Stepping up to the plate – Copthorne care home hero crowned | Care UK

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Stepping up to the plate – Copthorne care home hero crowned

September 14th 2020

Francis Court chef Andy Marshall was named a care home heroA care home in Copthorne has praised a team member for his dedication, hard work and passion throughout the coronavirus pandemic. 

Andy Marshall, head chef at Care UK’s Francis Court, on Borers Arms Road, has been named a ‘Care UK Hero’ for going above and beyond for colleagues and residents in recent months. 

The nomination was shared as part of a nationwide search for Care UK Heroes throughout its 122 care homes. From outstanding colleagues, to residents who have ensured morale remains high, the competition aims to shine a light on these exceptional people.

Andy was praised by his colleagues for going above and beyond for residents throughout the pandemic and for always innovating and creating new, tasty dishes adapted to residents’ dietary needs. Despite working longer hours to support his colleagues, he also found the time to prepare special date night meals for two couples living at the home. Daphne and Terry Cooper were treated to smoked salmon and asparagus, while Alan and Betty Pocock enjoyed a lighter meal with a view in the garden lounge.

Andy said: “I’m delighted to have been chosen as a Care UK Hero. Knowing that my dishes have made a difference throughout these challenging times means the world to me, and I’m pleased I was able to do my part in supporting the rest of the team. Everyone at Francis Court has worked tirelessly over the past few months and I couldn’t be prouder to produce delicious food for this incredible care home family.”

Anna Allen, home manager at Francis Court, added: “The past few months have been challenging for the whole team, but Andy’s cheerful and co-do attitude went a long way – and so did his delicious meals and treats!  

“Meal times are an important part of residents’ routines, and no one understands this better than Andy. Not only has he maintained the highest possible food standards, he has also gone out of his way to treat two couples to a very special dinner to give them the opportunity to spend quality time together. 

“From our nurses and lifestyle coordinators, to our housekeepers and chefs, everyone has done a tremendous job over the past few months, and I cannot thank Andy and the rest of the team enough for their hard work and for continuing to make Francis Court a wonderful place to live.” 

Francis Court has been designed to deliver the very best standards of care and to enable residents to live active and fulfilled lives. The home provides full-time residential, nursing and dementia care, as well as short-term respite care.  

For more information on Francis Court, please call customer relations manager, Beverly Jordan, on 01342 886 567, or email 

For general information please visit

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Our care home in Copthorne, north east of Crawley, cares for up to 87 older people in luxurious, purpose-built surroundings. Every bedroom has an en-suite wet room, and around the home are beautifully designed spaces for relaxing or enjoying activities. Francis Court even has its own hair salon and lovely landscaped gardens. Residents keep busy every day with activities designed around their interests. They’re welcome to do small tasks around the home, and on sunny days residents are often out in the garden, enjoying a cup of tea, a stroll or some gardening.

Francis Court
Borers Arms Road
West Sussex
RH10 3LQ

0333 434 3030

  • Dementia care
  • Nursing care
  • Residential care
  • Nursing dementia care
  • Respite care
  • End of life care