We care for each resident at Ventress Hall care home as though they’re one of the family.
When a person first joins us at Ventress Hall, we will spend a lot of time getting to know them, what they like and dislike, their life stories and interests. We then use what we learn to plan their care, to arrange activities they’ll enjoy, and even to plan meals they’ll love.
Supporting residents’ families
We also realise that when an older person moves into a care home, no matter how caring and comfortable, it does have an impact on that person’s loved ones – some of whom may have been caring for their loved one themselves up to this point. We often get to know residents’ families as well as we do the residents themselves: we see our role as helping them to take care of their loved one, not ‘taking over’, and Ventress Hall often becomes a home from home for them. Residents’ families are welcome to visit the care home any time of the day or night and stay for as long as they want.
Fun and games every day
Keeping busy is the best way to maintain independence, so we encourage residents to get involved in the day-to-day life of our care home, whether it’s baking delicious cakes to share with everyone, laying the table for dinner or helping with some gardening.
We have different activities planned for every day of the week – for groups and individuals – and residents can decide what they want to do from anything from bingo and quizzes, to music and movement classes, a knitting circle, pampering sessions. Some residents have taken to our Pen Pal Club with enthusiasm and regularly write to residents in other Care UK care homes
Many residents enjoy reminiscing about days gone by. The Growing Old in Darlington (GOLD) team provides us with memory boxes for our communal areas. These boxes are very useful aiding our reminiscence sessions, which can be informal and one-to-one or held as a group.
In the heart of the community
Our care home is situated in a great location close to Darlington town centre and we overlook Stanhope Park. Being in the heart of things also means we’ve developed strong ties with the local community, including the WI and Rotary. We’ve been getting involved with the Darlington Arts Academy too. Recently, the young performers interviewed residents and incorporated some of the things they’d learnt into their summer performance, helping to bring residents’ stories to life.