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We are one of the UK’s leading care home providers, providing quality care for 40 years. Today we have over 150 homes across England, Wales and Scotland. If you're passionate about care and would like to join our team, use the search to find vacancies near you.

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1

Chandler Court

Domestic

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Job reference

SYS-7231

Location

Recreation Road Bromsgrove Worcestershire B61 8DT

Min pay rate

£9.71

Max pay rate

£9.71

Role highlights

Housekeeping Assistant

Full or part time hours are available.

Are you looking for a Housekeeping Assistant/Domestic role that makes a real difference? 

Do you pride yourself with creating and maintaining a clean, relaxing, homely environment for others?

Yes? Here is what makes Care UK different.

Care UK is one of the largest care providers in the UK with over 120 homes. Residents are at the heart of everything we do and so we are offering Cleaners and Housekeeping Assistants the opportunity to make a difference to our resident’s lives whilst undertaking a very important role. This is a chance to work for an industry leader with a holistic and person centred approach to care, and working as part of a close team there is real opportunity to grow and develop your career. 

Led by the Head Housekeeper, you’ll be responsible for carrying out all cleaning duties including communal areas, resident’s rooms and en-suites.  You’ll make sure on a daily basis that deep cleaning tasks are carried out to a high standard, complying with infection control guidelines. It’s important that you respect the privacy and individual needs of the residents. You’ll also need to be comfortable doing some paperwork and re-stocking cleaning supplies as required. It’s a rewarding role and a supportive workplace where we all pull together.

You may or may not have worked in a care home before but it is important to us that you are a caring, positive person with a strong attention to detail whilst taking pride in ensuring a clean and welcoming environment for our residents as well as families and visitors.

We value our colleagues, rewarding them with a great benefits package. This includes, but is not limited to; competitive hourly rates with paid overtime, bank holiday enhancements, free uniform, childcare vouchers, cycle to work scheme, a wide range of retail discounts and access to a calendar of free training to help enhance your skills.

Where you'll work

Our purpose built care home welcomed its first residents at the end of January 2018. Run by an experienced, skilled and passionate team, our new care home on Recreation Road provides residential care and short term respite care for older people.

1

Chandler Court

Lifestyle Co-ordinator

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Job reference

SYS-7233

Location

Recreation Road Bromsgrove Worcestershire B61 8DT

Min pay rate

£9.71

Max pay rate

£9.71

Role highlights

If you have a passion for helping others to get the most out of life and some experience gained in a similar role, joining Care UK as a Lifestyle Coordinator may be the right move for you. A rewarding career that comes with great training, you’ll have a real opportunity to develop in our fast paced, expanding business. 

Being a Lifestyle Coordinator at Care UK

Lifestyle Coordinators at Care UK have the ability to understand residents’ needs and go the extra mile to support them to live a fulfilling life. They enjoy sharing ideas with others and strive to find ways to improve residents’ quality of life. With a formidable ‘can-do’ approach to their work, lots of initiative and team player skills, they’re keen to continuously learn and improve too. Do you have the same sort of attributes?

What you’ll be doing

Being a Lifestyle Coordinator is about creating, organising and communicating a varied programme of activities for residents. It’s also about empowering each resident individually, assisting them with their ability to participate and enabling them to achieve their goals. You’ll do this by spending quality time with residents and their families in order to gain a full understanding of their interests and aspirations. Meaningful activity is the result and the responsibility of all colleagues input, so you’ll work closely with the team to involve everyone in the home and make this successful. Put simply, it’s about making a difference. A real difference.

What you’ll need

Some relevant experience is essential, as is the ability to compile social care plans for residents and maintain confidentiality. We’ll also be looking for excellent interpersonal skills and a flair for prioritising a busy workload. Someone who’s able to retain information and carry out instructions accurately, keeping accurate written records is important too. Above all, you have a natural ability to help make the lives of others more enjoyable and want to work in an environment where the work can be challenging, but also fun, fullfilling and rewarding.

