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Receptionist Bank

Metchley Manor
5 Church Road, Edgbaston, Birmingham

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5 Church Road, Edgbaston, Birmingham

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role

  • Provide a warm welcome to visitors in a friendly, efficient, and professional manner
  • Greet others with a courteous telephone manner and reply promptly to email enquiries
  • Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
  • Provide excellent customer service to visitors and colleagues
  • Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

  • Wagestream- access your wages at any-time   
  • Career development, training and access to our approved apprenticeship scheme
  • Hundreds of online and in-store discounts
  • Annual purchase holiday scheme
  • Health and Wellbeing support
  • Career progression

About You

  • A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

5 Church Road
Edgbaston
Birmingham
West Midlands
B15 3SH

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Pay
Up to £11.56
Shifts
Care Home Based
Contract
Bank
Reference
SYS-14203

Why work at Metchley Manor

At Care UK's Metchley Manor in Birmingham, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team in our stunning Edgbaston community is near to Warwickshire County Cricket Club and Birmingham's Botanical Gardens in the West Midlands. We provide the highest quality residential, dementia and respite care with fantastic facilities for residents, including a welcoming bistro and beautiful outside spaces.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Metchley Manor.

Why work at Metchley Manor
Why work at Metchley Manor
Why work at Metchley Manor

A career at Care UK

Working at Care UK in a home support role

With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you. 

New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives. 

 

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Working at Care UK in a home support role
Working at Care UK in a home support role
Working at Care UK in a home support role

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I have almost 20 years’ experience of working in health and social care. I’ve worked for the Care Quality Commission, and as a Care Coordinator, home Support Officer and as a General Manager. I hold a Bachelor’s degree in Health & Social Care and have a Level 5 Diploma in Leadership & Management. I am a dementia pioneer and a mentor in mental health.

Prior to joining Metchley Manor I was a regional support manager for a large care provider covering residential dementia, general nursing, palliative care and younger adults with enduring mental health.

I’m passionate about putting residents at the heart of everything we do here at Metchley Manor. For me, it’s all about person-centred care and ensuring every day is special for each person we care for.

I feel very privileged to be able to share my experience with such a great team and to lead the way in delivering an exceptional service to residents and their families.

Kim-Marie Newton General Manager