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The Terrace

Trusted to care in Richmond, North Yorkshire

Trusted to care in Richmond, North Yorkshire|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families

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The Terrace

Welcome to The Terrace

At The Terrace we provide a range of quality care services for older people in beautiful surroundings. Our skilled and experienced team offer permanent and short term residential and dementia care.

The Terrace is a Victorian building and retains its ornate stonework and high ceilings. Each bedroom is different: some are very spacious, some offer fantastic countryside views while others open onto our gardens and have their own patio area.

There are also different communal spaces where residents can socialise with friends and visitors, take part in activities or spend some quiet time reading and relaxing. We even have a bar and our own hair salon. Our gardens are a big feature of our home, perfect for the summer.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Maison Dieu
Richmond
North Yorkshire
DL10 7AX

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CQC Rating
Good
Availability
Open to new residents
Pricing
Key facts summary
Contract
Contract summary

Life at our home

At The Terrace there's always a choice of activities for residents to enjoy. We organise everything from quizzes and baking to arts and crafts. And if your loved one wishes to, they’re welcome to pop into town to go shopping, we’ll support them to do whatever they wish.

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  • Activities room
  • Garden
  • Garden view rooms
  • Hair and beauty salon
  • Lounge area
Life at our home
Life at our home
Life at our home

Care at our home

All the care we provide at The Terrace is person-centred, meaning that your loved one is at the centre of all aspects of their care. They make decisions on how they want their care, and their everyday life.

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Care at The Terrace

Types of care offered

Healthcare services

  • Chiropody
  • District nursing team
  • Namaste care
  • Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at The Terrace will provide your loved one with care that is completely tailored to their individual needs and wishes.

 

My approach as a manager is to make sure every resident is cared for in the same way that you’d care for a member of your own family. I spend as much time as I can with residents, chatting with them in the lounges and dining areas. I have a policy that I spend some time every morning saying hello and catching up with everyone before I get stuck into work.

Judy WrayHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Terrace care home.

I think they are very caring. They genuinely like my father and try and cater for all of his needs which are quite significant now.

Relative of a resident, August 2023

There is a high quality of care. When I am there and staff come to look at his legs or feet it is always done in a nice manner that treats him with respect.

Relative of a resident, August 2023

The staff are absolutely fantastic. The Terrace has a very low turnover of staff which is reflected in the quality of the care gran receives. We can't fault the care she receives at all, even though she is bedbound she is always very clean and presented, well fed and cared for.

Relative of a resident, August 2023

They just know him by name and try and help him the best they can, he was difficult and they were very patient with him.

Relative of a resident, April 2023

I'm very happy they look after her well, feed her well, and keep in touch. They care for her and make her feel at home. 

Relative of a resident, April 2023
Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Public Sector Catering Awards 2024 winner - Care Catering Award

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Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

UK Employee Experience Awards 2024 finalist - Best Employee Experience Journey

UK Employee Experience Awards 2024 finalist - Best Employee Experience Journey

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UK Employee Experience Awards 2024 finalist - Best Company to Work For (large company)

UK Employee Experience Awards 2024 finalist - Best Company to Work For (large company)

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Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

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Care Home Awards 2024 finalist - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Best Care Home Marketing, Advertising or PR Activities

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Health Investor Awards 2024 finalist - Care provider of the year

Health Investor Awards 2024 finalist - Care provider of the year

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Caring UK Awards 2023 winner - Care Group of the Year

Caring UK Awards 2023 winner - Care Group of the Year

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Nursing Times Awards 2023 winner - Nursing in Social Care

Nursing Times Awards 2023 winner - Nursing in Social Care

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Women Achieving Greatness in Social Care 2023 finalist

Women Achieving Greatness in Social Care 2023 finalist

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Engage Awards 2023 finalists

Engage Awards 2023 finalists

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National Care Awards 2023 finalist - Care Home Group

National Care Awards 2023 finalist - Care Home Group

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Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

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LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

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Social Care Top 30 Award 2023 finalist

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

NACC Awards 2023 finalist - Catering Manager of the Year

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Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

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Health Investor Awards 2023 winner - Residential Care Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

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UK Employee Experience Awards 2023 winner - Best Employee Engagement

UK Employee Experience Awards 2023 winner - Best Employee Engagement

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Public Sector Catering Awards 2023 winner - Care Catering Award

Public Sector Catering Awards 2023 winner - Care Catering Award

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Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

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RoSPA Awards 2023 winner - Silver Award

RoSPA Awards 2023 winner - Silver Award

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Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

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Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

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LaingBuisson Award 2022 finalist - Large Residential Care

LaingBuisson Award 2022 finalist - Large Residential Care

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National Care Awards 2022 winner - Care Operations/Area Manager

National Care Awards 2022 winner - Care Operations/Area Manager

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Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

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Social Care Top 30 Award 2022 finalist

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Care Home Professional Power List 2022

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Nursing Times Workforce Awards 2022 finalist

Nursing Times Workforce Awards 2022 finalist

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NACC Awards 2022 winner - Care Establishment of the Year

NACC Awards 2022 winner - Care Establishment of the Year

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Care Home Awards 2022 winner - Outstanding Larger Care Provider

Care Home Awards 2022 winner - Outstanding Larger Care Provider

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Health Investor Award 2022 winner - Residential Care Provider of the Year

Health Investor Award 2022 winner - Residential Care Provider of the Year

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UK Employee Experience 2022 Awards - Best Use of Digital Technologies

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

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Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

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Caring UK Awards 2021 winner

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

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LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

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Care Home Awards 2021 winner - Best Larger Care Home Group

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

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Social Care Top Leaders Awards 2021 finalist

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

Care Home Professional Power List 2021

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UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

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Dementia Hero Awards 2021 finalist - Professional Excellence

Dementia Hero Awards 2021 finalist - Professional Excellence

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Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

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Care Home Awards 2020 winner - Best Larger Care Home Group

Care Home Awards 2020 winner - Best Larger Care Home Group

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LaingBuisson Awards 2020 finalist

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

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Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

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Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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Changes in personality

Changes in personality

Are you experiencing personality or behaviour changes with your loved one? Dementia may cause your loved one to experience changes which are typically out of...
Loss of inhibitions

Loss of inhibitions

From a lack of social awareness to choice vocabulary and inappropriate displays of love or desire, some people living with dementia can show a loss of...
Obsessive compulsive behaviours

Obsessive compulsive behaviours

Some people living with dementia can begin to show obsessive compulsive or repetitive behaviours. These can include a discomfort about things being out of...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

  • The Station restaurant - Richmond       
  • Paddock Farm Nursery & Water Gardens - Dalton-on-Tees, Darlington
  • Friary Gardens - Richmond 
Trips and outings
Trips and outings
Trips and outings

Nearby Homes

The Terrace

1

North Yorkshire DL10 7AX

CQC Rating: Good
The Terrace

The Terrace

1

North Yorkshire DL10 7AX

View Home Directions: Google

Nearby homes

Nearby homes

FAQs

<!--br {mso-data-placement:same-cell;}--> The Terrace offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and lounge area.

The CQC overall rating for The Terrace is "Good".

The Terrace offers residential care, dementia care, respite care and end of life care for older people in Richmond, North Yorkshire.

Yes, you can find more Care UK homes in these locations:

Care homes in North Yorkshire

Care homes in Richmond