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Silversprings care home in Thorrington, Essex

Care UK

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Donna Cousins

home manager

My career at Care UK began back in 1991 as a care worker and I have progressed at Care UK in a variety of roles, including director of quality and governance. In November 2015 I decided to take up a new challenge and continue my career at Care UK as a home manager.

I believe that to be a successful home manager you need to be a good listener and a supportive team leader. Making sure we have a good quality service to ensure our residents feel safe, secure, and looked after is key and I love leading the team at Silversprings in delivering the best care possible. My favourite part of the day is walking through the home and talking to residents and the team.

Rana Kolivand

customer relations manager

Care UK is the leader in older people’s care services in this country, which is one of the reasons why I wanted to work at Silversprings. I previously had a similar role in a specialist dementia home, but I was keen to move to an organisation like this one, with a wealth of knowledge and a forward-thinking approach to care.

Silversprings is such a lovely care home and it’s set in some beautiful grounds. We’re also in a great location – close to so many towns and villages where we can get involved in all sorts of community projects and spread the word about the excellent care we offer.

I think my favourite part of any day is seeing the residents enjoying the activities. Seeing them respond to music, a visiting therapy dog, or chatting when they return from an outing – just seeing their faces light up – is wonderful.

Christine Pudney

lifestyle co-ordinator

I have previous experience with organising activities within a care home environment, having worked at another care home as activities co-ordinator. Before that particular role I was a carer for 26 years. I have always enjoyed my job working with the elderly and I find it so rewarding.

I am a very organised and enthusiastic person and really enjoy engaging with residents at Silversprings. Setting up a full and varied activities plan can be challenging, but I love spending time with the residents each day and putting on activities that make them smile.

Nichola Wilson

business administrator

I used to work as an administrator in a London care home. I later moved into recruitment and joined Care UK’s head office in Colchester but I found myself missing the care home environment, so I transferred to Silversprings. It’s a good place to expand my administration knowledge and skills – as a business administrator you cover everything from recruitment to payroll and HR queries – there’s always plenty to do!

I’ve helped to implement a new rota system at Manor Lodge, another local Care UK care home, and at Silversprings. I really enjoyed doing that and I’m proud to have learned and implemented the system, and to be helping colleagues to learn how to use it too.  

In my spare time I enjoy playing netball (I’ve played for over 20 years) and I play for the local Colchester and Chelmsford leagues. I also like spending time with family and friends, going to the cinema and eating out. 

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