The benefits
 

  • Competitive rates of pay – we continuously review pay in your local market
  • Opportunities to progress through our personalised career paths into more senior and management roles whilst growing your earnings
  • Earn whilst you learn and take on a variety of apprenticeships applicable to your role enabling you to increase your pay once achieved
  • Competitive refer a friend scheme of up to £1000 depending on role
  • Quality and free training to help develop and enhance your skills
  • Cycle to work scheme
  • Free DBS
  • Thousands of online and in-store discounts across big known retailers enabling our colleagues to make big savings on every day shopping such as holidays, supermarkets and travel.
  • Employee Assistance Programme – Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns

One of the UK’s leading care home providers, Care UK run over 120 homes and day clubs across the UK that provide residential, nursing, dementia and end-of-life care for older people. A top rated employer in best quality results, our goal is to help every employee fulfil their potential by providing first-class training and support.

Fulfilling lives, fulfilling Careers.

Where you'll work

Our purpose built care home welcomed its first residents at the end of January. Run by an experienced, skilled and passionate team, our new care home on Recreation Road provides residential care and short term respite care for older people.

1

Chandler Court

Team Leader Care

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Job reference

SYS-7225

Location

Recreation Road Bromsgrove Worcestershire B61 8DT

Min pay rate

£11.32

Max pay rate

£11.32

Role highlights

If you have NVQ Level 3 and proven experience of caring for older people, and are looking for a rewarding role that comes with excellent training and great opportunities for personal development, join Care UK as a Team Leader and make a real difference.

Being a Team Leader at Care UK

Team Leaders at Care UK are flexible in approach and have broad experience of caring for others and leading shifts. They’re great at building relationships and inspiring others too. Collaborating and sharing information and ideas comes naturally to them, as does using tact and diplomacy to deal with challenging situations and quickly resolving them. Their innovations help to raise standards, while their passion for what they do is second to none. And, they consider it a privilege to be trusted to look after others. Do you have the same sort of attributes? Then we could have just the role for you.

 

What you’ll be doing

Being a Team Leader Is about acting as a role model by leading and supervising carers day-to-day, working alongside them and completing regular staff appraisals. It’s also about taking responsibility for case managing residents and liaising with families, health care professional and other stakeholders to ensure that the best care plans are created and delivered. Working closely with nurses to develop the services we provide is an important aspect of the role too, as is administering medication and carrying out risk assessments. Put simply, it’s about making a difference. A real difference.

What you’ll need

Well-organised, IT literate and adept at allocating and delegating work appropriately, you have a proven ability to lead and supervise others and a good understanding of care planning processes. What’s more, you're trained, or willing to train, to administer medication and used to contributing to, monitoring and implementing changes that improve outcomes for residents. Above all, you have a natural ability to help make the lives of others more fulfilling and want to work in an environment where the work can be hard, but also fun and rewarding.

The benefits

  • Competitive rates of pay – we continuously review pay in your local market
  • Opportunities to progress through our personalised career paths into more senior and management roles whilst growing your earnings
  • Earn whilst you learn and take on a variety of apprenticeships applicable to your role enabling you to increase your pay once achieved
  • Competitive refer a friend scheme of up to £1000 depending on role
  • Quality and free training to help develop and enhance your skills
  • Bank holiday enhancements
  • Cycle to work scheme
  • Flexible hours, including day, night or weekend shifts
  • Free DBS
  • Thousands of online and in-store discounts across big known retailers enabling our colleagues to make big savings on every day shopping such as holidays, supermarkets and travel.
  • Employee Assistance Programme – Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns

Fulfilling lives, fulfilling Careers.

Where you'll work

Our stunning purpose built care home welcomed its first residents at the end of January 2018. Run by an experienced, skilled and passionate team, our new care home on Recreation Road provides residential care and short term respite care for older people.

 

 

1

Chandler Court

Care Assistant

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Job reference

SYS-7227

Location

Recreation Road Bromsgrove Worcestershire B61 8DT

Min pay rate

£9.79

Max pay rate

£10.05

Role highlights

If you're passionate, caring and looking for a rewarding job with excellent training and great opportunities, join Care UK and make a real difference.

Are you interested in gaining access to your wages as you work? Care UK has a money management app that gives you instant access to your pay and is one of the many reasons to join the Care UK family.

