We need your consent

Are you happy to accept 'Functional' cookies?

We use a cookie for this feature. This is so that the feature continues to work as you navigate the website and to save it so it's still available when you return.

Customer Sales Manager

Llys Herbert
Cardiff

Scroll

Cardiff

Care Home Based

Full time

We have an exciting new role for a Customer Relations Manager based at Llys Herbert care home in Cardiff. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Llys Herbert through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

● Achieve targets for resident occupancy and average weekly fee.
● Promote the care home and drive enquiries through events, sponsorships, and PR.
● Communicate accurate information to prospective clients about our facilities, services, and prices.
● Monitor competitor landscape and identify market opportunities.
● Collaborate with the Home Manager and Head of Departments.
● Complete all required reports accurately and on time.
● Available for evening and weekend meetings and events as required.

What We're Looking For:

● Consultative sales approach
● Self-motivated, flexible, and enthusiastic.
● Collaborative, sharing ideas and information.
● Highly organised, managing multiple priorities.
● Customer service oriented.

Why Join Care UK?

● Dynamic, growing organisation dedicated to outstanding care.
● Supportive, inclusive team environment.
● Competitive salary and commission structure alongside a comprehensive benefits package.
● Make a meaningful impact on residents’ lives.

                                                                                                                  

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.

Apply now Send to a friend

At a glance

Location

Ty-Draw Road
Lisvane
Cardiff
Glamorgan
CF14 0AW

View map
Pay
Up to £35000
Shifts
Care Home Based
Contract
Permanent
Reference
SYS-14767

Why work at Llys Herbert

At Care UK's Llys Herbert in Cardiff, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a beautiful new, purpose-built care home with a family atmosphere. We provide high-quality residential, respite, and specialist dementia care in luxurious surroundings. We have fantastic facilities for residents, including a cinema, cafe and hair salon, as well as beautiful landscaped gardens.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Llys Herbert.

Why work at Llys Herbert
Why work at Llys Herbert
Why work at Llys Herbert

Working in Care UK's support centre

An operations support role at Care UK

As a leading care home provider, Care UK has big plans to continue developing our business, and to do that we need passionate professionals driving our success. As part of our operations support team, you'll play a key role in supporting our care homes to deliver the highest standard of care, making a real difference to people's lives.

If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

An operations support role at Care UK
An operations support role at Care UK
An operations support role at Care UK

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I decided to work for Care UK because it is a growing provider delivering customer excellence and I am excited to be part of the ‘family’ as they continue their journey.

They truly practice their values through the lens of Caring, Passionate and Teamwork and I too, want to stand alongside them knowing that I reflect these values when leading my team to deliver the best care and experience for the residents at Llys Herbert.

I have been a Registered Nurse for 25 years. I am experienced in the commissioning and decommissioning of services, and the operational management of mental health services both within the NHS and Independent sector. I have developed process and improvement and strategic plans, launched new services and implemented change management initiatives.

There are many skills required to manage and lead a team. Without doubt, you must be perceptive to the needs of your staff; have high expectations and to show them the way. Be present, approachable and lead by example. Share the vision for the service and inject enthusiasm and positivity to encourage the team to walk the journey with you with infectious creativity and solution focused practice.

I look forward to creating a meaningful and fulfilling life to the residents at Llys Herbert. Enjoy getting to know them and making them smile.

Therisa Galazka Home Manager