My career at Care UK began back in 1991 as a care worker and I have progressed at Care UK in a variety of roles, including director of quality and governance. In November 2015 I decided to take up a new challenge and continue my career at Care UK as a home manager.
I believe that to be a successful home manager you need to be a good listener and a supportive team leader. Making sure we have a good quality service to ensure our residents feel safe, secure, and looked after is key and I love leading the team at Silversprings in delivering the best care possible. My favourite part of the day is walking through the home and talking to residents and the team.
Care UK is the leader in older people’s care services in this country, which is one of the reasons why I wanted to work at Silversprings. I previously had a similar role in a specialist dementia home, but I was keen to move to an organisation like this one, with a wealth of knowledge and a forward-thinking approach to care.
Silversprings is such a lovely care home and it’s set in some beautiful grounds. We’re also in a great location – close to so many towns and villages where we can get involved in all sorts of community projects and spread the word about the excellent care we offer.
I think my favourite part of any day is seeing the residents enjoying the activities. Seeing them respond to music, a visiting therapy dog, or chatting when they return from an outing – just seeing their faces light up – is wonderful.
I used to work as an administrator in a London care home. I later moved into recruitment and joined Care UK’s head office in Colchester but I found myself missing the care home environment, so I transferred to Silversprings. It’s a good place to expand my administration knowledge and skills – as a business administrator you cover everything from recruitment to payroll and HR queries – there’s always plenty to do!
I’ve helped to implement a new rota system at Manor Lodge, another local Care UK care home, and at Silversprings. I really enjoyed doing that and I’m proud to have learned and implemented the system, and to be helping colleagues to learn how to use it too.
In my spare time I enjoy playing netball (I’ve played for over 20 years) and I play for the local Colchester and Chelmsford leagues. I also like spending time with family and friends, going to the cinema and eating out.
I joined the Silversprings team in 2014 after moving here from Romania. I have a clinical background – I’ve been a nurse for more than ten years. I wanted to join Care UK because it’s a great company to work for. It cares for its employees as much as residents.
I love the combination of caring for people, supporting a big team, and problem solving that my role demands. Every day is different here, which keeps me on my toes. One of my favourite parts of the day is any opportunity I get to chat with residents, relatives and colleagues, answering their questions and resolving any issues they have.
One of my main focuses right now is supporting the team to achieve the ‘outstanding’ CQC rating that I know we’re capable of.
Before joining Silversprings in August 2019 I ran my own catering business for many years. That included catering for Colchester United Football Club – their players, directors and sponsors. When I was looking for a new challenge, I found out about Care UK. I was very impressed at the way the organisation supports its colleagues and cares for residents. It also has a very innovative and forward-thinking approach to care home catering.
One of the most satisfying points of the day is after lunch, when we can see the residents are happy because they’ve enjoyed a good meal in lovely surroundings and in the company of the people they care for.
I’m excited about finding innovative ways to improve the dining experience that we offer Silversprings residents. I’m looking forward to working with the great team here, introducing new ways of working and sharing ideas of how we can make things even better.