My career at Care UK began back in 1991 as a care worker and I have progressed at Care UK in a variety of roles, including director of quality and governance. In November 2015 I decided to take up a new challenge and continue my career at Care UK as a home manager.
I believe that to be a successful home manager you need to be a good listener and a supportive team leader. Making sure we have a good quality service to ensure our residents feel safe, secure, and looked after is key and I love leading the team at Silversprings in delivering the best care possible. My favourite part of the day is walking through the home and talking to residents and the team.
I joined the Silversprings team in 2014 after moving here from Romania. I have a clinical background – I’ve been a nurse for more than ten years. I wanted to join Care UK because it’s a great company to work for. It cares for its employees as much as residents.
I love the combination of caring for people, supporting a big team, and problem solving that my role demands. Every day is different here, which keeps me on my toes. One of my favourite parts of the day is any opportunity I get to chat with residents, relatives and colleagues, answering their questions and resolving any issues they have.
One of my main focuses right now is supporting the team to achieve the ‘outstanding’ CQC rating that I know we’re capable of.
The decision to move a family member into a care home is very difficult. Before joining the team at Silversprings I had first-hand experience of this when my mother-in-law moved into a Care UK home in Suffolk. We were shown great respect and empathy; I had total trust in the team we met which made making the decision much easier. I wanted to use what I learnt from my situation - combined with my 30 years of working in sales - to help others going through the same process.
It is very rewarding to be able to help a family through their own personal journey, even more so when you see their loved one enjoy a new, better quality of life in the home. I enjoy helping others, but when I am not at work I like to spend time with my wife and our dog.
I’ve always enjoyed working with older people; I used to work at ACE as a health care assistant before making the move to Silversprings care home in 2020. As lifestyle coordinator you need to be energetic, creative and able to communicate well.
My highlight of the working day is the activities we run every morning and afternoon. I also enjoy getting to spend quality one to one time with the residents, it’s a privilege to get to know them and plan activities which suit their interests.
I used to work as an administrator in a London care home. I later moved into recruitment and joined Care UK’s head office in Colchester but I found myself missing the care home environment, so I transferred to Silversprings. It’s a good place to expand my administration knowledge and skills – as a business administrator you cover everything from recruitment to payroll and HR queries – there’s always plenty to do!
I’ve helped to implement a new rota system at Manor Lodge, another local Care UK care home, and at Silversprings. I really enjoyed doing that and I’m proud to have learned and implemented the system, and to be helping colleagues to learn how to use it too.
In my spare time I enjoy playing netball (I’ve played for over 20 years) and I play for the local Colchester and Chelmsford leagues. I also like spending time with family and friends, going to the cinema and eating out.
I’d spent many years running my own business, providing outside catering and was looking for a new challenge. I liked what Care UK had to offer for my career so I joined the team at Silversprings in 2019.
To do this job well you have to be organised, flexible and ready to listen - especially when it comes to the needs of the residents. I work with a great team and it is a pleasure to be able to share methods and ideas with them. We are always looking to improve the dining experience for the residents.
Outside of work I like to unwind by walking my dogs at the beach. I’m also a big football fan and supporter of Ipswich Town FC.
I joined the team at Silversprings in 2019 as I wanted a job that was rewarding. Every day I look forward to supporting the residents and my team. Talking to the residents is my favourite part of the day and it always motivates me to do all I can to make their day the best it can be.
When I’m not at work I like to spend my time kayaking and hiking – I am a very active person! I also like to unwind by spending quality time with my friends and family.