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Customer Sales Manager

Milner House
Ermyn Way, Leatherhead, KT22 8TX

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Ermyn Way, Leatherhead, KT22 8TX

We have an exciting new role for a Customer Relations Manager based at Milner House House Care home in Leatherhead. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Jubilee House through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

  • Achieve targets for resident occupancy and average weekly fee.
  • Promote the care home and drive enquiries through events, sponsorships, and PR.
  • Communicate accurate information to prospective clients about our facilities, services, and prices.
  • Monitor competitor landscape and identify market opportunities.
  • Collaborate with the Home Manager and Head of Departments.
  • Complete all required reports accurately and on time.
  • Available for evening and weekend meetings and events as required.

What We're Looking For:

  • Consultative sales approach
  • Self-motivated, flexible, and enthusiastic.
  • Collaborative, sharing ideas and information.
  • Highly organised, managing multiple priorities.
  • Customer service oriented.

Why Join Care UK?

  • Dynamic, growing organisation dedicated to outstanding care.
  • Supportive, inclusive team environment.
  • Competitive salary and commission structure alongside a comprehensive benefits package.
  • Make a meaningful impact on residents’ lives

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.

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At a glance

Location

Ermyn Way
Leatherhead
Surrey
KT22 8TX

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Pay
Up to £42,000
Shifts
Care Home Based
Contract
Permanent
Reference
SYS-14989

Why work at Milner House

At Care UK's Milner House in Leatherhead, Surrey, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in an impressive listed Victorian mansion with a family atmosphere. We provide nursing care, respite care and expert dementia care with fantastic facilities for residents, including a hair salon, beautiful lounges and gardens that are fully wheelchair-accessible.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Milner House.

Why work at Milner House
Why work at Milner House
Why work at Milner House

Working in Care UK's support centre

An operations support role at Care UK

As a leading care home provider, Care UK has big plans to continue developing our business, and to do that we need passionate professionals driving our success. As part of our operations support team, you'll play a key role in supporting our care homes to deliver the highest standard of care, making a real difference to people's lives.

If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

An operations support role at Care UK
An operations support role at Care UK
An operations support role at Care UK

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I started out as a Senior Carer and have worked my way up the ladder. I joined Care UK in 2018 because I was keen to develop my skills in a forward-thinking organisation that’s committed to delivering superb care, and which supports its colleagues to progress.

What makes this job for me is spending time with residents and seeing them happy and enjoying life. When residents are enjoying the activities there’s a real buzz about the place.

Gary Nash Home Manager