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Mills Meadow Care Home in Framlingham, Suffolk

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Sally Shadbolt

Home Manager

My first job was in a convalescent home and I then went on to work in a nursing home before training as a nurse at West Suffolk Hospital, where I worked for 14 years. Before joining Care UK in 2014 I managed a 53-bed dementia care home. 

I’m passionate about providing the highest standards of care and recruiting a team of people who care deeply about the job they do. During my career some special people have inspired me and given me opportunities to learn and progress. I cherish the fact that I have been able to do the same for others.

No two days are the same at Mills Meadow. We strive to enable each resident to fulfil their dreams no matter how small or large these may be. Every person is precious and should be supported to live a full life to the end. It’s a great feeling to leave the home at the end of the day knowing that you’ve helped to do this. 

Rebecca Calver

Deputy Manager

I’ve been with Care UK since December 2012. I actually transferred from working for Suffolk County Council when the home I was in was taken over by Care UK. I liked the values and support network that Care UK provides. I’ve worked my up from being a carer and have had some great opportunities, including being able to act as interim manager when the manager here, Marie, was called upon to work elsewhere for a little while.

I love seeing the differences – large and small – that our team makes to residents’ lives simply by building up relationships with them and their families. Each of us takes huge pride in making Mills Meadow a caring and supportive home with a family atmosphere, and I think it shows. 

Chantal Sencier

Customer Relations Manager

I joined Care UK in 2016, following 15 years in the charity sector where I was able to make a huge difference to disadvantaged people through fundraising. It has always been a passion of mine to support people and I am really pleased to be able to build relationships with the staff, residents, friends and family at Mills Meadow.

A favourite part of my day here is meal times, when staff and residents get together, enjoy a meal and share stories. I am looking forward to being a large part of the transition for new residents to Mills Meadow and making them feel welcome and part of the family.

Michelle Hubbard

Lifestyle Coordinator

A couple of years ago I did an art therapy course – it had been a goal of mine for a long time. I’m a big believer in the healing and wellbeing benefits for people of all ages of creating art. So, after I completed the course, I was determined to support residents to express themselves by creating artworks of their own. 

A huge highlight of my time at Mills Meadow has been the opening of our own art gallery in the home to showcase all the amazing artworks by residents. It was a proud day for me!

When I joined the Mills Meadow team I wanted a role where I could make a difference. That was in 2014. I get to help make people’s wishes come true and make them smile every day. I can safely say that I’ve found that role. 

Charlotte Golder

Lifestyle Co-ordinator

I’d never worked in care before I applied to Care UK but I’ve always been passionate about caring for people. I used to volunteer at a hospice in my spare time. So when I decided to work in care full time, I did some research and Care UK seemed like a great company to join.

I’m very interested in art therapy, and like to paint in my own time too. But whatever activities I do with residents, I love seeing them having fun. I get a real buzz when they say thank you to me for what I do: I feel I’m doing something worthwhile, where I’m appreciated.

I’ve worked hard to develop my role and to help every resident get the most out of their day, so it was fantastic to win ‘lifestyle coordinator of the year’ in the Suffolk region in 2016.

When I’m not at work, I love to spend time with my family and enjoy painting and reading.

Sacha Cox

Head Chef

I’ve been a chef for many years, working in cafés and restaurants. I joined Care UK, and Mills Meadow, in 2017 for a new challenge and to expand my skills. I’m very proud to be head chef here – I strive to get every meal perfect for the individual resident. I enjoy going around after lunch to find out what everyone thought of the meal. The instant feedback is really useful, and residents are honest with me. 

I love spending whatever time I can with residents. They have so many stories to share. My other passion in life are my dogs. They go anywhere I go when I’m not at work. We often head down to the beach together for a long walk. 

Carole Oakley

Business Support

I used to work in older people’s care as a carer when my daughters were young, but I decided to move into the admin side later on. I enjoy using my organisational and communication skills in this role, and empathy and flexibility are all-important too. I’m very proud that I’ve been nominated twice for Care UK’s ‘Business Support of the Year’. 

I started working for Care UK in late 2012. I love being able to support residents and join in with activities – singing and dancing! We have some fun events here at Mills Meadow and there’s a strong community spirit.

When I’m not at work you might find me sailing, walking my dog in the forest or on a local beach, and spending time with my family. 

Amanda Nicholls


When I joined the team at Mills Meadow in 2014 it was a complete career change for me. I’d previously been the chef manager in a large high school. I was ready for something new. I’m so glad I made the change. I love walking around the home, greeting residents and colleagues and checking everything is okay. 

I use many of the skills from my old role, and have developed so many new ones. We work hard to ensure residents have everything they need – being organised is all-important. I’m dedicated to this role, my team and to the residents and their families. I love being able to make a difference to residents’ lives. 

In my time off I’m a keen walker, and I head off to walk the many national trails, including the Norfolk Coast Path and the Pennine Way.


love hound and hoover

I’m an English Pointer cross and I was born in Cyprus. But things didn’t go well for me there and I lost the sight in one of my eyes. Happily, that’s all behind me now as I’ve found my forever home here at Mills Meadow. I get lots of treats, everyone wants to play with me or have a cuddle, I go for walks with the residents and for little outings in the car, and I have beds all over the home. I also enjoy sharing the home with Wander the cat, six chickens, canaries and some ducks.

I love it when nursery and school children come to visit, and my favourite part of the day is when everyone arrives to work in the morning. It’s like being a rock star

because they all want to say hello to me. I get so excited that I sometimes need to have a little lie down afterwards.

Melanie Mockett

Head Housekeeper

I’ve been part of the Mills Meadow team since 2017. I’d worked in the care sector and in housekeeping in a hotel, so this role simply put the two together.

The afternoons are always a good time, when the morning rush is over, lunch is done, and there’s some time to talk to the residents. I enjoy the interaction with residents and finding ways to make their day better, and make them smile.

I take huge pride in the job I do, and in my team. I’m always determined to improve, so it’s important to listen to residents and their families, as well as colleagues, if they have feedback. It’s always nice to hear that we’ve done a good job too!

Amy Laws

Unit Manager

I’ve worked in care since 2007. I started out as a care assistant and worked my way up the ladder. I joined the Care UK team at Mills Meadow in 2015 because it has a good reputation for delivering great care and for supporting its people.

Mills Meadow is a lovely care home to work in. The team is friendly and supportive, and there’s a warm atmosphere here that everyone comments on. The icing on the cake for everyone was gaining our ‘outstanding’ CQC rating. It was recognition of the hard work and commitment that everyone gives every day.

Outside of work I like to spend time with my family – and enjoy the occasional snowboarding holiday!

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