When we don’t meet your expectations, we have a formal complaints procedure in place. This enables us to put right those issues and to ensure such things don’t happen again.
We aim to investigate and resolve problems as quickly as possible, so if you have a complaint about any of our services, please contact us as soon as you can. You can find out more about the complaints process here.Read more
We want to ensure that everyone who works in a Care UK care home works in a way which is true to our values and promotes the best possible service.Read more
Care UK’s Residential Care Services division is committed to ensuring that it employs people with the right mix of talent, skills and potential to provide first class care to our residents.
Read more about our 2018 gender pay gap reportRead report
Care UK is a privately owned company. Read a summary of our recent financial performance.
At Care UK we are committed to protecting your personal data and handling it responsibly.