Home Manager

Heather View
Crowborough

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Crowborough

Do you have strong leadership skills and experience in developing a service? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are seeking a passionate and energetic Home Manager to join our vibrant and dedicated team at Heather View

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: To take responsibility for all aspects of the day to day running of the care home and to achieve an industry leading standard.

Key Responsibilities:

Provide leadership and effective management for all staff employed in the home.
Promote a caring environment that is delivered according to latest guidelines, best practice, legislative and regulatory requirements.
Ensure the effective financial and commercial management of the home in accordance with company policy.
Ensure that a high level of satisfaction with the service is achieved and maintained as well as maintaining excellent relationships with relatives, residents , purchasers and external agencies to build and maintain a positive reputation in the local community.

What We're Looking For:

2-3+ years Home Manager experience.
Care of older people in a Residential and Dementia setting
Ability to control and manage a budget and accounts.
Knowledge of the Care Standards Act and Health and Safety Legislation
Ability to raise standards through innovation and new ideas

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours.

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At a glance

Location

Beacon Road
Crowborough
East Sussex
TN6 1AS

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Pay

Up to n/a

Shifts

Care Home Based

Contract

Permanent

Reference

SYS-14773

Why work at Heather View

At Care UK's Heather View in Crowborough, East Sussex, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a newly refurbished care home with a family atmosphere. We provide residential care, nursing care and short-term respite care with fantastic facilities for residents, including a cinema, cafe and hair salon, as well as beautiful landscaped gardens.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Heather View.

A career at Care UK

A leadership role at Care UK

As part of the operational leadership team in one of our care homes, you'll have strong leadership background and excellent people skills, as well as a drive to make a difference. We'll help you to continue developing your career through quality training opportunities and tailored development programmes.

As one of the leading care home providers in the UK, our teams across England, Scotland and Wales work hard to deliver high-quality care in our 150+ care homes, and to drive our success we need leaders who share our vision and values.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents, knowing that they have all had a good day and that the care they’ve received has been the best.

Before joining Heather View I’d worked in independent care homes for ten years. I wanted to stay in the care sector while developing my skills and career. Care UK really helps you to progress – I actually started as a senior care assistant but was offered a promotion to deputy manager. At the end of 2017, I was incredibly proud and happy to be offered the role of home manager.

I think my proudest moments at Care UK were being nominated for the Team Leader of the Year award in the Care UK Residential Care Services Awards, and then being promoted to my current role. I’m now really looking forward to continuing to make Heather View the best dementia care home in the area, delivering the best possible service.

Natasha King Home Manager

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Dementia Hero Awards 2021 finalist - Professional Excellence

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

National Care Awards 2021 winner - Care Home of the Year

Care Home Professional Power List 2021

Social Care Top Leaders Awards 2021 finalist

LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Caring UK Awards 2021 winner

Health Investor Award 2022 winner - Residential Care Provider of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Care Home Awards 2022 winner - Outstanding Larger Care Provider

NACC Awards 2022 winner - Care Establishment of the Year

Nursing Times Workforce Awards 2022 finalist

Care Home Professional Power List 2022

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

LaingBuisson Award 2022 finalist - Large Residential Care

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

RoSPA Awards 2023 winner - Silver Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 winner - Nursing in Social Care

NACC Awards 2023 finalist - Catering Manager of the Year

Social Care Top 30 Award 2023 finalist

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

National Care Awards 2023 finalist - Care Home Group

Caring UK Awards 2023 winner - Care Group of the Year

Engage Awards 2023 finalists

Women Achieving Greatness in Social Care 2023 finalist

Health Investor Awards 2024 finalist - Care provider of the year

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Public Sector Catering Awards 2024 winner - Care Catering Award

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Inhouse Recruitment Awards finalist - Use of Tech

Inhouse Recruitment Awards finalist - Best Place to Work

Inhouse Recruitment Awards finalist - Candidate Experience

National Association of Care Catering Awards finalist - Catering Team of the year Award

The National Care Awards finalist - Care Home Group (Large)

Leaders in Care Awards finalist - Andrew Knight, Executive of the Year

LaingBussion Awards finalist - Care Home Group of the Year

National Dementia Care Awards finalist - Inspirational Leader in Dementia Care, Alison Butler

Love Laundry Awards finalist - Care Home Group

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