Proposed changes to opening Britten Court | Care UK

You are here

Proposed changes to opening Britten Court

October 27th 2014

Recent media coverage has highlighted concerns raised about Mildenhall Lodge, the first of Suffolk’s new care homes. 

As a result of recent conversations with CQC and Suffolk County Council we have decided to review our timings for relatives moving into Britten Court to ensure that we provide the high level of quality of care that we commit to providing as an organisation, and as you would expect from us.

CQC inspections at 12 homes in Suffolk found 11 of them to be fully compliant, and the most recent visit to the remaining home, Mildenhall Lodge, found that while there is still work to be done, improvements have already been made. Suffolk County Council has confirmed that it has no embargo on admissions to any homes other than Mildenhall Lodge and Asterbury Place.

Our priority is to make sure that future transfers of residents into new homes take place at the right pace and at a time when ourselves, CQC and the Council are confident that progress has been made at the two homes with improvements to complete.  We have therefore taken the decision to delay the next stage in the programme – the opening of Britten Court in Lowestoft – and will be working closely with residents and their families over the coming weeks to confirm new dates for moves. Residents and relatives will be contacted over the next week with more information about their relative's move in date.

Our absolute focus is on the wellbeing of our residents and if you have any concerns at all or any questions you would like answered, please feel free to contact the home manager of your home at any time. 

The team at Britten Court pride themselves on making residents feel cared for, arranging romantic dinners for them, as well as fancy dress parties and even trips to the theatre. We understand that everyone likes to have something to look forward to. We’re always open to residents’ ideas for new activities too.

Britten Court
Love Road
Lowestoft
Suffolk
NR32 2NY

0150 255 9611

  • Nursing care
  • Residential care
  • Nursing dementia care
  • Residential dementia care
  • Respite care
  • Day care

Members of the Britten Club day care centre love being pampered in the hair salon in Britten Court next door. There are lots of activities on the go at the club too, including various planned outings. We support members who are living with dementia and we have set days (Mondays and Wednesdays) for those living with advanced stages of the condition.

The Britten Club
Love Road
Lowestoft
Suffolk
NR32 2NY

0333 321 1984

  • Day care
  • Dementia care