Cleves Place is a CQC-rated ‘outstanding’ care home with a dedicated team that provides residents with a truly impressive level of individualised care.
Our care home in Haverhill only opened in 2015, but in just a few years has become synonymous with delivering the very best in residential and nursing care, as well as specialist care for older people living with dementia. Our CQC report from June 2018 particularly mentions the home’s ‘exceptionally strong ethos of treating people as individuals and with respect’ and how the care team work ‘as a team, a family unit.’
Time for your loved one
Every member of the Cleves Place team is, without exception, focused on doing those extra things to help each person to feel cared for. We understand the importance of spending time with each resident, and we learn everything we can about them. The life story books and care plans that we create with each resident are highly detailed to ensure that their individual needs and preferences are understood by everyone involved in their care. After all, care is most effective when it’s tailored to the person who is receiving it.
Residents are in charge
We never make assumptions about what a resident wants – we always ask them and we respect their wishes. We seek residents’ and relatives’ views as frequently as possible, via questionnaires and meetings. We change menus, have adopted home pets, and even reconfigured the layout of the home in response to residents’ feedback.
At Cleves Place, we’re proud that local families and healthcare professionals are recognising the quality of the care we provide. A visiting healthcare professional is quoted in our CQC report saying, "The team clearly love and care here."
Find out more
We hope you enjoy finding out more about what Cleves Place care home has to offer. On these pages you can discover more about the home and the things we get up to each day. You can even take a virtual tour of our home.
However, we’d love to show you around Cleves Place and show you what else makes us an ‘outstanding’ choice if you’re considering care for an older loved one. Simply give us a call on the number above. We look forward to meeting you.