You are here

If wishes were horses – Leatherhead resident’s wish comes true

October 9th 2019

A resident at a care home in Leatherhead saw her wish to spend time with her favourite animals come true.

Care UK’s Milner House care home, on Ermyn Way, took resident Iris Muncaster, 79, on a trip down memory lane during a special horse visit.

A lifelong animal lover, Iris, who moved to Milner House in October 2018 and is living with dementia, started volunteering at the Diamond Centre for Disabled Riders in her early twenties. For over two decades, she helped muck out the stables, taught horse riding and carriage driving, and helped with many fundraising events for the centre. A keen rider herself, she also regularly attended horse shows.

As part its Wishing Tree initiative, the team at Milner House encourage residents to submit wishes, no matter how big or small, whether they’re related to something they’ve never been able to do, or something they’d like to do again.

Iris had made a wish on the home’s wishing tree to be with horses again, so the home got busy organising a special afternoon for Iris to be reunited with her favourite animals by contacting the Diamond Centre, where she used to volunteer. As her condition did not allow Iris to leave the home, the team brought the horse to her, by welcoming Daisy, a coloured cob, into Milner House for an afternoon.

Joe Patterson, home manager at Milner House, said: “We always like to go the extra mile for residents here at Milner House, and like to make their wishes come true, no matter how big or small.

“Animals, and especially horses, have always played a major part in Iris’s life, and we’ve heard countless stories about her commitment and dedication from her friends at the Diamond Centre. When we found out she wanted to be with horses again, we immediately contacted them to arrange a visit. It was wonderful to see Iris reunited with her favourite animals once again, and it was a fantastic day for everyone involved.”

The three-storey care home, which features 47 ensuite bedrooms, has been designed to enable residents to live active and fulfilled lives, while also promoting independence. The care home incorporates space for hobby and leisure activities, and also has a hairdressing salon and café.

For more information about the home, please call customer relations manager, Roy Booth, on 07918 045883, or email

For general information about Milner House, visit

Media enquiries

We are happy to arrange interviews with a range of experts, commentary on industry issues and site visits for filming, photography or sound recording.  Please get in touch with your requirements and we will do our best to arrange a suitable response.

These contact details are for media enquiries only.
Please call 01206 517 215 or

Leatherhead’s Milner House offers compassionate, professional care for your loved one. Milner House is set in a glorious listed Victorian mansion which has been tastefully updated to provide large comfortable rooms and facilities, enabling our experienced teams to provide residents with high quality care. Retaining many of its impressive features, it offers a home from home, tailored person-centred care and features a hair salon, lounges, and comfortable dining rooms. Enriching activities, such as singing, light exercise, and arts and crafts are offered, and by embracing new technology, including electronic tablets, residents can remain engaged as they learn new skills. The tablets also allow frequent family contact via video links. Taking the time to listen to residents, our teams incorporate their life story into their personalised care plan, taking note of any preferences, hobbies and favourite activities. By providing uniquely tailored care, you can relax, knowing your loved one is receiving top quality care and attention.

Milner House
Ermyn Way
KT22 8TX

0333 434 3057

  • Dementia care
  • Nursing care
  • Residential care
  • Respite care