FAQs | Silversprings Care Home | Care UK
Care UK

Silversprings Care Home in Thorrington, Essex

Care UK

Silversprings, get in touch


Frequently asked questions

  • Getting started
  • Admission
  • Facilities
  • Funding
  • Quality of care
  • Quality of life
  • Types of care
Getting started
How do we organise a visit to look around a home?
A care home is now the best and safest option for my mother but she is not keen on the idea. What can I do to reassure her and how do you help to make the process easier?
Are there any independent reviews of the home to help me gain a wider perspective?
How do I know if a home is the right one for my loved one?
Is there availability in each home? Do homes typically have a waiting list?
What is the process of getting admitted to a home?
Are you able to take new residents from out of the area?
Are all rooms en-suite?
How do you cater for couples who want to stay under the same roof?
My mother is keen on walking and being outside. How free are residents to access the gardens?
What does care cost?
Do you accept local authority funded residents?
Quality of care
What is the ratio of staff to residents?
Who can I talk to if I have questions or concerns about my loved one’s care?
After recent stories in the news about care in homes, I’m concerned about my loved one’s care. How do you ensure that residents are always treated with dignity and respect?
My loved one is concerned about receiving personal care from a carer of opposite gender. Are they able to be specific about having personal care from a male or female carer?
Quality of life
My father has enjoyed a good quality of life and would expect these things to continue. What do you offer residents?
What are your visiting times?
How do you manage the bathing and personal care of residents?
My mother is very picky about her food and we’re concerned about her weight. How do you support residents in this area?
My father has always been extremely active and I’m worried that he’ll lose this important aspect of his life if he moves into a home. How do you help residents to keep busy?
Types of care
Do your homes provide short term respite care? If so, what is the cost?
My wife is young (aged 51) and has been diagnosed with frontal temporal dementia. Can you support her needs?
My 90-year-old father is frail with a number of health issues, but he’s mentally fit. Can you help? And do you cater for people as their condition worsens?
My Dad is in the early stages of dementia. He is fine at home for the time being but could do with some company a couple of days a week to help him maintain his independence and to prevent him from being lonely. Can you help?
My father has vascular dementia and needs the support of an elderly mentally infirm (EMI) unit. Are you able to help?

What's next?

Call our support team or click to find out more or book a viewing
Book a viewing

or call the support team on:

0333 434 3069

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