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We are one of the UK’s leading care home providers, providing quality care for 40 years. Today we have over 160 homes across England, Wales and Scotland. If you're passionate about care and would like to join our team, use the search to find vacancies near you.
Location: Colchester office - would consider full Remote working if experienced in Senior Operations Recruitment and not based near Colchester
Hybrid Working 2 days in Colchester office 3 days from home
Are you a dynamic and organised recruiter ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 250 care homes across the United Kingdom. We are seeking an enthusiastic Resourcing Advisor to join our vibrant and dedicated Recruitment team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The Role: You will play a key role in attracting, sourcing and screening assigned vacancies within our Senior Operations Teams. The post holder will deliver and guide on best recruitment practice within Care UK recruitment policies and procedures.
Key Responsibilities:
Liaise with key stakeholders including Regional Directors
Develop and maintain candidate tracking systems in the ATS from receiving applications, screening, booking interviews to candidate feedback.
Managing candidate to help build relationships to help develop Care UK’s reputation as an employer of choice.
Provide regular written updates to stakeholders
Use of social networking sites and job boards to increase attraction of suitable candidates.
Advise, coach and support Hiring Managers in the correct application of recruitment procedures and best practices.
Implementation of new technology in recruitment practices to help improve candidate experience.
What We're Looking For:
Resourcing experience and use of job boards
Experience of using an ATS system or equivalent
Has the ability to raise standards through innovation and new ideas
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Billing Controller to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role:
To provide efficient and accurate Billing for all our customers. This includes the raising of invoices and credit notes in respect of local authority placed residents as well fully self- funded residents.
Key Responsibilities:
Raising invoices for residential customers including contract, local authority, NHS and privately funded beds
Ensuring transaction processing is performed in the most efficient manner
Reconciliation and validation of all invoices raised
Responsible for ensuring that all transactions raised are approved in accordance with the Authorisation Matrix and compliant with company SOX (Sarbanes-Oxley Act) controls
Liaising with Home Administrators and Managers to ensure accurate invoices are issued
Liaising with customers (including residents relatives) to resolve any account queries to mutually acceptable outcomes
Liaison with Credit Control team, care homes and Regional Directors to ensure that any account queries and outstanding issues are resolved promptly to prevent delays to billing cycles
Assist the Credit Controller in monitoring sales ledger balances and in resolving account problems to ensure timely settlement of debts due to the company
What We're Looking For:
An appreciation of the impact of billing on the customer
Managing time effectively, meeting objectives and deadlines
Methodical, analytical and logical approach
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Are you looking for an exciting new role within our Finance team. Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Cashier to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The successful applicant will be responsible for assisting in the provision of an efficient and accurate Cashiering function in a robust control environment whilst providing support to colleagues in the team to ensure that operational processes and procedures are followed.
Key Responsibilities:
Transactional management of the receipts and expense bank accounts
Liaise with care homes and customers for payments received and home banking information
Responsible for maintaining the Direct Debit Ledger
Management of the deposit suspense account
Monitoring cashier mailboxes, printing remittances, cash, banking and reconciliation.
Maintaining the remittance log
Producing refunds cheques to customer account on the finance system
What We're Looking For:
Experience in an administrative role ideally within a finance team
Excellent data management skills
Ability to pick up and learn the company’s financial system
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Are you looking for an exciting new role within our Property team? Care UK is an awarding winning private care company with over 250 care homes across the United Kingdom. We are seeking an enthusiastic Project Manager to join our and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role
The role will lead, plan and deliver building related projects, primarily of minor works and with key responsibility for the delivery of the unit (bedroom) refurbishment programme which is anticipated to be renewed annually. The role may also include involvement in major refurbishment projects, the Capital Asset Replacement programme and Health & Safety remedial works collaborating with colleagues in the team and consultants. The role is field based and by necessity involves regular visits to the care homes relevant to the programmes. This is a challenging and rewarding role that contributes to improving our residents’ homes and making a difference to their quality of life.
Key Responsibilities:
Scoping of building works required, meeting contractors on site, reviewing proposals and instructing work.
Regular visits to site to review progress, check quality, instruct variations and sign off works as complete.
Preparation and management of snagging lists
Monitor the work on site in accordance with the Contractors method statements and construction health & safety plan.
Planning of projects at an individual and portfolio level in a clear logistical format to minimise disruption at home level
What We're Looking For:
Experience working within a regulated industry the care industry is desirable
Experience dealing with contractors and suppliers
Experience exercising budgetary control with good understanding of financial management across Revenue, Capital expenditure
Experience of leading on projects and delegating, instructing and motivating others
Awareness of (including training compliance) and applying all related and current legislation – personally, to the Home and wider company.
