I’ve worked for Care UK for over a decade now. I started as a carer, so I’m really proud to have got to where I have. You still get challenges – every family and new resident is different, every person is an individual, and, initially, families can be worried about putting the care of their loved one into the hands of people they don’t know. Gaining people’s trust takes time, but is one of the most important things we do.
Aside from supporting new families and residents into the home, day-to-day I relish seeing residents happy, comfortable and looking smart. I think if they’re happy and comfortable they must feel at home. In which case, we’re doing things right!
I joined Care UK in 2020 as it was a great opportunity to join a new care home. I am currently studying my Level 5 Management of Health and Social Care qualification so working here is the perfect way to achieve this. I have previously worked as a Duty Manager in another care home and I love the challenge and versatility working in a new environment.
It feels like such a family here as the team are so welcoming and supportive. It’s lovely just chatting to residents about anything and putting a smile on their faces makes my day – it’s why working here is so rewarding.
When I am not spending time with my young son you can find me wine and gin tasting or shopping. I love interior design, anything to do with the theatre, or watching a good film at the cinema.
Joining Care UK in 2006 allowed me to work in a place where I can help to make a difference and build on my career. I have been in the care industry since my first work experience and since then have earned my N.V.Q. 2 Health and Social Care and NAPA qualifications.
This role has taught me the value of patience, care and really understanding an individual and their needs. As a team we learn to listen carefully and to provide any suggestions for the best outcomes. It is so rewarding to see the residents smiling and enjoying their time with us. If I’m not cracking jokes I’m either helping with organised activities or just having a catch up.
The biggest highlight for me at the home is to see someone’s wish come true like having their first driving lesson, flying in a plane, or meeting the pope!
After taking a career break I was eager to find a role where I can incorporate my love for food and use my previous experiences and achievements, like my Level 2 Healthy Eating qualification. Moving up from Kitchen Assistant to Chef I am able to share the importance of each individual’s tastes and dietary requirements to ensure that every experience is positive.
It is so rewarding to see how happy people are and if there are any problems my team and I are on the ball to get things sorted out. I love how everyone is always smiling and how the day can suddenly end up in a sing along.
Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,