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Care UK picks up four national awards for quality

June 28th 2019


Care UK team members will be walking tall this week after winning four different awards at the social care equivalent of the Oscars.

In a strong field representing social care providers from across the country, Care UK picked up four wins and four highly commended trophies at the national Care Home Awards in London.

Care UK’s wins included two of the gold awards:  one for the best large care home group, and one for best individual care home in a group for Manor Lodge in Chelmsford. In addition:

  • Care UK’s  Dorset home, Ferndown Manor added to its already-full trophy cabinet by picking up the award for the best food, dining and nutrition in a care home setting The judges were obviously impressed at how the team at Ferndown has worked hard to create a leisurely, restaurant-quality dining experience for all the residents.  The monthly ‘Come Dine with Us’ initiative, whereby older people from the local community are invited to the home for lunch and an afternoon of activities and entertainment also caught the eye of the judges.
  • Care UK’s Broadwater Lodge home in Surrey won the top award in the best garden or outdoor space category – mainly because it is the only care home in the country with pigs, goats, a horse, chickens, rabbits and guinea pigs living on site. Since the farm opened in 2018, the home has become a magnet for local schools, nurseries, Guides and Brownies, and a host of other community groups. This has meant that Broadwater Lodge team has been able to build even stronger community connections and, as a result, residents have even more regular interaction with children and animals in a way that they absolutely love.

As well as the four winners trophies, Care UK homes and team members were also given highly commended placings in four other categories:

  • Harry Sharrard from Amberley Lodge in Croydon was recognised in the Facilities Management and Home Maintenance category for his first class technical skills, immaculate paperwork, and carefully prepared project plans.  Judges were also told about a game he has devised for residents when he does the weekly fire alarm tests, making something mundane and a little intrusive into a much enjoyed bit of fun.
  • The team at Sherwood Grange in Kingston upon Thames were recognised for their incredible achievements in providing events and visits for residents including Thames river boat cruises, a bonfire night cruise to watch firework displays, theatre, pantomime and cultural events such as Chinese extravaganza performances and Indian Bollywood performances, plus talks from local people linked to residents’ interests and visits to the Imperial War Museum and RAF Hendon. They even took a gentleman’s group for a Boys & Toys visit to the Excel exhibition centre to see the Motorcycle Show  and did a home swop with the team in Care UK’s Poole home so that residents could have a change of scenery.
  • Nurses at Jubilee House in Godalming also picked up a highly commended award thanks to the impressive nursing dementia care they offer to residents with complex care needs. Judges were told about their pride in delivering personalised care, and sensitive support to residents’ families and their ability to anticipate the care needs of those with advanced dementia.
  • Ferndown Manor also received a highly commended rating from the judges as the best new home in the country to open during the two years ending in December 2018.

As well as these wins and highly commended, Care UK had another eight homes shortlisted in ten categories at the same awards ceremony.

Commenting on the results, Care UK’s CEO for residential care, Andrew Knight said: “These awards are testament to the incredible hard work and dedication shown by our colleagues around the country and our shared vision of enabling residents to live fulfilling lives. Getting to the final stage of a national award programme like this is such fantastic recognition; let alone coming home with so many wins.  I’d like to congratulate everyone and I’m proud to lead such a positive and forward-thinking workforce.”

Other Care UK homes that were shortlisted into the final round  were as follows:

  • Perry Manor and Mountfitchet House for best individual care home
  • Mercia Grange for architecture and interior design
  • Clara Court for best communication with residents, relatives and the community
  • Mountfitchet House’s Peter Birsan for best maintenance and facilities management
  • Perry Manor for best social and leisure activities
  • Field Lodge for best food and dining
  • Amberley Lodge for bet specialist care
  • Care UK’s central marketing and HR colleagues were also shortlisted in the marketing category for their work on using social media to share news about the homes and colleagues with a wider audience.

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