Care Assistants at Care UK come from all walks of life, healthcare, support work, domiciliary, hospitality, retail, education and many others. We are looking for caring people to join the Care UK team who share the same values as us: care, passion and teamwork. You will have a strong desire to help people and put the residents at the heart of everything you do.

New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new staff members, meaning we will give you all the tools and knowledge you need to have a successful career with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We see the potential in everyone, let us help fulfil yours.

Here's what you can benefit from working with Care UK:

  • Wagestream – a money management app that gives you instant access to your pay
  • Award Winning Care Provider (Residential Care Provider of the Year - Health Investor Awards 2022 & more)
  • Long service awards
  • Discounted gym membership
  • Concerts for Carers (apply for free tickets to concerts at a various venues)
  • Competitive refer a friend bonus
  • GEM Awards - we recognise colleagues who go the extra mile
  • Career development, training and access to our approved apprenticeship scheme
  • Hundreds of online and in-store discounts
  • Cycle 2 work scheme
  • Annual purchase holiday scheme
  • Wellbeing support
  • Pension contribution
  • Free uniform
  • Access to PPE
  • Weekly Covid testing

What you’ll be doing:

  • Helping residents to remain as active and independent as possible
  • Respecting residents’ rights of choice, privacy and dignity
  • Support residents with personal care and mealtimes.
  • Working as part of a team to identify residents’ unique goals and implement personalised care plans.
  • Working flexibly to help residents explore new interests, engage in physical activities, and make sure they enjoy themselves in a stimulating and homely environment.

So, if you're passionate, caring and looking for a rewarding career, please click the apply button to speak to one of our team for more information.

Fulfilling lives, fulfilling Careers

Where you'll work

Our purpose built care home welcomed it's first residents at the end of January 2019. Run by an experienced, skilled and passionate team, our new care home on Recreation Road provides residential care and short term respite care for older people.

1

Chandler Court

Team Leader Care Bank

Read more

Job reference

SYS-10963

Location

Bromsgrove, Worcestershire B61 8DT

Min pay rate

£11.32

Max pay rate

£11.32

Role highlights

To professionally lead the care team during any span of duty, ensuring that a safe, effective and efficient care service is maintained which meets the needs of residents and purchasers.  To provide care to residents in accordance with their assessed needs to an industry leading standard.
 

Key Responsibilities

  • Provide leadership and support for care staff and act as a champion for residents’ safety and dignity.
  • To maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
  • Ensure the ongoing safety of residents, staff and visitors through systematic assessment, monitoring and reviewing processes.
  • Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used.
  • Act as a role model for good clinical and care governance practice.
  • Provide leadership and support for care staff and act as a champion for residents’ safety and dignity.
  • Provide effective leadership and support for the care team.
  • Supervise care staff on a day to day basis and through formal supervision processes.
  • Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
  • Demand high quality care delivery focused on residents individually assessed needs and choices.
  • Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance.
  • Support new Team Leaders and care staff in the completion of induction programs, training and competency assessment.


Skills & Experience

  • Maintain skills and keep up to date with clinical developments and best practice in areas relevant to care delivery in the home.
  • Undertaken training appropriate to the roll, as agreed with the Home Manager, and ensure learning is shared and transferred into practice.
  • Review the daily delivery of care, including pressure area prevention, nutrition and infection prevention and control procedures. Ensure high standards of care delivery are maintained.
  • To be responsible for the safe and appropriate management, administration and recording of medication, including controlled drugs and oxygen, in accordance with Care UK Policies and Procedures.
  • Act at all times within your own skills and competence.
  • To attend all statutory and mandatory training as required by the Company in order to fulfil your duties.
  • Conduct and document care and risk assessments and develop care plans related to the assessed needs and choices of individual residents.
  • Ensure that areas of identified risk are appropriately monitored and outcomes recorded and acted upon e.g. fluid and nutrition charts, turning regimes, blood glucose monitoring.
  • Report all accidents and incidents promptly in accordance with Care UK Policy. Ensure accident/incident reports are written clearly and concisely and that any remedial action or learning is incorporated into care delivery.
  • Ensure that residents are encouraged and supported to remain as independent and active as possible. Promote the philosophy of activity based care.
  • Ensure the safety and comfort of all residents, whilst encouraging a happy, homely atmosphere.
  • Be knowledgeable about Safeguarding Vulnerable Adults Policies and Procedures and report any untoward events in accordance with Care UK and Local Authority requirements.
  • Ensure that clinical equipment is maintained in a safe, clean and fully functional state. Report any equipment failures or damage to the Home Manager.
  • Be responsible for the care and protection of residents’ property.
  • To maintain standards of infection control within the home and to assist residents to maintain their own infection control needs.
  • Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used
  • Be aware of company policies and procedures and ensure requirements are incorporated into practice.
  • Ensure effective and clearly documented handover systems are maintained to facilitate the effective transfer of information between staff and shifts.
  • Attend and participate in Team Leader and staff meetings as arranged by the Home Manager/Deputy Manager/Clinical Lead.
  • Understand the requirements of the Mental Capacity Act (2005) and Deprivation of Liberty Safeguards (2008) in relation to consent and best interest decision making.
  • Provide information to residents and relatives in relation to care delivery, being mindful of data protection and Caldicott requirements.
  • Ensure high standard of record keeping are maintained in accordance with the Health and Social Care Act (2008) and Essential Standards of Quality and Safety (2010) and Company requirements.

