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Credit Controller

Connaught House, Colchester, Essex



Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom.  We are seeking an enthusiastic Billing Controller to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: The successful applicant will be responsible for assisting in the provision of an efficient and accurate Billing function in a robust control environment to drive improved efficiency of the billing processes and the business as a whole.

Key Responsibilities:

  • Achieve personal cash collections as set by the Credit Control and Billing Manager
  • Review and regularly correspond with all overdue aged debtors and resolve account disputes to ensure timely settlement of debts due to the company.
  • Liaise with homes and Regional Directors to ensure that queries and outstanding issues are resolved promptly.
  • Process customer reconciliations.
  • Escalate all bad debt/legal accounts to the Credit Control & Billing Manager
  • Ensure credit control and systems records are accurate and up to date at all times.
  • Report on monthly performance, sales ledger credit balances and aged debt issues.
  • Enable cash collection opportunities to be maximised.
  • Assist the Credit Control & Billing Manager in implementing procedure and systems improvements.
  • Ensure that all debit bank transactions and refunds are processed regularly.

What We're Looking For:

  • Educated to AAT or qualified experience equivalent.
  • Previous sales ledger, credit control experience
  • Ability to progress claims through litigation and solicitors (Desirable)
  • Methodical, analytical, and logical thinker

Why Join Care UK?

  • Be part of a dynamic and growing organisation dedicated to providing outstanding care.
  • Collaborate with a diverse and talented team in a supportive and inclusive environment.
  • Enjoy a competitive salary and comprehensive benefits package.
  • Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us fulfil yours.  If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!

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Connaught House

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A care career at Care UK

Develop a fulfilling career as part of a caring and supportive team at Care UK. If you're passionate about helping others, we'll offer you a rewarding job with excellent training opportunities so you can continue to develop your skills.

Whether you’re new to care or are already a committed carer looking to take the next step in your career, at Care UK you can find a fulfilling career as part of a close-knit, friendly team.


A care career at Care UK
A care career at Care UK
A care career at Care UK