Our team at
Parsons Grange

I’m a trained nurse, and previously, I was working as Deputy Director of Clinical Services at Nelson Mandela Children’s Hospital. I joined Care UK because I wanted to make a meaningful impact, and the care provider’s values align with my own. I love the focus on ‘teamwork’ especially.

I’ve had exciting experiences in my career, including being invited to participate in an international conference with world-renowned researchers as a panel speaker after presenting my own research findings.

In my Deputy Manager role, it’s important to have attention to detail, great time management, mentoring and teaching abilities and problem solving and risk management skills. I take pride in empowering the team with skills and knowledge and knowing the residents at Parsons Grange are happy and healthy.

The key part of my role is making sure residents are safe and the team is empowered. Seeing my team develop makes me proud of what I do.

When I’m not working, I enjoy fishing and travelling.

I have 25 years of customer service experience, including most recently as Client Services Manager in pharmaceuticals marketing. I decided to join Parsons Grange because it is a caring and rewarding environment to work in.

As Customer Relations Manager, it’s important for me to be empathetic, patient and a great listener. I enjoy each morning greeting the residents, but my favourite part of the day has to be introducing the home to prospective families and loved ones. I am very proud of Parsons Grange and our team.

The most important part of my role is delivering on what I promise, and, with the help of care teams, ensuring residents receive the optimal care they deserve. Seeing happy residents and relatives and knowing that as a home we have provided a caring, warm, loving home and most importantly an environment where residents can thrive and not just exist which makes me proud of what I do.

Before joining Care UK, I worked as a Property Maintenance Manager, but I was looking for a more rewarding job and a complete change of career. I have a background in events and parties, so the role of Lifestyle Coordinator seemed like a good fit for me.

It’s my role to organise fun activities and make sure that residents are leading a varied and fulfilling life in the home. In this role, you need to be kind, caring, bubbly and positive, with a good dose of empathy and compassion.

I love when an activity makes residents feel happy and fulfilled. One highlight was when a resident living with dementia who was terrified of birds handled a few birds of prey in the home, which made them feel alive and exhilarated! Making a difference in people’s lives is so rewarding.

When I’m not working, I love spending time with my grandchildren and family or socialising with friends. I also like taking long country walks, cooking, furniture painting and interior design.

Before joining Care UK, I was working as a Finance and Administration Manager in an organisation in South Africa. I have a Bachelor of Commerce honours degree in finance and business management, as well as several post-graduate certificates. I was keen to join Care UK because their values resonate with my own personal philosophy.

In this role, it’s important to be patient, empathetic, confident and presentable. My favourite part of the day is our morning meeting where the team gets inspired to care for the lovely residents at Parsons Grange.

The most important part of my role is ensuring our colleagues are paid correctly so they can focus on caring for the residents. I feel proud whenever I can make residents smile.

When I’m not at work, I love reading motivational books.

I was working as a Maintenance Manager for another care provider when I decided to join Care UK because they offered better opportunities for me.

In this role, it’s important to be approachable, professional and prompt, with quick decision-making abilities. The key part of my role is making sure the home is safe and compliant.

I’m a one-man band in this role. Being promoted to manage the home and be the go-to person when things go wrong was the highlight of my career so far. I feel like I have a huge part to play within Parsons Grange, and being able to help others always puts a smile on my face. I love to see the smiles of families and residents when I have helped them out – it's my favourite part of my working day.

Outside of work, I enjoy spending time with my girlfriend and three children, and eating lots of food.