Where you'll work

Our purpose built care home welcomed it's first residents at the end of January 2019. Run by an experienced, skilled and passionate team, our new care home on Recreation Road provides residential care and short term respite care for older people.

1

Chandler Court

Care Assistant Bank

Read more

Job reference

SYS-8117

Location

Recreation Road Bromsgrove Worcestershire B61 8DT

Min pay rate

£9.79

Max pay rate

£10.05

Role highlights

If you're passionate, caring and looking for a rewarding job with excellent training and great opportunities, join Care UK and make a real difference.

Are you interested in gaining access to your wages as you work? Care UK has a money management app that gives you instant access to your pay and is one of the many reasons to join the Care UK family.

Care Assistants at Care UK come from all walks of life, healthcare, support work, domiciliary, hospitality, retail, education and many others. We are looking for caring people to join the Care UK team who share the same values as us: care, passion and teamwork. You will have a strong desire to help people and put the residents at the heart of everything you do.

New to Care?

We have our own Learning Academy to provide excellent training and induction programs for all new staff members, meaning we will give you all the tools and knowledge you need to have a successful career with us. Our high quality, innovative training and coaching will support the development of your skills throughout your career with us.

We see the potential in everyone, let us help fulfil yours.

Here's what you can benefit from working with Care UK:

  • Wagestream – a money management app that gives you instant access to your pay
  • Award Winning Care Provider (Residential Care Provider of the Year - Health Investor Awards 2022 & more)
  • Long service awards
  • Discounted gym membership
  • Concerts for Carers (apply for free tickets to concerts at a various venues)
  • Competitive refer a friend bonus
  • GEM Awards - we recognise colleagues who go the extra mile
  • Career development, training and access to our approved apprenticeship scheme
  • Hundreds of online and in-store discounts
  • Cycle 2 work scheme
  • Annual purchase holiday scheme
  • Wellbeing support
  • Pension contribution
  • Free uniform
  • Access to PPE
  • Weekly Covid testing

What you’ll be doing:

  • Helping residents to remain as active and independent as possible
  • Respecting residents’ rights of choice, privacy and dignity
  • Support residents with personal care and mealtimes.
  • Working as part of a team to identify residents’ unique goals and implement personalised care plans.
  • Working flexibly to help residents explore new interests, engage in physical activities, and make sure they enjoy themselves in a stimulating and homely environment.

So, if you're passionate, caring and looking for a rewarding career, please click the apply button to speak to one of our team for more information.

Fulfilling lives, fulfilling Careers

Where you'll work

Our purpose built care home welcomed it's first residents at the end of January 2019. Run by an experienced, skilled and passionate team, our new care home on Recreation Road provides residential care and short term respite care for older people.

1

Chandler Court

Clinical Lead

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Job reference

SYS-9498

Location

Bromsgrove, Worcestershire B61 8DT

Min pay rate

£22

Max pay rate

£22

Role highlights

You

You’re a senior nurse with a passion for caring for older people. You want to spend more time doing what you do best – nursing, providing care and helping vulnerable people lead happier, healthier lives. When you join Care UK as Clinical Lead, we’ll give you all the support and training you need to develop your specialist nursing skills. This will help you progress more quickly in your career – with excellent opportunities to take on senior management or training roles.  


