When a new resident joins us at Perry Manor care home our team gets to know their unique needs, preferences and personality before creating a tailored care plan for them. In fact, everything we do at Perry Manor – from the food our chef-led catering teams serve up, to the activities we organise - is tailored to residents’ individual preferences.
Our stunning facilities ensure that residents enjoy a ‘five star’ experience, whether they’re watching their favourite films in the cinema, catching up with friends in the coffee shop, or having a pamper session with the hairdresser.
We enable residents to keep active and independent, whether that means supporting them to join in with arts and crafts and music sessions or gentle exercise classes.
The Perry Manor team is here to support you and your family whenever you need us. Visit at any time of the day, and stay for as long as you wish. While you’re here feel free to join your loved one in a favourite activity, or enjoy a quiet meal together.
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Before joining Perry Manor, I was a general manager for another care company. I am a registered nurse, but also have a MSc in Public Services Management. I decided to work for Care UK as I am passionate about the quality of care being delivered to residents and how the company support their staff.
I am a self-motivated, dependable, confident, yet calm person, which I think is important to this role. You must be able to build a respectful relationship between team members and make it peaceful working environment. It’s not only being able to oversee the general management of the home, but being able to communicate with residents, visitors and colleagues too. My favourite part of the day is meeting new people and spending time with the residents. I love knowing that I have made a difference to people’s lives, being able to see the outcome when families come together and the smiles on residents’ faces.
I am looking forward to sustaining the high level of personalised care for the residents living at Perry Manor care home, as well as building a great team.
Before joining Care UK in 2016, I was business development manager looking after corporate hospitality, and whilst a different industry, the important qualities to enable me to do my job to the best ability are very similar.
I thoroughly enjoy my role as customer relations manager and look forward to coming in to Perry Manor every morning to see the residents, and also meeting prospective residents and their families. It can be a very emotional time for families and their loved ones to make the decision to move into a care home - however I am a very good listener and hope that my empathetic and caring nature help alleviate any qualms they may have.
Perry Manor is a beautiful, luxurious care home with a friendly atmosphere and I am proud to be a key member of the team.
The role of Head Chef at Perry Manor is a perfect combination of two things I really enjoy – cooking and making people happy.
I have learned my trade by working in great kitchens and was made Sous Chef of a One Star Michelin restaurant aged just 21. I was also lucky enough to be a Rioja Sous Chef Bursary Finalist in 2001.
Residents can be assured that only the very best quality ingredients are prepared in my kitchen and menus are planned around the individuals’ dietary requirements.
My main challenge at Perry Manor is ensuring that the standard of the food that leaves the kitchen matches the high quality of care that is provided within the home.
Before joining the team at Perry Manor I worked as an outdoor education instructor in the disability and special needs environment. I moved to this role because it was a role I knew I’d enjoy and where the facilities would be second to none.
I think in this role you have to be prepared to step outside your comfort zone. I certainly have, just by doing karaoke! My favourite part of the day is ‘everything stops for tea’ at 3pm. It’s great seeing staff and residents bonding over tea and cake. I myself love spending time with residents, getting to know them better and finding ways of overcoming obstacles so that every day can be enjoyable and fulfilling for them.
I started work at Perry Manor when the home first opened in 2014. It has been a real challenge and a joy to set up the plan for activities in a brand new care home and to have seen this develop over the last couple of years.
Since working as activities coordinator at Perry Manor I have been able to be quite creative, not only in the activities we run on a daily basis, but on the environments in which these activities take place. We have created a sensory tree for residents living with dementia, as well as transformed the outside of the dining room into a first class train!
I really enjoy putting smiles on residents’ faces when they take part in an activity they have really enjoyed. The job I do is very rewarding and it is lovely to know that I am making a difference to their day. The small activities such as having a cup of tea with someone can be just as important as the larger group activities. I really enjoy listening to stories about their life and I feel honoured for those few minutes that they have opened up their world to me.
