I’m a registered nurse. My role involves carrying out assessments of prospective new residents, undertaking audits and generally guiding and supporting our carers and clinical colleagues.
I was Team Leader of the Year a few years ago in Care UK’s internal awards, which was a proud moment for me. We were also all delighted to recently gain our ‘outstanding’ rating from the CQC. It was a real testament to the hard work of the team – and the way we all work together.
In my spare time I like to play cricket; I’m a member of the Cambridgeshire Cricket Junior League division.
I worked as a receptionist in a hotel before I joined the Mildenhall Lodge team as Head Housekeeper in 2014. Care UK were actually doing interviews in the hotel I was working in so I introduced myself, had an interview and got the job. It’s the best choice I’ve ever made, and in 2020 I was proudly promoted to deputy manager.
I'm passionate about delivering the best care to our residents. In this role, it’s vital that you are committed to the privacy and dignity of the residents. It’s also important to remember that this is their home, and we’re guests in it. It was a huge career highlight to be part of the team that helped Mildenhall Lodge to achieve its ‘outstanding’ rating from the CQC.
I enjoy everything about my job, but making a resident’s day a little better, and making them smile, is what I genuinely love. It fulfills their life and mine.
I joined the team at Care UK after working for 15 years in the banking sector. Moving into the care sector was a complete change – and a steep learning curve – but I’ve never looked back. I was keen to make a difference to people’s lives and I love the fact that my role at Mildenhall Lodge enables me to do that.
Moving to a care home can be an extremely difficult and emotional time for families, so I’m proud to be able to make that journey a little easier. My role involves meeting and guiding potential residents and their families through the process of choosing a care home.
There is a fantastic atmosphere here at Mildenhall Lodge, and the team work tirelessly to provide the best care for residents.
I’m passionate about organising fun events (I used to be entertainment secretary for Mildenhall Social Club, booking acts and entertainment and a busy bingo night). I think in this role you need to enjoy life and be larger than life: it’s up to me to provide a happy environment for residents, after all. I’m often making a fool of myself, being the first one to sing or dance, but if it makes residents smile, and means they’ve had fun, that’s what matters.
Music makes our residents come out of themselves, so I love it when we have musical entertainers. Residents smile, sing, dance and sometimes cry as they’re reliving old times with loved ones. Above all, the music lasts all day in some form – I’ll walk past a lounge and someone will be singing a song – which is lovely.
Before coming to Mildenhall Lodge, I was a chef assisting the RAF, however, I have worked in the care sector before. When I was ready to make a career change, I decided to apply to Care UK and Mildenhall Lodge and I’d heard good things about the company. I’m very pleased that I did: I have a great team here and we all get on well.
I’ve worked in a five star hotel and cooked for celebrities but I love cooking for the residents and getting to know them and their families. I confess to being a perfectionist: I’m determined to provide the best food we can and to make Mildenhall Lodge’s food the best in the company!
The role of Infection Prevention & Control (IPC) Champion is vital in ensuring that colleagues maintain a high standard of hygiene and cleanliness in the home, keeping residents and colleagues safe. They work hard to deliver the relevant training to the team, complete audits and keep on top of the legislation and guidelines.
I’m delighted to be joining Jean as a resident ambassador. My fellow residents voted for me to become an ambassador, which I’m very proud of. I’m a good listener and I like to solve issues, so I’m looking forward to getting into this role, and being involved in interviewing prospective staff members.
I’m a Mildenhall local – it’s where I lived and raised my family. However, I used to run my own medical supplies and pharmaceuticals business, which took me all over the world. Medicine was a theme in my family: my aunt was one of the founders of the blood transfusion service.
In my youth I was very athletic and broke a local record for the long jump. Running – including cross country running – was also a passion of mine. I’m still discovering new interests here at Mildenhall Lodge, and I’m looking forward to helping residents to make the most of life in this lovely home.
My Mum moved into Mildenhall Lodge at the end of 2018. As the Relative Ambassador, I meet with new and existing relatives to offer support based on my experience as a relative of a loved one living in a care home environment. I have a beautiful dog, Freya, who likes to visit the home too!
I moved to Mildenhall Lodge in August 2016 from a rescue charity. I’d been wandering around near Wisbech on my own and they took me in. Katy, the manager at Mildenhall Lodge, and her husband came to see me at the charity quite a few times as they wanted to be sure I’d fit in to the home and be okay with the residents. I did my best to convince them that I was a keeper, and here I am!
People call me docile, but I prefer ‘gentle and affectionate’. I like to go around the home collecting cuddles and making the residents smile – it’s just a natural gift I have. I like to ‘help out’ around the home too, particularly if food is involved. People are always saying they’d like to take me home, but I’ve finally found my best home ever, and I’m not going anywhere!
I am proud that myself and animal friends here - the budgies, canaries and chickens - can call Mildenhall Lodge, 'home', especially as it is newly registered with The Cinnamon Trust, as a part of their Pet Friendly Care Home and Retirement Housing register.
Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,