Your role

You’ll lead the nursing team and be responsible for delivering individual care plans. You’ll also deputise for the Home Manager and work with local GPs and other healthcare professionals. It’s a highly collaborative setting, where everyone pulls together. We’ll look to you to lead, support and inspire your team members, making sure your residents get the very best one-to-one care. As an NMC Registered Nurse (RGN, RMN or RNLD), you’ll have good knowledge of care planning and clinical compliance.

Our Clinical Lead/Deputy Manager role offers you:

  • A competitive salary
  • A choice of day, night or weekend shifts
  • Bank holiday enhancements
  • Access to a company paid web based system for your PIN revalidation
  • A paid DBS check
  • Childcare vouchers
  • Free uniform
  • Thousands of online and in-store discounts


About Care UK

We run over 120 homes and day clubs across the UK, providing residential, nursing, dementia and end-of-life care for older people. Our commitment to supporting every team member’s personal development means we can offer you exciting opportunities to progress quickly in your nursing career.  

Where you'll work

If you’re looking for a care home in Bromsgrove for yourself or a loved one, our home will change your view of care homes. Run by an experienced, skilled and passionate team, our new care home on Recreation Road provides permanent nursing and residential care, as well as short term respite care for older people.

Our team will also deliver the latest in specialist dementia care for people living with Alzheimer’s and other forms of dementia. Every aspect of your care will be entirely tailored to your unique needs and wishes.

Passionate and personal

Here at Care UK we recruit people who have a passion for superb care and who love bringing a smile to each resident’s face. We provide sector-leading training so that every team member can deliver the ultimate in quality care. Our team will develop strong bonds with you and your family, getting to know your personality and life story, your passions as well as your pet hates. That way we can be sure we’re making each day the best it can be for you.

1

Chandler Court

Unit Manager Clinical

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Job reference

SYS-13248

Location

Bromsgrove, Worcestershire B61 8DT

Min pay rate

£21

Max pay rate

£21

Role highlights

Are you experienced in supporting older people with complex care needs? Are you an organised, methodical Nurse who is passionate about delivering positive change? Then you can build a fast-moving nursing career with Care UK and help our residents get more out of life every day.

What you’ll do

Leading the clinical team during your shifts, you will make certain that we fully meet residents’ medical, physical and emotional requirements. Ensuring compliance with our clinical governance framework, you will mentor and motivate colleagues, champion residents’ safety and dignity and drive continuous improvement, whilst acting as Named Nurse for your own portfolio of service users.

Who you are

An NMC Registered Nurse (RGN, RMN or RNLD), you will be well versed in care planning processes and fully familiar with clinical assessment tools. You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improvement.

Who we are

With 120 homes and day clubs across the UK, we provide expert respite, residential, nursing, dementia and end-of-life care for older people. Our highly personal, patient-centred approach has seen us enjoy rapid growth, with three new homes planned for next year, so we can offer wide-ranging career opportunities to people who care as deeply as we do.

What we offer

As one of our valued nurses you can benefit from both clinical and management training, enabling you to become a clinical lead, senior trainer or home manager. You can also expect competitive pay & payment of NMC pin renewal*, a choice of day, night or weekend shifts and comprehensive benefits, Access to a company paid web based system for your PIN revalidation, a stakeholder pension and life assurance scheme, bank holiday enhancements, paid DBS check, child care vouchers, thousands of online and in-store discounts and free uniform. 

Where you'll work

If you’re looking for a care home in Bromsgrove for yourself or a loved one, our home will change your view of care homes. Run by an experienced, skilled and passionate team, our care home on Recreation Road provides permanent nursing and residential care, as well as short term respite care for older people.

Our team also deliver the latest in specialist dementia care for people living with Alzheimer’s and other forms of dementia. Every aspect of your care will be entirely tailored to your unique needs and wishes.