Each of the home’s three floors has its own dining room and lounge and around our Worcester care home are beautifully designed, bright and spacious areas for activities, for reading or relaxing, or for catching up with friends and family. Many are named after things, people and places that Worcestershire is famous for, creating a sense of place and providing endless opportunities to reminisce for those residents who have lived locally.
Each of the home’s bedrooms has en-suite facilities, quality furnishings, a TV, adjustable profile bed and a 24-hour nurse call system, plus phone and internet connections. Although each room is beautifully decorated, residents are welcome to add their own personal belongings if it helps them to feel more at home.
Ensuring our residents are happy and well is at the heart of what we do at Perry Manor. The home is close to health centres and pharmacies as well as Worcestershire Royal Hospital. Our clinical teams have close working relationships with GPs and other healthcare providers, including physiotherapists, opticians and dentists and audiologists, so we can answer any healthcare need at any time.
Meal times are always lively occasions at Perry Manor, when residents look forward to the tasty and nutritious home-cooked food being dished up by our chef-led catering team. The team can cater for different dietary and cultural needs, and menus are regularly changed to allow for seasonal changes and resident feedback. Snacks and drinks are always available and on residents’ birthdays and anniversaries we always have a celebration, whether it’s just a specially baked cake or a big party with friends and loved ones.
Perry Manor plays its part in the Worcester community, and we’ve strong links with local groups, charities, professional entertainers and school groups. We love inviting the local community to the events we hold throughout the year, from coffee mornings to summer and Christmas parties and free seminars for family carers. Residents play a key part in planning and preparations and even decorating the home on the day.
We work with some of the leaders in the architectural and design industries to create dementia-friendly home environments where people with the visual, hearing and mobility impairments associated with dementia can move around freely and independently.
Anything from furnishings and paint colours, lighting and signage can make a difference, so we incorporate the latest thinking and standards in these areas into the design of our care homes.
Caring for a loved one who has dementia, and making the decision for them to move into permanent residential or nursing care can be hugely challenging for all the family. We support each resident and their family in any way we can. We’re always here if you need emotional or practical support, and we’ll work with you to forge a new role in your loved one’s day-to-day care.
You’re welcome to visit any time of the day or night and take part in the care home’s activities, to help your loved one with their morning or evening routine, or to just enjoy a relaxing meal with them.
Our practical, free dementia-friendly guides also have lots of advice and tips on ways to support a loved one with dementia.
In memory of Jack Hobbs. Our most sincere thanks to all the staff for the care and support given to Jack and his family for the seven months he was at Perry Manor care home.
There is such a lot of criticism about care homes today, I felt I had to let you know how well our mother was looked after at Perry Manor care home, Worcester. Mum was treated with dignity care and love by all the staff.
A very big thank you for all the love, care and support to our mum, Joyce, and our family. The nursing and care has been brilliant. Mum felt very comfortable and safe, she loved the staff and always had a story to tell them. My sister and I are forever in your debt, so thank you for everything.
Charles Hastings Way
WR5 1ET (For sat nav, please use post code WR5 1DD)
Telephone: 0333 321 1925
Manager: Pushpa Sagoo
Calls may be recorded for quality and training purposes.
Saturday, November 19, 2016 - 10:30 to 13:30
Join us at Perry Manor for a morning of music and fun at their mini music festival, where we will be joined by The Fidgets - a modern, acoustic band, Ukulele and the Rock Choir.
10.45am - The Fidgets
11.30am - Ukulele band
12.15pm - The Rock Choir
There will be complimentary refreshments, and you will also have the opportunity to meet the friendly team at Perry Manor and take a tour of our beautiful home.
For more information, please call 0333 321 1925 or email firstname.lastname@example.org
October 17 2016
An innovative and long-running scheme to improve communication between employees has seen Care UK’s care home division shortlisted for a prestigious national award.
September 27 2016
Care homes across the country are giving local communities the opportunity to join the World’s Biggest Coffee Morning this week and raise funds for Macmillan Cancer Support.