Understand and implement safeguarding in accordance with current legislation and best practice
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!
Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Service Desk Analyst to join our Team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The post holder’s duties will include the maintenance of the business systems, resolving end user problems and queries, assisting in system developments and the implementation of new functionality or features. Able to identify problems and come up with solutions quickly.
Key Responsibilities:
Provide first line support for the business systems to operational and support service users.
Receive and log all support calls relating to the business systems using the division’s help desk systems.
Perform initial investigation into user queries and resolve where possible.
Escalate support calls and tasks to team members as appropriate.
Monitor the progress of support calls and provide feedback to users.
Ensure that all support calls are closed within SLA timescales.
Provision of support and training to staff in the use of the systems including ad hoc training to individuals over the telephone or video conferencing and assisting in delivering training to groups in a classroom environment.
Produce quality written procedures and user manuals to support the operation and maintenance of the systems.
Assist in the maintenance and operation of the business systems. Tasks include maintaining code structures, reconciling balances, processing interface files, administering user access and maintaining workflow authorisation systems.
Carry out daily system maintenance work including checking the systems are functioning correctly and interface files been processed successfully.
Participates in the testing of systems and processes as part of upgrading and developing new functionality or applications.
What we are looking for:
A minimum of 6 months’ experience of working in an IT/support environment in a large complex organisation.
Analytical and problem-solving skills
Experience in delivering training and production of training documentation
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Care UK is an awarding winning private care company with 250 care homes across the United Kingdom. We are seeking an enthusiastic Payroll Analyst to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we are on a mission to find exceptional talent to join us on our journey.
The role: To support the end-to-end processing of the monthly payrolls for circa 15,000 employees via an outsourced payroll solution (iTrent/Midland HR). To be a proactive member of a professional payroll team that works with our customer base.
Key Responsibilities:
Processing of starters and leavers.
Validate the payroll output from the time and attendance system.
Calculation and processing pay supporting the process where needed.
Process and validate all manual payroll adjustments.
Administration of pension schemes and auto enrolment.
Administration and reconciliation of various schemes
Calculation and processing of out of cycle payments
Assist with administration of end of year processes.
Support the payroll requirements of acquisitions, mergers, and integrations.
What We're Looking For:
Experience of working in a high-volume data entry/admin role in a finance/payroll function
Ability to analyse problems and data accurately.
A keen interest in finance
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you are ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Care UK is an awarding winning private care company with over 250 care homes across the United Kingdom. At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
We are currently looking for a Operational Support Manager to cover our homes across Scotland. This role is field based and requires regional travel.
The Role:
The Operational Support Manager we are ideally looking for will have passion and creativity to enable change and help drive the business forward. They will effectively lead, manage and motivate their managers to support and develop their teams to deliver a safe and caring home to each and every resident. We have an excellent operations team who will work with you every step of the way.
Key Responsibilities:
Working within the Management Team to support a competent and highly driven team of home managers; providing the climate which allows them to support and develop their people effectively.
Effectively manage risk to ensure compliance with standards and customer safety at all times
Act as Home Manager in the absence of an existing manager when required
Understand and implement Safeguarding Vulnerable Adults policies and procedures.
Maintain excellent relationships within the region and also with external agencies to build and maintain a positive reputation in the local community.
Support the relevant Regional Director in planning, managing and implementing the proposed development plan for Care Home(s).
About you
An NMC Registered Nurse with active PIN (Desirable)
Full Drivers Licence with own vehicle
Care Home Management experience
Ability to build and maintain strong working relationships
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
Are you looking for an exciting new role within our Finance team. Care UK is an awarding winning private care company with over 250 care homes across the United Kingdom. We are seeking an enthusiastic Assistant Cashier to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The role of an Assistant Cashier is to primarily assume responsibility for all cash and banking activities for the division. Excellent communication skills are a prerequisite as the role requires maintaining positive and effective relationships with divisional and finance stakeholders, in addition to Care Home colleagues.
Key Responsibilities:
The preparation and submitting of out of cycle payments.
To manage the remittance advices process received into the team.
Set up, monitor, and maintain all Direct Debit and Standing order payments.
To assist the Cashiers with maintaining the Direct Debit process
The timely and accurate management of the finance responsibilities of the Residents Monies processes
Arranging for Petty Cash replenishment requests
To assist the Cashiers with the transactional management of the divisions receipt and expenditure bank accounts.
Provide in house training and support to Care Home colleagues.
Responsible for continual process and procedure reviews to ensure best practice and efficient working practices are being demonstrated.
