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Bishops Manor
134 Jockey Road, Sutton Coldfield

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134 Jockey Road, Sutton Coldfield

Fulfilling lives is at the heart of everything we do. To be part of this award-winning care provider join Care UK as a Host.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

Join our bank team and embrace unparalleled flexibility by having the freedom to tailor your schedule to fit your lifestyle, whilst being a valued team member. Experience the true empowerment of a flexible and fulfilling career journey with Care UK.

The role

Enhancing the dining experience of our residents
Encouraging social interaction between residents
Providing great customer service.
Ensure the dining room is set up prior to all mealtimes
Monitor appropriate checklists in support of dining area cleanliness
Asist in keeping the Bistro area replenished
Assist with special events held within the home

Some of our benefits by joining the Care UK family

Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Wellbeing support

About you

Level 2 in Food Hygiene (or willingness to undertake the qualification within 12 weeks)
Experience in catering services (waiting/serving) is beneficial, but not essential
Excellent organisational skills
Effective written and verbal communication skills
Good judgment, problem solving and decision-making skills
Ability to work flexible hours to meet the business needs
Effective time keeping and time management

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

134 Jockey Road
Sutton Coldfield
West Midlands
B73 5PP

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Pay

Up to £12.23

Shifts

Care Home Based

Contract

Bank

Reference

SYS-14334

Why work at Bishops Manor

At Care UK's Bishops Manor in Sutton Coldfield, West Midlands, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a quiet residential area, just a short walk from a range of local shops and amenities. We provide a range of care options, including nursing, dementia and residential care with fantastic facilities for residents, including a cinema and spacious, landscaped gardens.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Bishops Manor.

A catering role at Care UK

A catering career at Care UK

Join our team and you'll have the chance to get creative in the kitchen while cooking up nutritious, well-balanced meals that have a direct impact on residents’ health and wellbeing.

Many catering colleagues join us from restaurants or hotels where they’re used to working long hours late into the night. In a care home, you’ll work more sociable hours, and you’ll also have the opportunity to build relationships by getting to know residents and their tastes and preferences. This is a role where you can really make a difference.

Looking to progress in your career? Our Chef Academy is designed to support individuals in our hospitality teams to become the future kitchen chefs and leaders within Care UK.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

Working at Bishop’s Manor is a privilege and I’m incredibly proud to be part of our award-winning team. Our beautiful home benefits from a strong, experienced management team whose vision, creativity, and commitment enhance the quality of care we provide. Together, we live by the belief that "teamwork makes the dream work," and this shines through in everything that we do.

I am also extremely grateful for the phenomenal nurses who lead each floor with passion and a genuine love for their work. My fantastic care team bring an all hands-on deck approach, demonstrating unmatched love, dedication and enthusiasm that amazes me every single day. Their commitment creates an incredible culture that not only enriches the lives of our residents but also brings in referrals and recommendations from the community and the families who trust us.

As someone who has been nominated for awards in our field, I am committed to holistic care that nurtures the whole person. This means taking time to truly listen to residents, understanding their experiences, and responding with compassion and empathy, qualities I believe are at the heart of meaningful care. It’s these moments that make a real difference in a resident’s day.

I am proud to be a nurse and to work at Bishop’s Manor, where every day offers the chance to positively impact the lives of my team, our residents and their families.

Thomas Bampfield General Manager

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Dementia Hero Awards 2021 finalist - Professional Excellence

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

National Care Awards 2023 finalist - Care Home Group

Engage Awards 2023 finalists

Caring UK Awards 2023 winner - Care Group of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Women Achieving Greatness in Social Care 2023 finalist

Health Investor Awards 2024 finalist - Care provider of the year

NACC Awards 2023 finalist - Catering Manager of the Year

Social Care Top 30 Award 2023 finalist

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Public Sector Catering Awards 2024 winner - Care Catering Award

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

LaingBussion Awards 2024 finalist - Care Home Group of the Year

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Care Home Professional Power List 2021

Social Care Top Leaders Awards 2021 finalist

LaingBuisson Award 2021 winner - Property Developer of the Year

Caring UK Awards 2021 winner

Health Investor Award 2022 winner - Residential Care Provider of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Public Sector Catering Awards 2025 winner - Care Catering Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award

Love Laundry Awards 2024 finalist - Care Home Group

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Caring UK Awards 2024 finalist - Employer of the Year

Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Care Home Professional Power List 2022

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

NACC Awards 2022 winner - Care Establishment of the Year

Nursing Times Workforce Awards 2022 finalist

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Social Care Top 30 Award 2022 finalist

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

RoSPA Awards 2023 winner - Silver Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Public Sector Catering Awards 2023 winner - Care Catering Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Inhouse Recruitment Awards 2024 winner - Use of Technology

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

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Host Bank

134 Jockey Road, Sutton Coldfield

At a glance

Why work at Bishops Manor

A catering role at Care UK

A catering career at Care UK

Trusted to care

Are you happy to accept 'Functional' cookies?

Host Bank

134 Jockey Road, Sutton Coldfield

At a glance

Why work at Bishops Manor

A catering role at Care UK

A catering career at Care UK

Rewards and benefits

Learning and development

Diversity and inclusion

Our People Promise

Trusted to care