incredible place to work, and it offered exciting new opportunities.
Working with older people is incredibly rewarding, and my favourite part of the day is spending time with residents and their families, getting to know them. We’re a big home team, so it’s good to take time to get to know colleagues better too.
While being adept at all-things care-related is vital in this role, it’s also important to have strong communication and people skills. What we do is all about people, so I always aim to be approachable, open and fair.
When I’m not at work I enjoy going to music concerts and the cinema. I also love my holidays!
I joined Care UK from working in a marketing and sales role in the retirement living sector. To bring my experience and work at a brand new care home for Care UK, one of the top care providers, was a fantastic opportunity. Lonsdale Mews is a stunning place to work and I am so proud to be part of an incredible team.
I’m passionate about the job I do here to support older people and their families to make the right decision about their care and lifestyle. It is important to understand that for some this can be a difficult and emotional journey. My aim is to meet people’s needs, remove anxiety about a loved one’s care and provide great service.
In my spare time and to keep fit, I enjoy running with a group in beautiful woodland and country locations. I also like to walk and explore different places in the Peak District. I love the theatre and keeping up with the latest films too.
Before working at Lonsdale Mews I was a PA in the finance department at Next head office. However, as a child, I spent a lot of time at a hospice with my brother, which showed me how important and amazing the care sector was. When an opportunity came up here that suited my skills, I was keen to apply.
I enjoy all aspects of my day: getting organised and ticking off the jobs while supporting colleagues, residents and their families in any way I can. Families are very often under a lot of pressure when they get in touch with us, and it’s important to be professional and friendly and allay their fears and worries.
In my downtime I enjoy socialising with family and friends, and walking my dogs. I also work/compete with my horse, which keeps me pretty busy.
Before joining the team at Lonsdale Mews I was a Clinical Lead in a nursing home. I wanted to move to Care UK because I’d heard very good feedback from people who were working – or had worked – for the organisation. Care UK’s many ‘outstanding’ CQC inspection results speak for themselves too. I wanted to join a company that had a superb vision for care which it was making a reality – so here I am.
I love talking to residents, getting to know them, and doing all I can to make them happy. It’s very exciting to be in a management role in a brand new home. However, I’m always keen to learn and develop my skills, and Care UK is very supportive of its colleagues. These are exciting times in our new home – for colleagues and residents alike.
When I’m not at work I love spending time with family, especially my two children. I enjoy shopping and eating out too.
I’m an experienced care home nurse, and have worked in the NHS, and I was working at another private care home before I made the move to Lonsdale Mews and Care UK. I was keen to join the team here because Care UK is an award-winning care provider with a superb reputation for delivering person-centred care, and for supporting its colleagues.
This is my first role as a Nurse Manager, and I’m very proud to have made the step up in my career. In this role it’s important to be caring, organised and courageous. I also aim to be supportive to my team so that they can do their best work.
For me, great care is about seeing a resident as a whole person. We’re not just caring for their physical needs, it’s about taking care of the psychological and social elements too.
I trained as a Mental Health Nurse at De Montfort University in Leicester and have worked as a bank nurse for the NHS and various healthcare agencies. I joined the Lonsdale Mews team because I was keen to work for an established and respected social care provider.
Empathy, good communication skills and understanding the people you’re caring for are all really important in this role. I always enjoy looking back at the end of a shift and knowing that I’ve made a difference to people. Ensuring every person’s needs are met is crucial when you’re caring for vulnerable people – they may be missing out due to communication or cultural challenges or differences.
In my free time I’m a keen gardener – I have an allotment – and baker. I teach cooking online on social media.
This is my first housekeeping role in the care sector – I used to work in hotels, student accommodation and hospitality – and I’m enjoying the new challenges involved.
As the Head Housekeeper I strive to deliver consistency. Attention to detail is all-important, and I aim to be passionate about everything I do – and to instil these values into my team. I like learning new things and achieving targets, and I always aim to improve what I – and the team as a whole – offer. I think a focus on ongoing improvement is particularly vital in a care home.
Every day is different at Lonsdale Mews and there’s always something to look forward to. There’s so much to learn about every resident we support, as well as about the many people who work here.
I’m experienced in care home maintenance and used to work in another private care home nearby. I enjoy the fact that working in a care home demands all sorts of different skills. You also never know what each day will bring. I like the variety and being kept on my toes. I also enjoy the feeling that I’m making a positive difference to older people’s lives.
There’s something very exciting about working in a brand new care home: there’s lots to learn about colleagues and residents, every opportunity to improve people’s quality of life, and to make Lonsdale Mews one of the best homes in Leicestershire.
When I’m not at work you’ll probably find me in my garden or on a golf course!