Dedicated, Covid-safe indoor visiting suite opens at The Potteries care home | Care UK

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Dedicated, Covid-safe indoor visiting suite opens at The Potteries care home

January 4th 2021

Here at The Potteries we know that maintaining family and social connections is fundamental to the health and wellbeing of residents. We are committed to supporting residents to enjoy visits from their family and friends wherever possible while complying with current restrictions.

The PotteriesWith that in mind, we’re delighted to announce the installation of a dedicated indoor visiting suite at our home, allowing residents to receive Covid-safe, screened visits from their loved ones.

Our fully secure visiting space is directly accessible from outside and has a built-in clear screen and intercom system enabling visitors to chat easily with their loved ones in the home.

These spaces mean that we can continue to facilitate relatives’ visits even if someone working or living in the home has symptoms of the virus or has tested positive for Covid-19. However, if, in some rare circumstances, we need to pause indoor visits we will continue to provide closed window visits as we know how important it is for you to see your loved one.

Caroline Hearne, customer relations manager at The Potteries, said, “I know relatives and friends will be very relieved to hear this news and the new space will make a huge difference to the lives of residents and their families. It’s a great step forward in being able to regularly visit loved ones.”

If you would like to find out more or book a visit with a loved one, please call the home or email caroline.hearne@careuk.com.

Media enquiries

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The Potteries is an attractive and contemporary, purpose-built care home located in the suburb of Broadstone, just a few miles from the centre of the beautiful seaside town of Poole. The home offers 79 bedrooms over three floors, and has been designed first and foremost with your loved one’s comfort, relaxation and entertainment in mind. As well as providing superb facilities, The Potteries offers a full range of round-the-clock care services for older people, including residential care, nursing care and specialist care for individuals living with dementia.

The Potteries
187 York Road
Broadstone
Poole
Dorset
BH18 8ES

0333 321 0929

  • Dementia care
  • Nursing care
  • Residential care
  • Nursing dementia care
  • Respite care
  • End of life care