Passionate and personal

Here at Care UK we recruit people who have a passion for superb care and who love bringing a smile to each resident’s face. We provide sector-leading training so that every team member can deliver the ultimate in quality care. Our team develop strong bonds with you and your family, getting to know your personality and life story, your passions as well as your pet hates. That way we can be sure we’re making each day the best it can be for you.

1

Chandler Court

Nurse Manager

Read more

Job reference

SYS-7157

Location

Recreation Road Bromsgrove Worcestershire B61 8DT

Min pay rate

£21.00

Max pay rate

£21.50

Role highlights

Are you an organised, experienced Nurse who is passionate about delivering positive change? Do you want a fast-moving nursing career with Care UK and to help residents get more out of life every day?

What will your role be?

As a RGN you will be managing the care team that is on shift as well as carrying out clinical interventions. Our team leaders will be fully trained to complete care plans and the medication rounds which enables you to have more time to spend doing what you do best - supporting our residents to maintain a healthy and active lifestyle. 

You will support the care team to ensure we fully meet residents’ medical, physical and emotional requirements. You will mentor and motivate colleagues; champion residents’ safety and dignity and drive continuous improvement whilst ensuring compliance with our clinical governance framework. You will provide excellent hands on clinical support to our nursing residents supporting and advocating dignity and choice and will embrace our Living Well with Dementia Strategy ,helping to educate those you supervise in creating an environment that focus’ on the enrichment of our residents lives.

Who you are

An NMC Registered Nurse (RGN, RMN or RNLD), you will be well versed in Care Planning processes, Catheterisation, Wound Care, Venepuncture, palliative care and fully familiar with clinical assessment tools. You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improvement.

Does this sound like you? We have full time and part time shifts available on days and nights allowing flexibility in your work pattern. If you're interested or would like more information please apply below and one of our resourcers will be in touch with you soon.

Reporting Line

Reporting to: Deputy Manager

Responsible for: Care Team Leaders

Where you'll work

Passionate and personal

Here at Care UK we recruit people who have a passion for superb care and who love bringing a smile to each resident’s face. We provide sector-leading training so that every team member can deliver the ultimate in quality care. Our team will develop strong bonds with you and your family, getting to know your personality and life story, your passions as well as your pet hates. That way we can be sure we’re making each day the best it can be for you.

1

Chandler Court

Nurse Manager Bank

Read more

Job reference

SYS-8648

Location

Bromsgrove B61 8DT

Min pay rate

£21.00

Max pay rate

£21.50

Role highlights

Are you an organised, experienced Nurse who is passionate about delivering positive change? Do you want a fast-moving nursing career with Care UK and to help residents get more out of life every day?

What will your role be?

As a RGN you will be managing the care team that is on shift as well as carrying out clinical interventions. Our team leaders will be fully trained to complete care plans and the medication rounds which enables you to have more time to spend doing what you do best - supporting our residents to maintain a healthy and active lifestyle. 

You will support the care team to ensure we fully meet residents’ medical, physical and emotional requirements. You will mentor and motivate colleagues; champion residents’ safety and dignity and drive continuous improvement whilst ensuring compliance with our clinical governance framework. You will provide excellent hands on clinical support to our nursing residents supporting and advocating dignity and choice and will embrace our Living Well with Dementia Strategy ,helping to educate those you supervise in creating an environment that focus’ on the enrichment of our residents lives.

Who you are

An NMC Registered Nurse (RGN, RMN or RNLD), you will be well versed in Care Planning processes, Catheterisation, Wound Care, Venepuncture, palliative care and fully familiar with clinical assessment tools. You will be keen to develop your leadership skills and clinical knowledge, capable of building close relationships with residents and their families, and determined to drive continuous improvement.

Does this sound like you? We have full time and part time shifts available on days and nights allowing flexibility in your work pattern. If you're interested or would like more information please apply below and one of our resourcers will be in touch with you soon.

Reporting Line

Reporting to: Deputy Manager

Responsible for: Care Team Leaders

Where you'll work

Our care team provides nursing care for older people and those living with Alzheimer's and other forms of dementia. Members of the team have undertaken special experiential training, developed by our own in-house experts, which enables them to fully appreciate the daily challenges experienced by our residents living with dementia. Many of the team who have had this training see it as a turning point, finding that they care for residents with even greater empathy.