I’m a Registered General Nurse and I joined Care UK in 2020 for its leading reputation in the care sector. I’m an experienced Home Manager – prior to joining St Vincent’s House I managed a home for one of the other large care companies.
I think it’s important to support my team – helping them to do their best work, learn, challenge themselves and progress. When you support your team they repay you with commitment and teamwork. And when colleagues are happy, residents are happy.
Honesty and transparency are vital in my role, as are good communication skills. Keeping your team, the residents and their families informed is just so important.
I look forward to welcoming you to St Vincent's House.
I’m very proud that I started my career as a Nurse at St Vincent’s House and have worked my way to Deputy Manager. Care UK is excellent at seeing the potential in colleagues and supporting them to develop their skills and expertise.
The team at St Vincent’s House is very close-knit and hardworking. We support each other to do our best for residents and their families. There’s always a lot to juggle each day. In my role I tackle anything from recruiting new team members to supporting colleagues with training, getting to grips with new policies and procedures, and liaising with relatives.
What I do is only possible with the support of our amazing team. They never cease to surprise me with their dedication and passion for what they do.
I love coming in to St Vincent’s House each morning and saying hello to the residents. It’s nice to give people a morning smile to wake up to. My role is all about supporting residents to enjoy every day to the full. We’re here to create fun and laughter and to help them to make new memories.
I love listening to residents’ stories, particularly ones about the Second World War. Wherever we can, we strive to make wishes come true, going above and beyond for the people we care for. We have supported a couple to renew their wedding vows, which was very special. We treated the day just like a wedding, with a professional photographer.
When I’m not at work, I enjoy socialising with my friends and going on weekend breaks. I also like to unwind with a bit of Netflix.
Before joining the St Vincent’s House team I worked in a domiciliary care organisation, providing care in the community. While I’m now not directly involved in care, I’m still helping people, which is something I love.
Empathy, good communication and listening skills are important to have in this role because there is a lot of liaison with relatives as well as residents and colleagues. You also have to be able to juggle multiple tasks.
What I enjoy about working here is that no two days are ever the same. There’s always a new person to get to know, a different family to support, or something new to learn. It keeps me busy, which is great.
I’ve been with Care UK since 2008. I’ve had lots of opportunities and all the support I needed to develop and progress and to qualify in my role. I’ve worked as a care support worker myself, so I’m experienced in the care environment.
I love my role now though as I’ve learnt new skills and overcome new challenges. I like to think I help to make the atmosphere at St Vincent’s House friendly and warm by supporting everyone with good service. I love the team I work with and we’re all passionate about making residents happy.
This is my first catering job in the care sector, and I’m really enjoying it because it’s giving me the chance to make a difference to residents’ lives in my own way.
I enjoy creating new dishes in response to residents’ feedback. I’m usually out and about in the dining rooms at meal times so I can find out what people are enjoying and to get their thoughts. It’s the best time to get people’s opinions.
I take pride in being detail focused and having a ‘can do’ attitude – it’s often the little details that residents appreciate the most and that show you’ve thought about them.
Christmas and New Year are a big focus for my team. We strive to make it extra special for residents and their families. It’s a busy time but we always aim to go one better each year.
Outside of work I like to keep busy with gardening, sports, music and dancing.
I’ve been part of the St Vincent’s House team since August 2014. Until that point I’d worked for myself in a related field. I was ready for a new challenge and I’d heard a lot of good things about the home, so, when I saw this role advertised, I thought I’d give it a go. I haven’t looked back!
There are lots of plus points to this job. For a start you get to use lots of different skills. Also, there’s never a dull moment as there’s always plenty to do and lots of variety. It’s a nice feeling to spot something that needs doing and getting it done to a high standard. It gives me a sense of achievement.
One of the best aspects is how you get to have a positive impact on older people’s daily lives. I always enjoy seeing residents happy, and if I’ve helped to make that happen by fixing something for them, or putting up a shelf or a picture, then so much the better.
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