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Care Support Advisor

Connaught House, Colchester, Essex



The role of Care Support Advisor is a newly created sales role within our Shared Services Hub.  

Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of re homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: The Care Support Advisor will provide a professional and empathetic service to external callers always promoting what Care UK does best Adaptable to change and open to trialling new processes your contribution will be pivotal to Care UK’s ongoing success in supporting the company.

Key Responsibilities:

  • Manage all external enquiries which may come in from phone calls, emails, intranet response.
  • Delivering excellent customer service at all times
  • Promote Care UK’s services whilst recognising the needs of the customer at all times
  • Show initiative and drive as each enquiry can be unique.
  • Update and manage multiple systems simultaneously.

What We're Looking For:

  • Proven experience sales/customer service training background
  • Experience within a target driven environment
  • Team Player
  • Adaptable to meet the needs of the customer.
  • Able to work on a weekend rotation, one Saturday and one Sunday alternate weekends, per month

Why Join Care UK:

  • Be part of a dynamic and growing organisation dedicated to providing outstanding care.
  • Collaborate with a diverse and talented team in a supportive and inclusive environment.
  • Enjoy a competitive salary and comprehensive benefits package.
  • Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us fulfil yours.  If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

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Connaught House

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A care career at Care UK

Develop a fulfilling career as part of a caring and supportive team at Care UK. If you're passionate about helping others, we'll offer you a rewarding job with excellent training opportunities so you can continue to develop your skills.

Whether you’re new to care or are already a committed carer looking to take the next step in your career, at Care UK you can find a fulfilling career as part of a close-knit, friendly team.


A care career at Care UK
A care career at Care UK
A care career at Care UK