What We're Looking For:
Experience in an administrative role ideally within a finance team
Excellent data management skills with a keen eye for detail and accuracy
Ability to pick up and learn the company’s financial system.
Fast, accurate data input skills
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!
We are looking for an Internal Communications Intern who has a passion for supporting and helping devise, drive and deliver effective internal communications within a fast-paced department. Ready to help take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The Internal Communications Intern is responsible for supporting the Internal Communications team in the delivery of communications to all colleagues and related projects and campaigns. This will involve drafting and scheduling colleague communications and taking responsibility for administering the smooth running of the internal communications calendar.
Key Responsibilities:
To support the internal communications team with the scheduling and sending of regular communications such as our weekly operations update (iCommunicate), monthly newsletter (Fulfilling Lives), intranet (MyCareUK) and social media style app (Loop).
To support the Internal Communications team with regular monitoring of each channel’s effectiveness and gathering colleague feedback.
To liaise with colleagues around the organisation to gather content to support the Internal Communications team in delivery of the internal communications plan.
To draft colleague communications with the support of the team.
Support the Internal Communications team with administrative tasks, particularly in relation to content planning and ensuring communications plans remain up to date.
Maintain accurate records, reports, and tracking logs for internal communications activity, ensuring all documentation is current and well organised.
What We're Looking For:
GCSE Grade 4 or above in English (or equivalent)
An understanding of administration, communications or marketing
Good Microsoft Office skills (Word, PowerPoint, Excel)
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Credit Control Manager to join our vibrant and dedicated team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: supporting the management of a large team ensuring the achievement of key performance indicators to optimise cash flow through maximising collection, closely collaborating with the Billing team to aid accurate, first-time billing practices and the reduction of debt risk.
Key Responsibilities:
Lead, manage, and assist in the continued development of a high performing Credit Control team
Responsible for driving cash collection and debtor days targets by managing the prompt collection of all debt
Responsible for debtor related financial reporting month end processes and associated reporting, ensuring all processes align with company credit policies and SOX internal control frameworks
Provide, where required support into billing related issues/disputes which impact debt recovery to include supporting legal resolutions to aid debt recovery
Responsible for the review and development of operational credit control processes and policies to ensure they are accurately documented, fit for purpose and communicated accordingly
Supporting the implementation of both short term and mid-term strategies and Projects through direct participation in project planning and delivery.
Liaise with Care Homes and Regional Directors to ensure that queries and outstanding issues are resolved promptly
Provide feedback and escalate issues where sales ledger or credit control procedures are not followed, ensuring corrective actions are implemented
Act a key point of contact for Auditors
Assist in the provision of training programmes for Home Managers and Home Administrators
What We're Looking For:
Proven experience in leading and managing a credit control team
In-depth knowledge and extensive experience across sales ledger, credit control, and billing processes
Proven experience in recovering outstanding payments from local authorities and government bodies
Strong understanding of litigation processes and the steps required to advance claims effectively
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Are you a dynamic and organised administrator ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Recruitment Administrator to join our vibrant and dedicated Recruitment team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The Role: As part of the Recruitment Administration team your overall responsibility will be to take full ownership of the post-offer administration process for all candidates offered roles within your designated business area.
Key Responsibilities:
Create contracts of employment ensuring 100% accuracy
Check Right to Work and DBS documentation prior to contract being issued
To apply and obtain satisfactory references and chase through as and when required
To research candidate history online for due diligence purposes through Google
Ensure the recruitment is fully compliant prior to the candidate commencing employment
Raise any potential risks regarding recruitment to your manager as soon as they arise
To be aware and support the process on on-boarding of candidates if required
To update and maintain recruitment spreadsheets/trackers used to monitor recruitment progress
To manage high volume inbox’s
What We're Looking For:
Experience working in an admin role
Competent with Microsoft Office packages
Ability to interact with individuals at all levels and demonstrate the highest degree of integrity in handling sensitive and confidential information
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Are you a Registered Nurse looking for a new and exciting challenge? Ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 260 care homes across the United Kingdom. We are seeking a passionate and energetic Quality Development Manager to join our vibrant and dedicated team covering the Essex Region on a fixed term basis.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role:
As a Quality Development Manager, you will play a pivotal role in driving excellence across our care homes.
Working closely with Regional Directors and Home Managers, you will lead the development of care and clinical services, ensuring the highest standards of quality and compliance.
This is your opportunity to make a tangible difference, shaping strategies, embedding best practices, and supporting teams to deliver exceptional resident care.
Key Responsibilities:
To directly work with the Regional Director and their Home Manager’s in the development of care and clinical services and the overall delivery of high-quality care services as recognised through external regulation ratings.
