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Franklin House recognised for exemplary care

August 5th 2019


Franklin House has been recognised for its outstanding care of older people. 

The team at Franklin House was presented with the Two Year Pressure Prevention award at a ceremony at the care home. 

The award was presented by the Central and North West London NHS Foundation Trust (CNWL), in collaboration with Hillingdon TVN (Tissue Viability Nurses) and Hillingdon CCG (Clinical Commissioning Group), which set up the prevention scheme. Franklin House was one of the first homes to sign up for the Hillingdon-based landmark scheme two years ago, and had received its One Year Pressure Prevention award last year.

The unique scheme sees Tissue Viability Nursesworking in cooperation with local care homes, including Franklin House, to offer care teams pressure prevention training. The whole team at the home is involved in the pressure prevention process, from the housekeeping team to the home’s chefs, who use their expertise to provide adapted, tailored nutrition plans for every resident.

The award was presented to the home manager at Franklin House, Mathew V Mathew, by Luxmi Dhoonmoon, tissue viability nurse consultant, on behalf of Colette Conway, deputy director of nursing at CNWL. He was commended for his expertise in pressure prevention and his active involvement in this landmark trial for the past two years.Care UK head office representatives were also in attendance, including Vivienne Ziwocha, regional director for South West London.

Long-standing members of the team at Franklin House were also presented with long-service awards to thank them for their loyalty and dedication: Prudence Busane and Rogelio Ballot were commended respectively for 15 and 10 years of hard work, while their colleagues Yasmin Abdulmanan, Denzil Dias and Joseph Hilo received the accolade to mark five years of service. 

Mathew V Mathew, home manager at Franklin House, said: “The care and comfort of residents is our absolute priority here at Franklin House, so we are immensely proud to receive this award for the second year in a row. 

“I would like to say a big thank you to the team, and especially our long-service award recipients, for all their dedication and hard work in making Franklin House such wonderful place to live for all residents – every person is such a valuable part of the team and I really appreciate their commitment to the home and the care of residents.”  

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Delivering high quality nursing care, Franklin House in West Drayton offers care and compassion for your loved one. Providing dedicated and professional care, our team at Franklin House take time to listen to residents, understanding their preferences, interests and who they really are. These details are included in their tailored care to create an all-round person-centred service. With comfortable lounges, spacious dining rooms, and a welcoming atmosphere, your loved one will feel right at home. Outside there are landscaped gardens and inside the home even has its own pub! Your loved one becomes our loved one, allowing you to relax knowing they are safe and cared for.

Franklin House
The Green
Off Rickards Close
West Drayton
Greater London

0189 5807 576

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