I moved to Skylark House as Deputy Home Manager in 2016. I’d previously worked in a smaller care home in Shoreham as Deputy Manager. Care UK had a good reputation as a respected care provider that prioritises its people’s development and the wellbeing and happiness of all residents.
I’m in my element when I’m with residents and learning more about their lives – that’s the best part of what I do. Interacting with them and knowing I’m making a difference to their day is a great feeling. I also enjoy the compliance and governance part of my role. I start and finish every day with a smile, and that’s what makes me happy.
A recent highlight for me was being named one of the top 50 leaders in care by Care Home Professional magazine. I’ve worked in care since 2012, when I moved to the UK. I started as a Care Assistant and I’m very proud to have reached the pinnacle of being the Manager of an excellent care home.
My goal as Home Manager is to take Skylark House to an ‘outstanding’ CQC rating. I have a strong team of fantastic people. We all have residents’ happiness and wellbeing in our hearts, and I’m determined to make positive changes to residents’ lives.
The role of Infection Prevention & Control (IPC) Champion is vital in ensuring that colleagues maintain a high standard of hygiene and cleanliness in the home, keeping residents and colleagues safe. They work hard to deliver the relevant training to the team, complete audits and keep on top of the legislation and guidelines.
I spent 26 years selling beds, gloves and consumables to care homes. I joined Skylark House because it felt like it was time to come and work in a care home! My role involves welcoming potential new residents and their families into the home and showing them the difference we can make to their lives.
I love the variety of this job: going from doing a show-round to organising the paperwork for a new resident’s admission, and then having a chat and a giggle with some of the residents. How many jobs enable you to do that?!
One of the best things about my job is seeing a new resident settling in and enjoying life. Particularly if they’ve had a stay in hospital, being in lovely, calm surroundings and enjoying personalised care, activities and tasty food makes all the difference to them.
Before joining the Skylark House team in 2020 I was working at the National Trust’s Wakehurst for three years, catering for the public. It was quite a demanding job – I’ve set up and cooked for 70,000 people as part of the five-week-long Glow Wild event, so I’m no stranger to a challenge. However, I was keen to try something new, and cooking for people with specialist dietary needs really interested me, so here I am!
My favourite part of the working day is setting up in the morning: I enjoy planning and getting ahead of things, and good organisational skills are a must in this role. I also enjoy taking the cakes out to residents for them to enjoy in the café, and having a chat with them.
I love seeing residents enjoying the food that the team and I have cooked for them. In particular, I get a huge sense of achievement from seeing the difference that nutritious and delicious food can make to an older person’s health and wellbeing.
I’ve spent 20 years in building and maintenance, and I was keen to apply my skills and experience in this sector as I have been so impressed at how well my father-in-law has been cared for in his care home.
When you work in a care home you become very aware of the people living here and the difference you can make to them. I think it’s important to make their lives as easy as possible. I love seeing residents when I arrive in the morning, having a chat and finding out how they are. It’s great to feel that I’m part of a team that’s giving the best care to people, and helping them to get the most out of life.
I used to run my own catering business, but after a couple of years of working mostly outdoors, I decided it was time to head inside! I love cleaning, so working in housekeeping really appealed to me. I was delighted to be appointed to my current role after less than a year at Skylark House.
I use many of the skills from running my own business in this role too. I need to plan and organise my team and our jobs for the day, and it’s important to be able to adapt to whatever comes up.
One of the best parts of the day is returning clean clothes to residents and having a chat with them while I put their things away. I love having a job that enables me to support some amazing people, and it’s very satisfying to maintain the high standards of cleanliness in the home.
Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,