Responsible for the introduction, engagement, and development of colleagues, embedding best practice and monitoring of compliance for a range of care and clinical initiatives.
Embed best practice through monitoring compliance of a range of care & clinical KPIs such as tissue viability, nutrition, end of life care and medication
Analyse individual home data to identified and respond to trends or concerns.
What We're Looking For:
An experienced Registered Nurse with active NMC Pin.
Full Drivers Licence with access to own vehicle.
Quality and Governance experience, ideally in a care home setting.
A determination to ensure best care is practiced and an innovative mind to achieve this.
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours.
Hybrid Working 2 days in Colchester office 3 days from home
Are you a dynamic and organised recruiter ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 250 care homes across the United Kingdom. We are seeking an enthusiastic Resourcing Advisor to join our vibrant and dedicated Recruitment team.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The Role: You will play a key role in attracting, sourcing and screening assigned vacancies within our Senior Operations Teams. The post holder will deliver and guide on best recruitment practice within Care UK recruitment policies and procedures.
Key Responsibilities:
Liaise with key stakeholders including Regional Directors
Develop and maintain candidate tracking systems in the ATS from receiving applications, screening, booking interviews to candidate feedback.
Managing candidate to help build relationships to help develop Care UK’s reputation as an employer of choice.
Provide regular written updates to stakeholders
Use of social networking sites and job boards to increase attraction of suitable candidates.
Advise, coach and support Hiring Managers in the correct application of recruitment procedures and best practices.
Implementation of new technology in recruitment practices to help improve candidate experience.
What We're Looking For:
Resourcing experience and use of job boards
Experience of using an ATS system or equivalent
Has the ability to raise standards through innovation and new ideas
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
Do you want to be part of a successful Human Resources team supporting managers to deliver great employee matters so our colleagues can deliver the best care for our residents; and take the lead in shaping the future of care? Then join Care UK as an Employee Relations Partner and start making a difference.
Why Join Us as an Employee Relations Partner at Care UK:
We will give you the opportunity to really make a difference – in a sector that genuinely fulfils lives.
We are a successful and friendly team, working together and supporting each other in a large national, award winning private care company with over 250 care homes across the United Kingdom.
We will develop you and give you experience of TUPE, Employment Tribunals and ACAS work and involve you in policy development and delivering training to Managers.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do.
The role: To support Care UK Operations (leaders and managers) through the provision of reactive, proactive and follow up ER advice, ER case management, and coaching support.
Key Responsibilities:
Provide an effective Employee Relations service to managers and leaders.
Manage a high volume of complex ER casework (within a regulated environment) and provide detailed advice on specific ER issues to managers.
Identify trends and learning from ER cases and pro-actively develop and update policies, procedures, templates, and guides to ensure effective people management in line with Care UK direction and employment legislation.
Liaise with Employment Tribunal offices, ACAS, managers, employee representatives, and solicitors about ongoing cases where appropriate.
Support in the delivery of ER Training courses both online and face to face
What We're Looking For:
Skilled at managing high volume and complex casework including grievances, disciplinary, change, absence, and performance management.
Up to date knowledge of employment law
Minimum 3 years ER casework experience, preferably in an operations environment
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level, talk to us if you think you have what we need – ER can be fun!
We are looking for an Internal Communications Intern who has a passion for supporting and helping devise, drive and deliver effective internal communications within a fast-paced department. Ready to help take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom.
At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.
The role: The Internal Communications Intern is responsible for supporting the Internal Communications team in the delivery of communications to all colleagues and related projects and campaigns. This will involve drafting and scheduling colleague communications and taking responsibility for administering the smooth running of the internal communications calendar.
Key Responsibilities:
To support the internal communications team with the scheduling and sending of regular communications such as our weekly operations update (iCommunicate), monthly newsletter (Fulfilling Lives), intranet (MyCareUK) and social media style app (Loop).
To support the Internal Communications team with regular monitoring of each channel’s effectiveness and gathering colleague feedback.
To liaise with colleagues around the organisation to gather content to support the Internal Communications team in delivery of the internal communications plan.
To draft colleague communications with the support of the team.
Support the Internal Communications team with administrative tasks, particularly in relation to content planning and ensuring communications plans remain up to date.
Maintain accurate records, reports, and tracking logs for internal communications activity, ensuring all documentation is current and well organised.
What We're Looking For:
GCSE Grade 4 or above in English (or equivalent)
An understanding of administration, communications or marketing
Good Microsoft Office skills (Word, PowerPoint, Excel)
Why Join Care UK?
Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!
