I’ve worked for Care UK for over a decade now. I started as a carer, so I’m really proud to have got to where I have. You still get challenges – every family and new resident is different, every person is an individual, and, initially, families can be worried about putting the care of their loved one into the hands of people they don’t know. Gaining people’s trust takes time, but is one of the most important things we do.
Aside from supporting new families and residents into the home, day-to-day I relish seeing residents happy, comfortable and looking smart. I think if they’re happy and comfortable they must feel at home. In which case, we’re doing things right!
I moved to Care UK in 2006 as the company offered the opportunity of career progression. I hold an NVQ level 2 in Independence and Diversity, which has given me a good understanding of care requirements. I’ve also learnt through my job that it’s important to be attentive to the residents and family’s needs, but to be able to do that and more!
I really enjoy my job as I work hard to fulfil what residents would like to do; it’s a good feeling when you see residents smile because you listened to their needs and what they wanted. Outside of work I enjoy spending time with my family and watching them grow and learning from what I teach them as a dad.